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OneCause
4.7
(323)

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Powerful Fundraising Solutions

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(9)

OneCause Pricing, Features, Reviews and Alternatives

OneCause product overview

What is OneCause?

OneCause is a fundraising platform designed for nonprofits to manage all types of fundraising campaigns including: events, auctions, appeals, raffles, peer-to-peer & ambassador fundraising, online giving, tributes & memorials, giving days, and awareness campaigns.

Key benefits of using OneCause

OneCause is a fundraising platform designed for nonprofits to manage all types of fundraising campaigns including: events, auctions, appeals, raffles, peer-to-peer & ambassador fundraising, online giving, tributes & memorials, giving days, and awareness campaigns.

UNMATCHED EXPERIENCE. In 2008, we set out to revolutionize fundraising, making it easier for nonprofits to reach and exceed their fundraising goals. Since then, it's been a pleasure to help over 11,000 nonprofits raise more than $6.5 billion through over 60,000 events and campaigns. This means we’re laser-focused on helping you engage more donors, improve your giving experience, and do so through easy-to-use event & online fundraising software that saves more time and raises more for your cause.

EVENT FUNDRAISING. Ready to elevate your future events? With flexible event set-up, integrated ticketing, seamless table management, convenient sponsorship sales & management, engaging guest communication, modern mobile bidding, real-time scoreboards, and an innovative approach to check-in, checkout & item pickup, OneCause is everything you need to deliver a top-shelf event experience and raise more for your mission. Ideal for your next gala, auction event, donation event, golf outing, and any other online or in-person ticketed event. Perfect for live events or virtual events.

ONLINE FUNDRAISING. Raise more for your cause with online giving sites from OneCause. Engage donors with free-standing microsites and embedded donation forms. Drive participation with gamification and matching gift programs. Extend your giving and grow your base with personal fundraising pages and peer-to-peer fundraising. Customize your donation levels and forms. Feature tribute and memorial giving. Make the most of giving days and end-of-year giving.

PRODUCT INNOVATION. OneCause is committed to driving innovation in the nonprofit sector. We combine customer feedback & the latest technology (e.g., artificial intelligence) to make thoughtful enhancements on a weekly basis, giving you an edge you won’t find elsewhere. We leverage the insights and feedback of two customer advisory boards, guaranteeing that nonprofit needs are heard and addressed in our ever-evolving software.

RESOURCES YOU CAN USE. We’re data-driven and believe in helping nonprofits improve their fundraising strategy. That’s why we produce some of the industry’s top donor and nonprofit research. We avail these benchmark reports along with a growing library of podcasts, webinars, eBooks, and other helpful resources. We bring together the most innovative fundraising experts at our annual Raise conference, which has been independently rated among the top conferences available to nonprofits.

SUPPORT YOU CAN TRUST. Our award-winning support, consulting, event success, and customer success teams stand ready to assist you in your fundraising journey. Additionally, our customers enjoy timely, helpful assistance through email, chat, and phone support, a robust online knowledge base, and a comprehensive library of online resources in OneCause University.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat
24/7 (Live rep)

Training options

Documentation
Live Online
Videos
Webinars
In Person

OneCause features

Functionality

4.4

/5

323

Total features

84

5 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third Party Integrations
Inventory Management
API
Data Import/Export
Alerts/Notifications
Billing & Invoicing

OneCause users reviews

Overall Rating

4.7

/5

323

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.01/10
Rating distribution

5

4

3

2

1

235

79

6

1

2

Pros
After participating in the One Cause University, I felt very accomplished and capable. What I love the most, is the seemingly endless supply of functionality.
The reports are amazing and easy to access. The ease of designing your event page is wonderful.
Everything we needed to host a creative and virtual fundraising event was included. Customer support was superb, and we even hired a Virtual Event Manager who was REMARKABLE.
Cons
They were a little perturbed when they found out about the reserve after they had already been bidding.
Donors often complain that they cannot zoom-in on the item, so they don't know what they are purchasing, except for what is listed in the description.
The live auction item is awful. It is not intuitive and easy to use.

Overall rating contenders

TB
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Terri B.

Director of Development

Fund-Raising, 51-200 employees

Review source

Overall Rating

Good Option for Mobile Bidding

Reviewed 3 years ago

Transcript

Terri B.: Hi, I'm Terri. I'm a director of development for a non-profit organization. I'm reviewing OneCause...

