TouchBistro vs Rezku POS Comparison

Square Point of Sale

Toast POS

AestheticsPro

Clover

Revel Systems

Lightspeed Restaurant

Works great for my lounge.

A great POS system

Thank you for taking the time to leave a review, Cory! We are happy to hear you're enjoying the product. - ST at TouchBistro

We went "all-in" on Touchbistro as our POS system for both of our Coffee shops. However, with the loss of many customers and countless frustrating hours on the phone with tech support, we were forced to abandon Touchbistro, after two weeks of use, to have any chance at succeeding. We invested ~$8k for licensing, plus training, plus installation, all for a system that proved to be worthless. Many unnecessary labor hours we will never get back.

DO NOT DO IT

Lot of issues with this pos and worst customer service 

Hi Sudev,
Thanks for taking the time to write a review. I'm so sorry about the issues you experienced with the software and customer care. 
I want you to know that I will be passing your comments on to product and customer care team. We want to make sure your voice is heard as we continue to improve.
Thank you!

When I first saw TouchBistro POS sponsoring restaurants on a Gordon Ramsey television show, I thought if he recommended it maybe we needed it as well. I am not at all disappointed by this decision I have made. Traditional tickets are out the door now thanks to this lovely system. You've made our business run smoother, which means more happy customers. 

TouchBistro POS Review

TouchBistro

Hi Vanessa, thank you for you review! We appreciate your feedback on glitches and have notified our team. Thank you - ST at TouchBistro

Easy to use.  We DEPEND on this system.  We just setup RevUp to integrate a customer loyalty program

Hey, Mim!

Thanks so much for your review. Very happy to hear you're finding TouchBistro to be easy to use and a dependable tool for your restaurant. 

If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Excellent POS. The easiest that I've seen in many years

I would definitely recommend TouchBistro to anyone who is looking for a POS system.

Great Experience!

Hi Heena,

Thanks for writing such a kind review on our CS team!
I'll make sure to share with the team!

Thanks again!
Mell

Overall, I use this pos system daily, and it is a very handy program. 

Touch Bistro

I first started using it at a restaurant during 2019. I was so impressed by this product that I started using it at my current restaurant too. Few problems here and there but this time it has been 7 days and they haven't been able to fix my issue. 

Very unpleasant experience

Hello Bipul, 

First off, thanks for sharing your feedback. I'm really sorry that TouchBistro's customer service didn't meet your expectations. Clearly, we fell short, and I apologize. 

The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard.

Please send an email to stumbach@touchbistro.com with your contact information and account name your venue is under so we can look into this for you.  

Very Easy to set up and use

I've been using Touch Bistro since 2013 and it has only got better over the years. 
They are a very dynamic company with frequent updates which serve to keep your system always performing better with greater functionality and better reporting. Every update is like a little present in which you can unpack more and more features!
Their support network has never failed us in our dire times of need when your mac mini crashes 30 minutes before service. This to me is one of the most important functions of a POS provider and Touch Bistro has always been easily reachable and more than happy to get us back up and running.

Touch Bistro: Great for the Independent Business

Realllt bad experiance, 
Poor customer service
Total irresponsible local installment team

Not for small businesses 

The Little POS that could

Great app and capabilities, but iOS updates were a huge issue that lead us to find a different POS option. 

Easy to Use

No brainer

Hi Claude,

So happy to hear you find TouchBistro the perfect POS!!

Thanks for taking the time out to leave a review!
Mell

If you are an IT wizard and do not require much training this may be the system for you.  My fear is that when something does go wrong when I go live that getting a hold of customer service will be impossible.

Terrible Customer Service

TB is the best POS system I have ever worked with in 40 years I have been in the restaurant business. 

The Best POS system 

Hey Brian, thank you for leaving us a review! We appreciate the kind words! 

Great software, affordable, very easy to use and teach employees on

Hey, Michael!

Thanks so much for your review. Very happy to hear you're finding TouchBistro easy to use and train new staff on, and of course affordable for your needs. 

If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

I use Touch Bistro to train students, I work with other POS and so far i have no issues with Touch Bistro

Ease of use

I highly recommend this POS, I have location and I’m currently working  on opening a second one and I already have my system ready. 

Highly recommend 

Great POS System

Overall experience of this software is very positive. I have years of data saved conveniently and the everyday use of visiual and set up is a breeze

Touch bistro

The TouchBistro POS has made managing items, transactions, and invoices manageable and reliable. It is a simple to use service with many different tools at your disposal.

Best POS Interface Available

Hi Axel, thank you for your helpful feedback! 

Compare TouchBistro and Rezku POS based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital receipts, inventory, reports, and more.

Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs and improve customer experience

Revel iPad point-of-sale system for restaurants, bars, retail, quick service restaurants, and enterprises. We help you achieve your dreams!

