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Pawfinity vs Scritches Comparison (2026)

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Pawfinity

Scritches logo

Scritches

Overview

NEW V5.0 - The most advanced online booking system on the planet. Come see why more Pet Pros recommend Pawfinity than any other.

Scritches is a pet sitting and dog walking software designed to simplify the operations of small pet care businesses. It offers a range of features to streamline client management, bookings, and payments, all in one user-friendly platform. Scritches aims to help pet sitters, dog walkers, and other pet care professionals stay organized and focus on delivering care.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

107

5

4

3

2

1

85

14

3

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.7

32

5

4

3

2

1

26

5

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

“You can add notes in for every appt and put in grooming flags if needed, as well as duration of appointment.”
BH

Brooke H.

Mobile groomer

“The best part is when you first get started are the training videos you can watch as many times as needed when you need them.”
AD

Aimee D.

Owner, Certified Master Groomer

“Clients are extremely happy with the reminders, appointments and client profiles are not disappearing as they were with our old software.”
AD

Aimee D.

Owner, Certified Master Groomer

Pros

“A bit complex for me when it comes to organizing, and finding forms, navigating. But at the same time, I think that's normal for understanding a new platform.”
CN

Candice N.

Professional Pet Care Taker

“I love the new feature of raising prices for new bookings and honouring old clients.”
SM

Sarah M.

Dog sitter and walker

“I love how it really focuses on the user experience, with everything being modern and easy on the eye. If you own a pet care business, Scritches is the best software for you!”
KM

Katelyn M.

Pet Care Provider

Cons

“Maybe that I can’t just call in for help I have to do the support ticket I rather get phone service it takes too much time to wait and reply back and forth”
DG

Debbie G.

Manager owner

“Cost 50 dollars a month and still had to pay for text credits on top of it. ”
AB

Amber B.

groomer

“The online booking interface is severely lacking.”
AD

Ariel D.

Business Owner

Cons

“A lot of menus sometimes mean the stuff im looking for gets buried, and the menus can get complex at times, i wish i could have a list version for the multiple pet pricing as scrolling through huge boxes makes me lose my place sometimes. And I dont like that reviews and sync is behind a huge paywall as sometimes i cant reach that goal :(”
AS

Alexis S.

Pet Sitter

“Sometimes a little hard to navigate for clients.”
EC

Eliza C.

Owner

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features90
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Animal Database
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Client Management
  • Client Portal
  • Cloud
  • Commission Management
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Daily Reports
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Reminders
  • Employee Management
  • Employee Time Clock
  • Event Calendar
  • Facility Scheduling
  • Forms Management
  • Inventory Management
  • Invoice Management
  • Mobile Access
  • Mobile Grooming
  • Multiple User Accounts
  • Notes Management
  • Onboarding
  • Online Booking
  • Payment Processing
  • Payroll Management
  • Performance
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Pet Profiles
  • Photo Management
  • Photo Updates
  • Point of Sale (POS)
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • SMS Messaging
  • SMS Notifications
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Third-Party Integrations
  • User Management
  • Vaccine Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Total features41
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Animal Database
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Client Management
  • Client Portal
  • Cloud
  • Commission Management
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Daily Reports
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Reminders
  • Employee Management
  • Employee Time Clock
  • Event Calendar
  • Facility Scheduling
  • Forms Management
  • Inventory Management
  • Invoice Management
  • Mobile Access
  • Mobile Grooming
  • Multiple User Accounts
  • Notes Management
  • Onboarding
  • Online Booking
  • Payment Processing
  • Payroll Management
  • Performance
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Pet Profiles
  • Photo Management
  • Photo Updates
  • Point of Sale (POS)
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • SMS Messaging
  • SMS Notifications
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Third-Party Integrations
  • User Management
  • Vaccine Management
  • Wait List Management
  • Website Integration
  • Website Management

Integrations

  • Total integrationsN/A
  • Google Calendar
  • Stripe
  • Total integrations2
  • Google Calendar
  • Stripe

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