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OneCause Logo

Powerful Fundraising Solutions

Last updated: December 2024

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OneCause - 2025 Pricing, Features, Reviews & Alternatives

What is OneCause?

OneCause is a fundraising platform designed for nonprofits to manage all types of fundraising campaigns including: events, auctions, appeals, raffles, peer-to-peer & ambassador fundraising, online giving, tributes & memorials, giving days, and awareness campaigns.

Unmatched Experience. In 2008, we set out to revolutionize fundraising, making it easier for nonprofits to reach and exceed their fundraising goals. Since then, it's been a pleasure to help over 14,000 nonprofits raise more than $8 billion through over 90,000 events and campaigns. This means we’re laser-focused on helping you engage more donors, improve your giving experience, and do so through easy-to-use event & online fundraising software that saves more time and raises more for your cause.

Event Fundraising

Ready to elevate your future events? With flexible event set-up, integrated ticketing, seamless table management, convenient sponsorship sales & management, engaging guest communication, modern mobile bidding, real-time scoreboards, and an innovative approach to check-in & checkout, OneCause is everything you need to deliver a top-shelf event experience and raise more for your mission. Ideal for your next gala, auction event, donation event, golf outing, and any other online or in-person ticketed event. Perfect for live events or virtual events.

Online Fundraising

Raise more for your cause with online giving sites from OneCause. Engage donors with free-standing microsites and embedded donation forms. Drive participation with gamification and matching gift programs. Extend your giving and grow your base with personal fundraising pages and peer-to-peer fundraising. Customize your donation levels and forms. Feature tribute and memorial giving. Make the most of giving days and end-of-year giving.

Product Innovation

OneCause is committed to driving innovation in the nonprofit sector. We combine customer feedback & the latest technology (e.g., artificial intelligence) to make thoughtful enhancements on a weekly basis, giving you an edge you won’t find elsewhere. We leverage the insights and feedback of two customer advisory boards, guaranteeing that nonprofit needs are heard and addressed in our ever-evolving software.

Resources You Can Use

We’re data-driven and believe in helping nonprofits improve their fundraising strategy. That’s why we produce some of the industry’s top donor and nonprofit research. We avail these benchmark reports along with a growing library of podcasts, webinars, eBooks, and other helpful resources. We bring together the most innovative fundraising experts at our annual Raise conference, which has been independently rated among the top conferences available to nonprofits.

Support You Can Trust

Our award-winning support, consulting, event success, and customer success teams stand ready to assist you in your fundraising journey. Additionally, our customers enjoy timely, helpful assistance through email, chat, and phone support, a robust online knowledge base, and a comprehensive library of online resources in OneCause University.

Benefits of using OneCause

Here are the top four factors that separate OneCause from the rest:

Unmatched Experience
As the first mobile bidding provider, we’re uniquely positioned to share our experiences gleaned from tens of thousands of fundraisers to make sure yours is poised for success.

Product Innovation
We combine customer feedback and the latest technology (e.g., artificial intelligence) to make thoughtful enhancements each week, giving you an edge you won’t find elsewhere.

Helpful Reporting & Analytics
Besides easy-to-use dashboards and analytics, our software offers an entire library of reports, making it simple to analyze the fundraising data you need, when you need it.

Support You Can Trust
From the moment you begin planning, our own award-winning support, consulting, event success, and customer success teams stand ready to assist you at any point in your fundraising journey.

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OneCause’s pros and cons based on 351 verified reviews

To identify what users like and dislike about OneCause, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

To determine these pros and cons insights, we analyzed responses from 351 verified reviews

Continuous software enhancements

97% of reviewers feel positive about the software improvements. Users appreciate that the software is consistently updated and improved, often based on their feedback. They find the updates make the platform more intuitive and user-friendly, enhancing overall functionality. Some users report that these improvements have significantly upgraded their experience compared to previous versions, making the software more efficient and effective for their needs.

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“Over the years we have seen improvements made to the software to enhance its features some even based on our recommendations. ”
“It is a better program today, than when we used it with the improvement which may put it up to a 5 star for quality and ease of use. ”

Exceptional staff support

97% of reviewers feel positive about the staff support. Reviewers appreciate the friendly, knowledgeable, and professional staff who assist them throughout the process. They find the on-site personnel and customer service extremely helpful, making their events run smoothly and efficiently. Users also value the staff's readiness to provide feedback and support, which they say significantly enhances their overall experience with the product.

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“From support, to contracts, to our consultants and on site personnel, the team is ready to help us be successful and are fully vested in our efforts!”
“The onsite staff is very friendly and work really hard to provide us with feedback on how best to maximize the features of the platform.”

High Costs for Small Nonprofits

38% of reviewers feel negative about OneCause's value for money/pricing. Some users report the cost is steep for small nonprofits or infrequent use. Users think the initial cost can be high. Some users say the equipment rental cost is high. They express concerns about the percentage system.

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“Setting up is a bit difficult and the price for a small non profit is a little steep.”
“I am not a fan of the percentage system and when I used them in 2015 this was the case.”

OneCause's key features

GetApp's analysis of 70 verified user reviews collected between July 2021 and December 2024 identified OneCause's most critical features and how it performs according to users.

Payment Processing

Reviewers appreciate OneCause's payment processing capabilities for their ease of use and user-friendly interface. They report that payments are processed quickly, with funds deposited promptly into accounts. Users find the reconciliation reports, refunds, and revenue tracking helpful for event management. They also value the central funnel for organizing multiple payments. However, some users mention challenges with initial setup and transaction fees. Integration with First American Bank is noted, though customer support could be improved. Of the 40 OneCause users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.

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“The payment processing is easy and user friendly - reconciliation reports, refunds, payments, revenue and dashboard are critical in helping with the event management overall.”
“I had some challenges setting up the First American payments, but after the initial setup it worked flawlessly. Payments were processed so quickly, and all of the money came in one lump deposit which was extremely helpful for deposit purposes. ”

Online Bidding

Users report that OneCause's online bidding feature significantly enhances their fundraising efforts. They appreciate the ability to involve remote donors and the convenience of mobile bidding. Reviewers highlight the max bids and outbid alerts, which keep participants engaged and drive higher bids. They find the system user-friendly and intuitive, though some mention difficulties with website setup. The capability's real-time notifications and credit card requirements are particularly valued for increasing funds raised. Of the 27 OneCause users who gave detailed accounts of their use of Online Bidding, 96% rated this feature as important or highly important.

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“Online bidding was a gamechanger for us. It allowed us to not only involve donors who can't physically be at our events, but also allowed them to send the link to their friends/family. Online and mobile bidding kept our events afloat during covid.”
“We love that our bidders get notifications when they're outbid allowing them to add a new bid or even set a max bid!”

Online Auction

Reviewers indicate that OneCause's online auction feature is essential for organizing and tracking numerous auction items. They appreciate the ease of setting up items, uploading images, and the automatic closing of auctions. Users find the capability helpful for reaching a wider audience, including those unable to attend in person. However, they mention the need for more customization options and the ability to add multiple images. Despite some setup challenges, the overall functionality is praised. Of the 22 OneCause users who gave detailed accounts of their use of Online Auction, 91% rated this feature as important or highly important.

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“A few bugs or odd things happen in our Auction set-up. But we are a large auction with over 350 items, and this software helps us to organize and track all of these auction items.”
“This allows us to have a more robust auction with items that can reach a wider audience.”

Registration Management

Users find OneCause's registration management valuable for its simplicity and efficiency. They report that the platform makes event check-in and check-out seamless, with easy data compilation and tracking. Reviewers appreciate the user-friendly interface for both backend entry and attendee registration. They note that the ability to contact attendees via email or text directly from OneCause is beneficial. Some users mention initial challenges with guest information entry, but overall, the registration process is smooth and straightforward. Of the 33 OneCause users who gave detailed accounts of their use of Registration Management, 88% rated this feature as important or highly important.