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Seth W.

Your Rocktioneer®

Fund-Raising, self-employed

Review source

Overall Rating

OneCause - super easy to use

Reviewed 3 years ago

Transcript

Seth W.: Hey, my name is Seth. I'm a benefit auctioneer specialist. I use OneCause for benefit auctions....

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Hannah A.

Nonprofit Organization Management, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause is a One Stop Shop!

Reviewed a year ago
Pros

The OneCause platform is super user-friendly and easy to use. As an admin of our account and someone who hadn't used a platform like this before, I was really happy with the features and the ability to customize the Giving Center to look on-brand. We appreciated the support team's readiness and willingness to help us whenever needed, and they were always able to answer our super-specific questions.

Cons

While there are a lot of customizable options, there were a few things we wanted to do that we couldn't. For example, we wanted to turn off max-bidding, which wasn't possible. We also wanted to use HTML for our package restrictions.

HC
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Hyla C.

Fine Art, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good Product, Good Service, Relative Ease of Use

Reviewed 3 years ago

We were grateful to have a OneCause staff member at our Gala and she was excellent. However we have now learned to run the software ourselves with success. Customer service was good but it is not helpful to be directed to a website or genreal anwers to questions when you are seeking a specific answer. WE still can't figure out what some monthly charge is for. Overall expereince was good.

Pros

While we still can't get our people to give up paper bidding, we are very pleased with the ability to set up the auction page and share it it with event attendees and others. We have been successful using a buy now option and selling items before the event.

Cons

There needs to be a better way to cusomize bid sheets. There also needs to be a more intuitive, easy way to get people to preregister --- like a big button that says PRE-REGISTER. A small sign in button on the top right had corner of the auction page was hard for our people. Also a one step process to pre-regestier and put in a credit card (as opposed to a two step process) would be great.

Vendor response

Thanks for this helpful input, Hyla! We love being able to support your events and help you raise more for your cause!

EK
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Eric K.

1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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From Great to Awful

Reviewed 5 years ago

If you rely on Salesforce and you're expecting some type of seamless interaction between OneCause > 1st Payments > Salesforce. DON'T BUY, it ain't happening. If you don't use SF and have no type of CRM software, then I guess this would be OK.

Pros

Easy to use- despite a couple redundant set-ups, easy to set-up, good customer support. Overall I thought this was a great software and did everything we needed ... until they did a forced merchant migration.

Cons

Required to use their merchant: First American Payments (1st Pay) which does NOT provide ANY type of automated data import into Salesforce from OneCause. Ironically, their affiliated company (iATS) does. Prior to the forced migration, we used iATS - which was wonderful. All data automatically imported in Saleforce, we could track everything, even provide a check/balance report for QB etc... now... nothing but pain. I even tried manually feeding it but unable to identify who paid what.

JG
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Jen G.

Nonprofit Organization Management, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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OneCause is an excellent platform

Reviewed 4 months ago
Pros

The ease of setting up our event page as well as the ongoing support to make sure our event was successful. Also the onsite OneCause staff at the event went above and beyond to make our event the most successful. Our Board of Directors appreciated the analytic reporting after as well.

Cons

We had one ticket type glitch that took a bit longer to fix.

JK
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Joshua K.

Nonprofit Organization Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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OnceCause Rocks - from Sunrise

Reviewed 3 years ago

We love OneCause. Our whole team is very happy with all aspects of the software.

Pros

Back end controls, auction simplicity, [SENSITIVE CONTENT HIDDEN] (our event manager is the bomb)

Cons

Sponsor logo upload not efficient, lack of customization options for homepage and other pages

Vendor response

Joshua, Thanks for the review :) We're sure you'll like our recent upgrades to photos and we continue to use helpful input like yours to improve our solutions. We're happy to have you in our group of #FearlessFundraisers

OneCause FAQs

Q. Who are the typical users of OneCause?

OneCause has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does OneCause support?

OneCause supports the following languages:
English


Q. Does OneCause support mobile devices?

OneCause supports the following devices:
Android, iPad, iPhone


Q. Does OneCause offer an API?

Yes, OneCause has an API available for use.


Q. What other apps does OneCause integrate with?

OneCause integrates with the following applications:
DonorDock, Zapier, Blackbaud Raiser's Edge NXT, Virtuous


Q. What level of support does OneCause offer?

OneCause offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

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