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Toast POS vs Rezku POS Comparison

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Overview

Category Leaders

Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs...

Rezku POS is an iPad point-of-sale system for bars & restaurants with features for tableside ordering, advanced menus, staff...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

165

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

419

5

4

3

2

1

254

82

30

14

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.5

18

5

4

3

2

1

13

3

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

Love the software and so does our staff. Expansion options were a major consideration as we have more takeout locations opening so this was a winning solution for us.
What I liked about Toast was how easy the integration was for our management team and staff. I would highly recommend.
Toast is a very easy and user friendly way to order food for our office. I like how straightforward the steps are on the app to order.

Pros

They are helpful, patient, and easy to talk to. Setting up a new establishment has so many challenges, and having a great support team for your POS is VITAL to your success.
Ease of use and customer support that is superior in this field. We have had other POS systems and this one works like it was promised.
Outstanding, intuitive and Easy to use. Having come from a retail background , this POS is so easy.

Cons

I've been trying to set up online ordering for weeks now. It's been counting a lot of problems because of the basic lack of customer support.
The worst was the display screen and the use of it on the line.
Toast's NEW online ordering has a complicated drop down menu that causes guests to struggle.

Cons

My only issue is that there is no tools or resources for the host stand.
The first few iterations lacked functionality which then delayed our implementation a few months.
When I got back to where there was internet service, the payments would "push" through. It was one less thing I had to worry about.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features74
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Clock In/Out
  • Commission Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Reports
  • Data Import/Export
  • Delivery Estimate
  • Delivery Management
  • Delivery Tracking
  • Discount Management
  • Dynamic Pricing
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Restaurants
  • For iPad Devices
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Kitchen/Menu Management
  • Labor Cost Reporting
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Booking
  • Mobile Payments
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Entry
  • Order Management
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • POS Integration
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • QR Codes
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recipe Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SMS Messaging
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Separate Checks
  • Split Checks
  • Status Tracking
  • Stock Management
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Transaction History
  • Wait List Management
  • Website Personalization
  • eCommerce Management
  • Total features96
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Clock In/Out
  • Commission Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Reports
  • Data Import/Export
  • Delivery Estimate
  • Delivery Management
  • Delivery Tracking
  • Discount Management
  • Dynamic Pricing
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Restaurants
  • For iPad Devices
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Kitchen/Menu Management
  • Labor Cost Reporting
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Booking
  • Mobile Payments
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Entry
  • Order Management
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • POS Integration
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • QR Codes
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recipe Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SMS Messaging
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Separate Checks
  • Split Checks
  • Status Tracking
  • Stock Management
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Transaction History
  • Wait List Management
  • Website Personalization
  • eCommerce Management

Integrations

  • Total integrations59
  • 7shifts
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations8
  • 7shifts
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier

User reviews that mention these apps

MG
AvatarImg

Maria G.

Food & Beverages, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Toast POS logo

Toast POS

Stay off Toast

Reviewed 10 months ago

Lost money

Pros

POS system extremely expensive systems

Cons

Customer service is the worst ever! So dissatisfied with this service

SL
AvatarImg

Shannen L.

Restaurants, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Toast POS logo

Toast POS

Customer service is terrible!

Reviewed 2 years ago
Pros

This is the hardest to use POS and more than that the customer service is the worst!

Cons

Customer service is the worst. POS is clunky

CS
AvatarImg

Charles S.

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Great for food industry

Reviewed 4 years ago
Pros

Love that this POS is tailored for the food industry. All of the features are spot-on for what we need.

Cons

Toast POS isn't directly useable with our accounting software.

DR
AvatarImg

Diane R.

Restaurants, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Toast POS logo

Toast POS

One of the better POS systems

Reviewed 4 years ago

Overall the Toast program is on the best that I have used. I would recommend it. Not a big fan of the tech side due to lengthy wait times for repairs.

Pros

It is very easy to use the POS and train employees on. I love the ipad functionality of it. There is training online for the POS.

Cons

It has many features that I need to learn more about. We have one system down and it has been 2 weeks now due to waiting on the tech team.

DB
AvatarImg

Daniel B.

Food & Beverages, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Toast POS logo

Toast POS

steer clear

Reviewed a year ago

Steer clear of this company. I have 18 units using Toast and I am having to go through the painful process of switching to a new POS system because their service and support is non existent. Their staff is to inept too even onboard new locations.