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“We have over 300 guests attend each of our events and it is crucial they can register with ease. ”
“It seemed easy for individuals to register and many gave gifts at the time of registration, which has never happened before. I'm not entirely sure why, but I have to give 5 starts for this! Raised quite a bit this way.”

All OneCause features

Features rating:

Data Import/Export
Credit Card Processing
Live Auction
Buy Now Option
Real-Time Data
Attendee Management
Attendance Management
Real-Time Monitoring
Absentee Bidding
Search/Filter
Activity Tracking
Real-Time Notifications
Silent Auction
For Nonprofits
Event Management
Reporting/Analytics
Contribution Tracking
Mobile Giving
Mobile Access
Fundraising Management
Billing & Invoicing
Electronic Payments
Reporting & Statistics
Auction Management
Website Management
Donation Tracking
Bid Management
Receipt Management
Image Library
Dashboard
Donor Management
Gift Matching Management
Event Scheduling
Online Forms
Campaign Management
Social Media Integration
Membership Management
Alerts/Notifications
Volunteer Management
Activity Dashboard
Ad hoc Reporting
Recurring/Subscription Billing
Recurring Giving
Real-Time Reporting
API
Role-Based Permissions
Room Block Management
ACH Payment Processing
Accounting
Social Marketing
Social Promotion
Sponsorship Management
Summary Reports
Third-Party Integrations
Ticketing
Watch List
Access Controls/Permissions
Customizable Reports
Customizable Templates
Customizable Forms
Discount Management
Customizable Fields
Drag & Drop
Customizable Branding
Email Templates
Contact Management
Event Ticketing
Event Tracking
Communication Management
Campaign Planning
Gamification
Historical Trend Analysis
Inventory Management
Campaign Analytics
Mobile Alerts
Online Giving
Proxy Bidding
Real-Time Analytics
Barcode/Ticket Scanning

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OneCause integrations (6)

Integrations rated by users

We looked through 351 user reviews, to identify which products are mentioned as OneCause integrations, and what is the users perception.

Integration rating: 5.0 (5)

Because that is where we store all of our donor info. The interface allows us to seamlessly transfer info back and forth.

We import 100s of gifts from OneCause to Raiser's Edge for our donors. Vital to have the two programs work together.

OneCause provides the reports that we need to merge our information into Raiser's Edge.

TH

Tiffany Halan

Director of Foundation Operations

1/3

Integration rating: 3.0 (1)

Other top integrations

OneCause support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat
24/7 (Live rep)

Training options

Documentation
Live Online
Videos
Webinars
In Person

OneCause reviews

Overall rating

4.7

/5

351

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

252

88

7

2

2

Pros
“After participating in the One Cause University, I felt very accomplished and capable. What I love the most, is the seemingly endless supply of functionality.”
“The reports are amazing and easy to access. The ease of designing your event page is wonderful.”
“Everything we needed to host a creative and virtual fundraising event was included. Customer support was superb, and we even hired a Virtual Event Manager who was REMARKABLE.”
Cons
“They were a little perturbed when they found out about the reserve after they had already been bidding.”
“Donors often complain that they cannot zoom-in on the item, so they don't know what they are purchasing, except for what is listed in the description.”
“The live auction item is awful. It is not intuitive and easy to use.”

OneCause FAQs

Q. Who are the typical users of OneCause?

OneCause has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does OneCause support?

OneCause supports the following languages:
English


Q. Does OneCause support mobile devices?

OneCause supports the following devices:
Android, iPad, iPhone


Q. Does OneCause offer an API?

Yes, OneCause has an API available for use.


Q. What other apps does OneCause integrate with?

OneCause integrates with the following applications:
DonorDock, Zapier, Blackbaud Raiser's Edge NXT, Virtuous


Q. What level of support does OneCause offer?

OneCause offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

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