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Auction and donation management software

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MaestroAuction Pricing, Features, Reviews and Alternatives

MaestroAuction product overview

Price starts from

1295

One-time payment

Per Feature

What is MaestroAuction?

MaestroAuction is a benefit auction planning software that analyzes and tracks collected funds and helps non-profit organizations manage online auction events. The system automatically tracks the source of donations using zip codes, enabling marketing teams to streamline future marketing campaigns.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk

Training options

Documentation
Live Online
Webinars
In Person

MaestroAuction pricing information

Value for money

3.9

/5

15

Starting from

1295

One-time payment

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MaestroAuction features

Functionality

3.8

/5

15

Total features

24

2 categories

Most valued features by users

Inventory Management
Alerts/Notifications
Billing & Invoicing
Absentee Bidding
Auction Management
Bid Management
Buy Now Option
Campaign Management

Functionality contenders

MaestroAuction users reviews

Overall Rating

4.0

/5

15

Positive reviews

73

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.92/10
Rating distribution

5

4

3

2

1

7

4

2

1

1

Pros
The value is excellent for the price. In comparing this to other options, Maestro offered excellent features for a reasonable price.
I love working with Jay and the team to use MaestroAuction for our annual fundraising event. They are so QUICK to respond and VERY kind, and EASY to work with.
Not to mention that volunteers feel valued when given meaningful tasks that they can accomplish. Recent inquiries have received virtually immediate call-backs from technical support, much appreciated.
Cons
No monthly charges with square either. Only when a transaction goes through.
That was what our customers were used to. They asked and starting calling right away about where their charges were.
The interface is difficult to follow and the functionality is extremely difficult, especially for volunteers who are not real computer savvy.

Overall rating contenders

MJ
AvatarImg

Mary Jo K.

Fund-Raising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Software of choice! Wouldn't dream of running the auctions without it!

Reviewed 8 years ago

As an auction consultant, I have assisted scores of charities in utilizing Maestro since 1995. Its many enhancements make it SO robust. The developers have listened to auction managers and added many features, countless reports, and easy self-generated data extractions for customized merging. Ease of use is correlated with use of webinars, online tutorials and experience. The more you know the easier...

Pros

Comprehensive program addressing all gift and guest data storage and reports. Banquet registration, seating assignments, meals. Bidding and invoicing. WebMaestro for online data entry from anywhere there is internet access, by staff and volunteers. TextToBid.

Cons

It isn't the software, it's remembering all its features and how to use them, when under pressure. For example, when someone at the auction says: "What was the item number of the waffle iron," some people will scroll through the likeliest sections to find it, but in the Item Viewer there is a search option that is a shortcut. The more comprehensive a program is, the more the operators need to learn. It is worth it!

DW
AvatarImg

Daniel W.

Museums and Institutions, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to Learn and Excellent Support

Reviewed 2 years ago

Overall, I had a very positive experience with MaestroAuction. As an auction software novice, I found the program to be quite intuitive and accessible. I worried about annoying the Support Team with how much I was calling them, but their insight and advice was invaluable throughout the planning process. The entire MaestroAuction team was always helpful and friendly as well.

Pros

I found the training videos on the Maestrohelp website to be excellent introductions to the software, and these tutorials helped to familiarize me with the features of the program before I even began entering data. We had a lot of printed materials for our event, and MaestroAuction's ability to generate reports, bid sheets, and thank you letters saved us a ton of time and energy. Entering data before the event was fairly simple and recording the actual bids during the auction was a piece of cake. I think the feature that I found most helpful was the Maestrosoft Support Team. They were always incredibly responsive, and their assistance enabled us to work through a number of concerns and crises.

Cons

The part that caused us the most stress would probably be payment processing through qCheck, however, most of our struggles with that aspect could be attributed to technical difficulties rather than issues with the software. We also went to the Support Team with these technical difficulties, and their quick thinking and expertise allowed us to overcome the problems we were experiencing, so I don't have many cons to list.

JT
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Jessica T.

Nonprofit Organization Management, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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We use Maestro as our auction software for our school auctions at all three campuses

Reviewed 6 years ago

It helps us to manage our event, track all of the donated items, sponsorships, attendees and sale of items.

Pros

Once you have get the swing of the data entry portion and navigating your way around, it is really nice for keeping your auction running smoothly . I do love that I can import the data and people from the previous year's auction in the new year data. It saves a lot of time.

Cons

It is kind of clunky and sometime I find it has too many options. It is also pretty finicky about how you enter and search for things. I also wish I had a little more training or that maestro offered training videos to help new user learn how to most efficiently use the program

Vendor response

HI Jessica, Thank you for your feedback. We do offer FREE training videos as well as FREE Getting Started Training for all clients and users. Please give us a call at 425.688.0809 option 1. We look forward to hearing from you!

TP
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Tori P.

Nonprofit Organization Management, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product!

Reviewed 10 months ago
Pros

MaestroAuction does not complicate the backend of the product by adding overly fancy features or elements that are unlikely to be used. It is a very straightforward product, which I appreciate.

Cons

Overall, there is not much to dislike about MaestroAuction. The cost can't be beat, and the customer service is exceptional.

HL
AvatarImg

Holly L.

Hospital & Health Care, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank You!

Reviewed 9 months ago

I love working with Jay and the team to use MaestroAuction for our annual fundraising event! They are so QUICK to respond and VERY kind, and EASY to work with. It's so nice to know that when you call with questions/assistance, the people on the other line are not annoyed or inpatient with you :) This is a great software to utilize to ensure our auction goes smoothly! But in my opinion, it's the people behind the software that makes it the best!

Pros

allows our event to be organized for the auctioneer and bidders

Cons

I'm not sure.. .I think the pages can be a little overwhelming with so many buttons, but I don't know how you fix that.

MaestroAuction FAQs

Q. What type of pricing plans does MaestroAuction offer?

MaestroAuction has the following pricing plans:
Starting from: $1295.00
Pricing model: One Time License
Free Trial: Available


Q. Who are the typical users of MaestroAuction?

MaestroAuction has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does MaestroAuction support?

MaestroAuction supports the following languages:
English


Q. Does MaestroAuction support mobile devices?

MaestroAuction supports the following devices:
iPad, iPhone


Q. Does MaestroAuction offer an API?

No, MaestroAuction does not have an API available.


Q. What level of support does MaestroAuction offer?

MaestroAuction offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk

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