Pros

The same as all other POS systems, nothing special

Cons

Service and support is non-existent and staff is inept

CJ
AvatarImg

Chet J.

Restaurants, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Toast POS logo

Toast POS

Whoever made this has never worked in a restaurant before.

Reviewed 5 years ago

Do not ever, ever, ever buy Toast POS

Pros

No pros were added to this review

Cons

It takes 18 steps to do anything. On a busy Saturday night, spending a lot of time at the computer is the last thing you should be doing. Good luck getting anything done quick on this pos. Closing your drawer at the end of the night is a miserable experience as well. The sales reps make it look easy because that's what they're paid to do. Don't be fooled.

WK
AvatarImg

Wendy K.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Essential

Reviewed 2 months ago

The best pos out there for all restaurants.

Pros

Toast offers all the tools we need as a business. We initially adopted to get away from our legacy system that did not offer affordable POS option with cloud-based services at the time. Toast makes it easy for me to manage all three of my locations.

Cons

There are a few glitches in the system that could be fixed faster. They generally do update and fix quickly but some things take away as they gather user feedback. Also, it would be nice to enterprise our menu management for multi-locations.

PG
AvatarImg

Pamela G.

Restaurants, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Gft

Reviewed 17 days ago

I have had a wonderful experience with the system and with the staff in all departments

Pros

The ease of use of the POS, the reports, payroll

Cons

There was nothing really I didn’t like I guess if I had to choose it would be the ability to contact the tax area of toast

PS
AvatarImg

Patrick S.

Food & Beverages, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Best investment we made so far.

Reviewed 2 months ago

Love this POS System. Would highly recommend it to others.

Pros

It is an all in one POS System with many great features. I was skeptical at first and hesitant on investing in this product. Customer service explained it to me very thoroughly and I was sold on all the features. So very glad I went with this choice. They listen to the customers and accommodate our needs on additional features and so forth.

Cons

I haven't found any yet. Once I figured out how to navigate the system it was very easy. I was over thinking at first.

AR
AvatarImg

Verified reviewer

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

One of the most intuitive POS systems I have encountered

Reviewed 4 years ago

When I began using Toast there was fear of a learning curve however I immediately adapted to it as it seemingly was designed by the professionals in the industry who use it. Everything is where it needs to be and it is incredibly easy to train new employees on the system even without previous experience working with a POS system.

Pros

Very intuitive user interface Incredibly easy to pick up and go with previous POS system knowledge Very responsive clicks Great organization tools for menu options Split check function is much easier to use than other systems Credit card transaction time is very fast

Cons

Training entire staff over to a new POS Other than the cost of training and time for adaptation there is no reason this POS should not be ranked alongside the industry standards like Aloha and Micros

Vendor response

Hi there, Jasmine from Toast here. It¿s great to hear that Toast is helping your restaurant become more efficient and that it is easy to use and integrate into your restaurant. We are glad some of our features, like the split check function and quick credit card transaction, are helping your operations. We're excited to continue to help you to thrive!

RS
AvatarImg

Rebecca S.

Consumer Goods, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Toast POS logo

Toast POS

Easy to use software for restaurants

Reviewed 2 months ago

Wonderful experience using TOAST pos system for online orders in NYC

Pros

Minimal fees, allows customers to reach you and order from you directly

Cons

Some fees but minimal. Not many cons, occasional issues but great customer service

HD
AvatarImg

Heather D.

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Toast POS logo

Toast POS

Toast Review

Reviewed 2 months ago

Overall Toast is very important to our business as it tracks every dollar coming in and how it was brought in.

Pros

Several aspects of the program we use everyday, from POS to labor tracking

Cons

Not the easiest to use. I don't like the way reports and options are displayed.

JM
AvatarImg

Jennifer M.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Toast POS logo

Toast POS

Very reliable and user friendly

Reviewed 4 years ago

Overall it was one of the best POSS systems I used.

Pros

Easy to teach and edit POS that is specific to the restaurant industry.

Cons

I would have liked to seen it have an employee schedule system integrated into the POS. Not just a simple time clock.

Vendor response

Hi Jennifer- Jasmine from Toast here. I'm happy to hear you find our POS system reliable and user friendly! We do have integrated employee scheduling partners. For more information on our existing labor scheduling partners, visit pos.toasttab.com/integrations or reach out to your Restaurant Success Manager/Toast Support.

AvatarImg
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Tiara H.

Restaurants, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Toast POS logo

Toast POS

Easy Portability

Reviewed 3 years ago

It frees up bottleneck at traditional computer terminals

Pros

Toast is an easy to use platform that allows you to streamline POS transactions through the use of handheld POS. The handheld POS can perform cashier functions, ordering, statistical tracking (total sales, tips, % of sales by category, etc.), and its' portability offers freedom on the go. Being a Server, I am able to take orders tableside and perform payment functions from almost anywhere.

Cons

It's cloud based so make sure you have a strong internet provider. Spotty internet connection can stall the entire system.

Vendor response

Hi Tiara, Mora from Toast here. We're happy to hear that ToastGo has streamlined your responsibilities as a server. Toast's "Offline Mode" does allow you to continue placing orders, printing tickets and receipts, and taking credit card payments until the internet connection is reestablished and you are back online. Please refer to this Knowledge Base article for Offline Mode FAQs: https://central.toasttab.com/s/article/Offline-Mode-Overview-1492794307880

TM
AvatarImg

Tom M.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Great Pos System

Reviewed 4 years ago
Pros

Easy to use it is one of the easier pos systems to lean

Cons

Nothing specific toast does a great job with taking the advice of there customers

SL
AvatarImg

Scott L.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Toast POS logo

Toast POS

Pretty Darn Great!

Reviewed 2 months ago
Pros

Intuitive and ease of editing/customizing/etc. of buttons from the POS or a computer.

Cons

Your sales reports need not have a fixed header (stays put while you scroll up/down) that dominates/50% of the screen...when all you need is the data to which the header pertains!

NW
AvatarImg

Nathan W.

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Toast is helping us grow!

Reviewed 2 months ago

Love it. Nothings perfect but Toast has improved our business and most importantly given us reports to see how customers spend there money in our business.

Pros

Super in depth pos system with a lot of features that make sense for restaurants.

Cons

Support is a little hard to follow or figure out who we need to talk to. Wish more features were built in and not adding. Little expensive.

EH
AvatarImg

Elizabeth H.

Hospitality, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Toast POS logo

Toast POS

Great for Remote Access

Reviewed 3 years ago
Pros

Toast POS is the best cloud based tablet POS out there. Their reporting is easy to use, and accessible anywhere this is an internet connection. Everything is laid out intuitively and on the front end, the staff find it very easy to use.

Cons

We wish their support team were more responsive. Several times we have reached out with a question and haven't received an answer.

Vendor response

Hi Elizabeth, Jasmine from Toast here. We love that you love being able to access your restaurant's real-time data from anywhere!

JB
AvatarImg

Justin B.

Hospitality, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Toast POS logo

Toast POS

Very easy to use, user friendly point of sale.

Reviewed 4 years ago

Toast is a great innovative operating system. If they worked on improving transaction times, the overall grade would improve to 5 stars.

Pros

Ease of use. The operating system is easy to learn, takes an average crew member of mine an hour to learn the whole system.

Cons

It’s internet based so the transaction times for guests are slower than other POS we have had.

Vendor response

Justin - Thanks so much for your honest review. It's great to hear Toast makes staff training easier and more efficient.

KT
AvatarImg

Kathi T.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Toast is an excellent POS system

Reviewed 2 months ago

They are constantly striving to improve and be best in class and as a POS system they are the best we have ever used......and we have used 3 before this one

Pros

It is a very user-friendly POS system on the front and back end. Being cloud-based makes changing things on the fly extremely helpful.

Cons

Inability to custom brand online ordering options, and inability to print menus from the POS menu database

CC
AvatarImg

Christie C.

Entertainment, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Toast POS logo

Toast POS

Simple and Straightforward

Reviewed 3 years ago

Toast is just a great POS system. Easy to use and easy to learn.

Pros

Toast is simple and easy to use but packed with a lot of valuable features. I like to be able to generate sales reports.

Cons

Not a lot to complain about. Occasionally lags but overall my experience with it has been excellent.

NS
AvatarImg

Nick S.

Restaurants, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Toast POS logo

Toast POS

Overall Best POS for Restaurants

Reviewed 6 years ago

I would suggest this POS over any other I've worked with (Micros and Aloha).

Pros

Toast is an easy to use POS system. Managers and servers are easily trained on all functions. Reporting is detailed and was

Cons

Some flawed features that they need to get fixed. Inventory needs more checks and balances to make it more efficient.