TouchBistro’s All-in-One Restaurant Management system offers all the technology you need to run your restaurant on one easy-to-use platform. Designed for and by restaurant service staff, TouchBistro meets the specific needs of the industry with 24/7 expert support.

Access Controls/Permissions

Accounting Integration

Activity Dashboard

Alerts/Notifications

Billing & Invoicing

Built-in Accounting

Cash Management

Clock In/Out

Contact Management

Customer Accounts

Customizable Reports

Data Import/Export

Delivery Management

Discount Management

Electronic Payments

Employee Management

Food Delivery Dispatching

For Bars/Clubs

For iPad Devices

For Restaurants

Gift Card Management

Inventory Control

Inventory Management

Inventory Tracking

Item Management

Kitchen/Menu Management

Loyalty Program

Mobile Access

Offline Access

Online Ordering

Online Payments

Order Entry

Order Management

Payment Processing

Point of Sale (POS)

Pricing Management

Promotions Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Receipt Management

Reporting & Statistics

Reporting/Analytics

Reservations Management

Restaurant POS

Retail Inventory Management

Returns Management

Sales Order Management

Sales Reports

Sales Tax Management

Separate Checks

Split Checks

SSL Security

Status Tracking

Stock Management

Table Management

Third-Party Integrations

Tips Management

Wait List Management

Linux

Web-based

Windows

iPad

Owner

The biggest problem is that they oversold and under delivered. They told me that all my current printers would work with their requirements.

We never used hey second of their service and still they stole our money. High pressure criminals who will do ANYTHING to get your money.

Cafe Manage

I like using TouchBistro because is easy to use and has  a lot of helpful tools. The customer service is great and every time I have a technical issue is resolved quickly.

The POS itself is super super easy to figure out , it was getting all the equipment and setting up the wireless that I struggled with. Get help where you need it most.

The most useful tool for me is reporting. The ease of adding removing and repricing is also a favourite.

I purchased an extra piece of equipment and returned it for my money back but it got lost on their end and I ended up being out several hundred dollars and no follow up after many attempts.

Manager

It ha all we need to successfully run our POS needs, it is getting even better with the integration policy taking place now.

Shady, unworkable, zero customer service, fraudulent with extremely shifty people there.

Events Manager

It takes weeks to hear back by email and hours to connect on the support line. This is all before even attempting to trouble shoot your issues.

Customer service

Overall experience of this software is very positive. I have years of data saved conveniently and the everyday use of visiual and set up is a breeze.

During one painful update, the system stopped communicating our visa terminals altogether.

Entrepreneur 

Wonderful Point of sale software for restaurants.

Operations Manager

Slick, powerful & user-friendly in a small package.

General Manager

Intuitive layout makes training very easy. With more integration with payment processors,accounting programs and cloud reporting being introduced with each update, the product keeps improving.

For at least half the transactions of the day, you have to send the info to the machine twice bc it automatically craps out an error on you.

I also think their customer service is great. We have a direct email contact and Monday through Friday you can logon to their website and chat with an associate.

It's really fun when a pos- pos update makes your visa service go out for an entire day. This company is in way to far over their heads.

The TouchBistro POS has an incredible, easy to use interface. It allows you to categorize and organize items.

TouchBistro screenshot: TouchBisto alows users to generate customized end of the day reporting

TouchBistro screenshot: TouchBisto alows users to generate email based or physical copy of the bills

TouchBistro screenshot: TouchBisto alows users to monitor venues in real-time

TouchBistro screenshot: TouchBisto alows users to split bills at a single touch

TouchBistro screenshot: TouchBisto enables users to create custom floor layouts

TouchBistro screenshot: TouchBisto offer inventory tracking and sounds alerts for replenishments

TouchBistro screenshot: TouchBistro rewards

TouchBistro screenshot: TouchBistro inventory management

Freelancers

Large Enterprises

Mid Size Business

Small Business

Lightspeed Restaurant is a cloud-based point of sale (POS) system for restaurants. The platform offers features including sales tracking, contactless payment processing, customizable floor plans, employee management, and more. Lightspeed Restaurant also offers add-ons for delivery and eCommerce.

Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other service businesses manage their point-of-sale operations, with secure payment solutions and reliable business management features

AestheticsPro is a complete medical spa software solution encompassing the features you need to efficiently operate your medical aesthetic business. From our HIPAA compliant EMR to a comprehensive scheduling and calendar management solution, have the tools you need to manage and grow your business.

Rezku is an iPad point-of-sale system for restaurants, bars & pizzerias. With online ordering, mobile table-side ordering & payment, staff mgmt., custom reporting, gift card system, loyalty, delivery dispatch, 3rd party integrations and more. Custom branded ordering and delivery app now available.

TouchBistro vs Rezku POS Comparison

TouchBistro

Rezku POS

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives