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TerraPro
4.7
(16)

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Funeral home management software

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TerraPro Pricing, Features, Reviews and Alternatives

TerraPro product overview

Price starts from

100

Per month

Flat Rate

What is TerraPro?

TerraPro is an on-premise and cloud-based software designed to help funeral homes handle various administrative operations, such as case management, event scheduling, price list generation, and more. Administrators can create new case files with details such as names of the deceased, location or date of death, permanent address, and informants’ contact details.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum

Training options

Live Online
Documentation

TerraPro pricing information

Value for money

4.8

/5

16

Starting from

100

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

TerraPro features

Functionality

4.4

/5

16

Total features

43

1 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Multi-Location
Order Management
Third Party Integrations
Customer Database
Inventory Tracking
Customizable Reports

TerraPro users reviews

Overall Rating

4.7

/5

16

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10
Rating distribution

5

4

3

2

1

12

3

1

0

0

Pros
They care about your business because they care about their business. I have in the past, and will continue to, recommend Terra Pro software to people in our industry.
Excellent customer service/support and ease of use (TerraPro is very user friendly) are the most important things to me when choosing software.
Terrapro is very easy to use and helps us stay organized with the people that pass away. The billing process is also very effective and helps us keep up with overall numbers.
Cons
There have been a few problems with error messages which were not needed and will sometimes cause the program to close and has to be re-opened during a session.
Entering billing packages is confusing. Entering/Deleting new/former employees, cemeteries, crematories, churches, etc can be frustrating when you do it, which isn't frequent.
Dislike using the Military Forms. Have had difficult experiences with those in the past.
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer support is always there when needed.

Reviewed 5 years ago

Pros

Handles everything we need it to do. I know there is so much more it can do for us, but we have a website program that takes care of other things for us.

Cons

Few little glitches, but I know how to work around them. Some things are a little strange on how it needs to be entered, but have adapted to that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TerraPro works!

Reviewed 3 years ago

Overall, business reports are easier to print. Everything from price lists, account receivables, etc... And if there's something I need that I don't have, Terra Pro has a fast and affordable solution to get the job done. I like speaking to the owner of the company--someone who has "skin in the game", so to speak. They care about your business because they care about their business. I have in the past, and will continue to, recommend Terra Pro software to people in our industry. I have used other funeral home software but this one is designed and tailored to meet our needs.

Pros

Prior to TerraPro, we used a software that had little to no customer service. Frankly, when you are having a software issue, it makes little sense to be queued with a possible callback in three or four days. TerraPro is there with help when I need it. Software, user error, updates... I know I can call and have contact with someone almost immediately. Excellent customer service/support and ease of use (TerraPro is very user friendly) are the most important things to me when choosing software.

Cons

I really don't have a "con" about this. Almost all issues I've had are related to "user" error! (Which translates to me trying to get too creative when adding forms, etc...) The customization part takes some computer knowledge (programming language/commands) but again, Terra Pro's excellent customer service has taught me a few things and saved me from myself on several occasions!

Vendor response

It has been a pleasure to work with Nancy to assure TerraPro meets her needs. She exemplifies the best in funeral home operators with her personal attention to detail.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Valuable system & program. Works well with having multiple locations. Not friendly to new users.

Reviewed 5 years ago
Pros

Clear storage of data. Similar to EDRS format which we sometimes view as a "practice death certificate" before entering the actual death certificate. Easy program for us to access in multiple locations. We also utilize storing PreNeed information in TerraPro so PN information is accessible from almost anywhere- mostly accessed in the middle of the night when taking a new death call. Billing is easy after packages are entered.

Cons

Difficult to navigate. Hard to teach to new employees, though it does function well after you know what you're doing. Entering billing packages is confusing. Entering/Deleting new/former employees, cemeteries, crematories, churches, etc can be frustrating when you do it, which isn't frequent. Dislike using the Military Forms... Have had difficult experiences with those in the past.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TerraPro Is A Good Choice

Reviewed 3 years ago

We have been pleased with TerraPro.

Pros

Our funeral home averages about 180 calls per year. TerraPro has been a good choice for us. It is an easy program to use. It has a very simple form type entering of case information-vital statistics. The Card Program for printing cards and register books works well and is simple to use. The funeral director can easily set up their own price list info, charges, etc. and easily enter billing information....

Cons

There have been a few problems with error messages which were not needed and will sometimes cause the program to close and has to be re-opened during a session. That can be annoying. [Sensitive content hidden] usually can address that and correct it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Number 1 choice!

Reviewed 3 years ago

I have used TerraPro since 1986(?) when I used DOS commands to open and run the program. Except for a couple of years in between . . .then we went back to TerraPro. Easiest program I ever used. I can do my case work without issues.

Pros

TerraPro is versatile. It has many built in components, and those can be customized for individual locations and needs.

Cons

Sometimes there is a bug or lapse of information carry over after an update. These have always been addressed and repaired in a timely manner.

Vendor response

Thanks, Mike for your kind words.

TerraPro FAQs and common questions

Q. What type of pricing plans does TerraPro offer?

TerraPro has the following pricing plans:
Starting from: $100.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of TerraPro?

TerraPro has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does TerraPro support?

TerraPro supports the following languages:
English, French, German, Spanish


Q. Does TerraPro offer an API?

No, TerraPro does not have an API available.


Q. What level of support does TerraPro offer?

TerraPro offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

Common TerraPro comparisons

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