MassageBook vs GlossGenius

ClinicSense

Noterro

Vagaro

ClinicSense is a clinic management software designed for health and wellness professionals, including massage therapists, physical therapists, chiropractors, and holistic medicine practitioners. The platform features online booking with appointment reminders, customizable SOAP notes, digital intake and consent forms, invoicing and payment processing, and client communication tools such as email newsletters and wellness check-ins.

Everything you need to run a better practice. Practice management software that offers charting, scheduling, billing, payments & more.  Installable PWA on iOS and Android devices.

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

Licensed Massage Therapy

Currently, you can not adjust how the memberships are displayed for your customers on the platform...

Massage therapist

b. Schedule is jumbled instead of having services and breaks organized in columns by provider

Owner

I’ve been using it for years it has helped build and run my business smoothly.   Whenever I’ve needed help and called support, they have been extremely helpful and quick with answers.  

Owner, Therapist

The customer service were prompt and thorough on any issues I did have and they made it all flow to my style of working because there are several ways to approach it.

MassageBook is a business management solution designed to help massage therapists automate processes related to appointment scheduling, email marketing, and customer loyalty. Teams can use the website builder to streamline directory listing, online booking, gift certificates & reviews.

Access Controls/Permissions

Accounting

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Scheduling

Availability Indicator

Availability Management

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Client Management

Client Portal

Contact Database

Credit Card Management

Credit Card Processing

Customer Database

Customer History

Customizable Forms

Customizable Templates

Data Import/Export

Debit/Credit Card Processing

Discount Management

Electronic Payments

Email Management

Email Marketing

Email Reminders

Employee Management

Financial Management

For Salons and Spas

Gift Card Management

In-Person Payments

Inventory Management

Loyalty Program

Marketing Automation

Multi-Location

Multiple User Accounts

Online Booking

Order Management

Payment Processing

Performance Metrics

Point of Sale (POS)

Practice Management

Promotions Management

Ratings/Reviews

Real-Time Reporting

Recurring Appointments

Reminders

Reporting/Analytics

Reporting & Statistics

Reputation Management

Rescheduling

Scheduling

SMS Messaging

SMS Reminders

SOAP notes

Social Media Integration

Staff Management

Task Scheduling

Third-Party Integrations

Transaction History

Website Integration

The MassageBook integrations most frequently cited by reviewers are: Square Payments (a payment processing product rated 4.7 out of 5 for its integration with MassageBook), Google Calendar (a scheduling product, 4.6), and Stripe (a payment processing product, 4.8).

Integrations

By industry, MassageBook reviewers are most commonly professionals in health, wellness and fitness (82%). The most frequent use case cited by reviewers is massage therapy (90%).

MassageBook

Web-based

iPad

Android

iPhone

Windows

Chromebook

Mindbody

Acuity Scheduling

Booker

Jane

Fresha

Mangomint

GlossGenius

Transition

Simplify

Amplify

Owner and LMT

We love everything from scheduling clients, text reminders, soap notes, individualized financial goal tracker for our contractors/business, and easy to navigate website for all!

I have been using MassageBook for several years, although I only upgraded to the Pro version about 18 months ago, and the extra services included in the Pro version makes it is well-worth the expense!   Plus, the customer service is top-class.  

Business Owner

There is a seamless payment processing system that helps me keep track of my business.

I like the prepay options and the customer support as well as the mobile app and website.

I like the booking, the fact that they have some scripts already written for client emails, that it sends out reminders for the client and sends me a text and email when someone schedules or leaves a review.

Therapist

Your work, efforts and design allows me the ability to focus on my practice knowing that your platform and expertise covers all aspects of scheduling and correspondence.

Massage Therapist

In all fairness this rule is written in their policy but my client misunderstood so the service was rendered before I realized he would not be able to apply the gift certificate he received as a gift from his grandmother.

Massage Therapist and owner

Massagebook did not have all of the membership options that I wanted for the growth of my business.

administrator

We were able to integrate quickly into our website and use within the same day.  

I would like to have an option to select a default view  (among Rooms view,

Founder and Massage Practitioner

I tried with and without spaces, and even with the latter effort coming well-under the stated char-count, it wouldn't accept the text (I did try filling out the rest of the fields and saving and the char-count warning remained and it wouldn't save).

Massage Therapist-Owner

I was really impressed with the 1 to 1 video call that was including in my plan so I could actually speak to a human face to gace as ask all the newby questions I could.

Customizable service options, service buffer times, SOAPs and intake forms, online booking

Additionally: I had a point between office locations where I was only providing out calls, and had to delete the other two profile options because there was no option to toggle them off or on.

I love how easy it is to navigate the system, everything included in one price, customer support has been fantastic through my transition, and card/payment processing and payments is easy to understand and connect.

Owner and Operator

Some things are a little confusing eg; setting up alternating days open on a weekend - one week Sat work hrs and Sun off and the next weekend reversed. But they're customer service is always willing to help you to understand and complete what you need to get done.

I would like to see each time and service listed like my 30,60, and 90 min some people forget to scroll over and think I only offer a 30 min for a certain service but most people know to click the arrow to navigate.

The improvement in the intake form frees up more time for me to interact with new clients

I had to have 3 different, information repeated "profile / locations tabs" for the three types of service I provided.

Owner LMT

To my surprise coming back to Massagebook all my previous client list and soap notes everything was just how i left it 3 yrs prior.

Licensed Massage Therapist

MassageBook makes scheduling easy for clients to do online, freeing up my time and reducing phone tag.

The software platform is fairly easy to use, has loads of options and integrations.

It was hard to know how to make my massage book page more visible on their platform, especially according to search engines.

They also offer suggestions of how to do marketing that have been very helpful.

Business Owner, Massage Therapist

I got it for free through the ABMP and it did online appointments, outcall appointments, and more.

It is geared towards and developed by massage therapists.

customer support, features that support my growing business, value & security

Responsive customer service was pleasant, efficient and resolved the problem with a gift certificate

It helps me manage my clients with scheduling & payment support and provides a HIPAA platform for keeping client SOAP notes filed and safe!

Operations Manager

The opportunity to organize and operate my business in a single software platform has been a blessing to my company.

I would say the system won't send a reminder to the therapist the day of shift if a session was booked days in advance.

Business Manager

The only small feature I wish MassageBook had so far is an option to export your schedule without having client information show up (in instance where you want to share the blocks of time that you are busy, but don't want to disclose any client information).

Licensed Massage Therapist/ Owner

The online booking for clients, I decide how the schedule works for myself, the website that it comes with, it's user friendly, keeps track of sales, customer loyalty & customer support is  right there when you need them!

massage therapist

Massagebook has very limited options for different practioners (eg. osteopath, kinesiologist)The SOAP notes format are low quality and non-customizable, you could not make your own intake forms, support rarely assisted me with any issue when I had one. Would not recommend to anyone except a beginner in their industry.

The thing I like least about MassageBook is the lack of importing capabilities.

Massage Instructor

What I like the most is it's designed to support the educational process and helps students get a grasp of what booking/scheduling tools are available to support the business functions of a massage practice whether it be small or large, single service or spa options with multiple providers.

MassageBook has all the necessary features for booking clients and is user friendly,

Love that they have Soap notes in the app as well as on the web.

Business Operations Manager

It's difficult to find the actual credit card processing fees being charged by Massage Book for client transactions.  

Physical therapist MFR specialist

Very easy to set up offers so many options, including doing soap, notes, billing scheduling, and probably more things that I'm not familiar with yet.

Admin

Yes, the features and functionality are incredibly powerful,  but what really sets Massage Book apart from the other apps is their stellar customer service.

I like the way some of the options and features have evolved over time, and the national listing for bodywork professionals.

Owner/operator 

Scheduling, reminders, CRM, option to turn marketing on and off, electronic gift certificates, option to request that new clients contact me directly so I can screen them, option to tie the google review account or google scheduling to get new clients.

Owner, Massage Therapist

I wish I could send out advertisements from it but I have not found that I can.  

We were easily able to schedule a Google Meet call with a representative and share our screen with them to have a personalized walk-through of important business functions for us!

there are different level of plans to choose from and even their most robust level is very cost effective at $50/month

Owner Massage Therapist

Everyone is equally skilled in navigating the software and knowledgeable about business.

no default view for your own schedule, you have to select your own schedule every time

Customer Support

Customization Options

SOAP Notes

Appointment Reminders

Card Payment

Gift Certificates

Marketing

Intake Forms

Client Scheduling

Professional Use

Freelancers

Small Business

2Book

Calendly

Calendly is a scheduling automation platform that helps individuals, teams, and enterprises book meetings faster, eliminate back-and-forth emails, and connect their calendar, CRM, and video tools into one seamless scheduling workflow.

Google Calendar

Google Calendar is an online calendar solution that enables users to manage business and personal schedules. The platform offers calendar migration options, allowing users to integrate existing calendars, including those from Microsoft and IBM. Google provides comprehensive tools and resources to facilitate data migrations into the Google Workspace ecosystem.

I tried calling this phone number (within its operating hours) and the bot on the phone told me I called while the line was not in operation.

Esthetician

The only issue I ran into is that you cannot change the order of memberships like you can services for your website.

Salon Pro Coaching for Stylist

The Gloss Genius community is wonderful and the support on their platform is amazing - especially for any of your customer service needs pertaining to the app.

Licences Esthetician

It has been a HUGE relief knowing that Gloss Genius is there during each step with reliable services for all my business needs.

GlossGenius is a booking and payment app for beauty and wellness professionals. With a custom website, card readers, smooth booking experience, text and email marketing, client reminders, and more, GlossGenius helps businesses make more and stress less.

MassageBook vs GlossGenius Comparison (2026)

MassageBook

GlossGenius

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives