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Pawfinity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pawfinity, The World's Favorite Premium Pet Service Software
Table of Contents
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Pawfinity - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Pawfinity overview
What is Pawfinity?
Pawfinity V5 is a premium online booking system for pets. It is designed specifically for pet groomers, pet salons, kennels, and daycare services. Client information is kept safe all while simplifying the booking process, making it easier for customers and owners. It handles reservations, SMS & email notifications, payment processing, and more. There is a free 30 day trial, along with training videos and US-based support.
Key benefits of using Pawfinity
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Training and Learning Curve
Client Profiles
Switching Software
Phone Support
Pawfinity’s user interface
Pawfinity pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Pawfinity?
Maybe that I can’t just call in for help I have to do the support ticket I rather get phone service it takes too much time to wait and reply back and forth
Select to learn more
Who uses Pawfinity?
Based on 107 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Pawfinity's key features
Most critical features, based on insights from Pawfinity users:
All Pawfinity features
Features rating:
Pawfinity alternatives
Pawfinity
Starting from
50
Per month
MoeGo
Starting from
No pricing info
DaySmart Pet
Starting from
No pricing info
Savvy Pet Spa
Starting from
No pricing info
Pawfinity pricing
Pricing plans
Pricing details:
User opinions about Pawfinity price and value
Value for money rating:
To see what individual users think of Pawfinity's price and value, check out the review snippets below.
Patty H.
Owner
Lauren M.
groomer/owner
Pawfinity customer support
What do users say about Pawfinity customer support?
Customer support rating:
We analyzed 47 verified user reviews to identify positive and negative aspects of Pawfinity customer support.
Widespread user sentiment highlights Pawfinity's fast, responsive, and helpful customer support team.
A large number of users appreciate prompt answers to questions and patient assistance during onboarding.
Broad user base values the support team's willingness to listen to suggestions and resolve issues quickly.
A minority of users report negative experiences, citing unhelpful responses and poor support interactions.
Support options
Training options
To see what individual users say about Pawfinity's customer support, check out the review snippets below.
“I found most of the program to be very self explanatory with any computer experience. When I did need to look something up, there are lots of videos available to show me what to do. If I can't find it quick enough there, then I have found the customer service response to be excellent!”
Annetta J.
Asst. Manager
“The customer support has a quick response time and they are always able to help us trouble shoot questions we have.”
Maggie S.
Owner
“Each encounter we had with any member of the Pawfinity team left us frustrated and disappointed in their inability to accept responsibility for any issues we found across the system.”
Samantha J.
Daycare assistant
Pawfinity FAQs
Pawfinity has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Pawfinity support?
Pawfinity supports the following languages:
English
Q. Does Pawfinity support mobile devices?
Pawfinity supports the following devices:
Android, iPad, iPhone
Q. Does Pawfinity offer an API?
No, Pawfinity does not have an API available.
Q. What level of support does Pawfinity offer?
Pawfinity offers the following support options:
Chat, Knowledge Base, Phone Support, Email/Help Desk