JM
AvatarImg

Josef M.

Restaurants, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Toast POS logo

Toast POS

A positive POS experience

Reviewed 5 years ago

This is one of the best POS systems I have had the opportunity to work with.

Pros

Easy to use system with an intuitive setup. They are also willing to develop features which are not currently supported

Cons

This is a fairly new platform; as such some features are still under development. Mostly reports are not as easy as they could be to breakdown, but they are getting easier.

MB
AvatarImg

Matthew B.

Restaurants, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Toast POS logo

Toast POS

Toast

Reviewed 3 years ago

Overall it has been a great experience and a seamless transition from our previous POS system.

Pros

Very easy to navigate and super easy to customize from the POS device itself, don't have to make trips to the office. It is very in depth with its customizations and sub menus. Also love how I can access the back end information remotely from any device.

Cons

There hasn't been many issues with the software itself, just sometimes with the hardware. The printers they provided we have had to replace and sometimes their servers do go offline.

Vendor response

Hi Matthew, Mora from Toast here. We're thrilled to hear that your transition to Toast has been seamless and valuable for your restaurant. Thanks for the review!

AR
AvatarImg

Verified reviewer

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Toast POS logo

Toast POS

Toast POS review

Reviewed 4 years ago

Great young team of professionals

Pros

Love that it is built on the android platform and technically you can use your android phone to run the system.

Cons

Since it is cloud based, if your Internet goes down your POS will still run but in "offline mode"

Vendor response

It is great that you are taking advantage of the Android platform! We like to think of our Offline Mode capabilities as a pro. As you know, your internet connection may go out from time to time, but it does not hinder the ordering process thanks to the local area network connection provided by the router. Offline Mode allows you to continue to place orders, print tickets, and receipts, and take credit card payments until the connection is reestablished and you are back online.

TW
AvatarImg

Teddy W.

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rezku POS logo

Rezku POS

Redneck Smoke

Reviewed 4 years ago

We were really hard on the staff for Rezku at first because we had been using a system that had been over sold and would not meet our needs. They responded with patients and worked with us until we were comfortable with the system.

Pros

ease of use and customer support that is superior in this field. We have had other POS systems and this one works like it was promised

Cons

not much that I can think of. I would like lager screens on POS but that is personal preference

Vendor response

Teddy Your input has helped us make Rezku a powerful POS. We have really enjoyed working with you. Please feel free to contact us anytime with your ideas and insight. Cheers! The Rezku Team

PC
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Paul C.

Restaurants, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rezku POS

Best POS at any price... But it's cheap

Reviewed 6 years ago

The point of sale done right. Very easy to use. Great people to work with. Tech support answers on the first ring.

Pros

Rezku POS is so simple to use. I looked at reveal and touch bistro, Rezku was the winner. They lowered our credit card processing rates.

Cons

New company. Not every feature yet but it seems like they are adding more stuff all the time.

Vendor response

Thank you for your very kind words. We are in the business of helping restaurants. We see our job is to serve you by providing great service and a great product. Please continue to give us feedback. We want to exceed your expectations with price, functionality and service. We have added about two dozen new features in the last release. Please tell us if you need something specific. Cheers! The Rezku Team

TL
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Tracey L.

Restaurants, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rezku POS

Best POS Ever!

Reviewed 4 years ago

With Rezku, I am able to track inventory and ingredients with ease. When I run out of an item, the item will "gray" out and let everyone know we are out of that item. I am also able to "archive" an item to where it does not even show up on the screen. I track employee hours and tips which make payroll a lot easier. I love the new "today's specials", "86'd Items" and "manager notes" features.

Pros

We are a very small business and have tried several POS systems (Square, Shopkeep, and 2 others). When looking for a new, more user-friendly POS, I came across Rezku. I watched a video with the CEO, explaining the POS and stated "Give us a call and if someone (a real person) does not answer your call, then do not get our service." Now that is how to do business! Rezku's customer service is top notch....

Cons

One of my favorite features was the "off line" option. We use a tablet strictly for deliveries and loved the ability of being able to accept credit cards while off line. When I got back to where there was internet service, the payments would "push" through. It was one less thing I had to worry about. Now I have to start out the day making sure I put our delivery table in "off line" mode and then I have to remember to turn it off several minutes before I close the drawer.

Vendor response

Lurie, Everyday the Rezku team works hard. We have high standards for ourselves. I have to say that reviews like this and working with people like you make it all so rewarding. Our goal has always been to help restaurants like yours. In today's POS marketplace there are so many gimmicks and tricks. We have always felt that we must earn your business everyday. I am pleased to see that we are delivering on our promises. I feel that if everyone had the opportunity to meet our staff and see our product first hand then every restaurant would have Rezku. Have a wonderful day. The Rezku Team

DS
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Dan S.

Restaurants, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Rezku POS

Customer support is absolutely top notch!

Reviewed 4 years ago

While I have not dived in head first into the reports section yet (we just opened up this week), it looks very robust. Again, I cannot emphasize enough how great their tech support team is. Kudos to the team!

Pros

The platform is very user friendly and very easy to navigate. We just opened up a 200-seat brewpub, bar, & restaurant. Anytime I have had any issues or questions, the tech support team is absolutely phenomenal. They are helpful, patient, and easy to talk to. Setting up a new establishment has so many challenges, and having a great support team for your POS is VITAL to your success. We are very satisfied with Rezku POS.

Cons

My only issue is that there is no tools or resources for the host stand. That is a separate app. While I should have asked that question before we purchased the Rezku POS, I did just assume something like that would be included.

Vendor response

Dan Thank you so much for your business. We are continuing to making improve Rezku. We are committed to making Rezku the best POS on the market. We have added over 100 features in the past year and expect to keep that pace over the next year. Cheers! The Rezku Team

LD
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LUIGI D.

Food & Beverages, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rezku POS

I had a old pos for 15 years so I tried something new so I wanted it on iPad. So I look at all of.

Reviewed 5 years ago
Pros

There customer service is number one.everytime I call I feel like they really care because I had restaurant manager and there customer service just too bad. I look at touch bistro epos now and lava I choosed rezku pos because how they treat me back to costumer service

Cons

No cons were added to this review

Vendor response

Luigi, it has been a pleasure working with you. Your vast experience in the restaurant business is truly impressive. We look forward to growing with you.

RW
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Robert W.

Food & Beverages, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rezku POS

Working with this company has been a great experience. Great Product

Reviewed 5 years ago

We are a Culinary School training students for the food and beverage industry. This makes the instructors lesson easy and allows students to learn on a real POS system in our on campus Student run restaurant. Running the reports are easy and easy to understand. The schools accounting department loves the Admin side of the software very easy to use and reconcile. The software was very easy to setup and program. There were no issues except for setting the IP address on the card reader you need to be fast. But that is a hardware issue not a software.

Pros

The software is just what we are looking for in a training environment. There are new students using the POS everyday. From the software to the back office reports this has been a great addition to Arizona Culinary Institute. I have not dealt with a better technical support, Very patient.

Cons

No cons were added to this review

Vendor response

Robert, Thank you for giving us a shot and letting us prove that we are a different type of POS company. I know the decision making process was long and difficult for you. We will be there every step of the way for you. I know Brian really enjoyed working with your team helping you get set up. We are proud to be a part of your school and if we can do anything to help your student better understand the hospitality industry please don't hesitate to ask. Cheers!

SE
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Skip E.

Restaurants, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rezku POS

I evaluated 6 POS platforms and Rezku ticked off all the major boxes of functionality we sought.

Reviewed 5 years ago

It allows a restaurant of our size to operate efficiently without difficulty for the end user as well as the management team.

Pros

I like that the Rezku team is proactive and works to ensure that updates are added and proven when given input about better features needed. Their support staff is top of the line and they make sure that all issues are promptly solved or given a workable alternative. The costs involved should not be overlooked, as they are extremely competitive compared to other POS platforms.

Cons

The customization of reports isn't as robust as some of the other systems, but it's certainly not crippling to effectively monitor the key metrics in day to day operations. With their focus on exceptional customer service and development, I can trust that they will incorporate more features as their customer base becomes more diverse.

Vendor response

Thank you for the positive review. We are working to make Rezku POS the best in the industry. You will see continuous improvements / updates to the system at no charge to you.

SS
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Shannon S.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
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Rezku POS

Absolutely Wonderful

Reviewed 5 years ago
Pros

Rezku offers a robust offline mode that allows my business to stay connected to our orders and our customers at all times. Our restaurant operates in an area with very little and unreliable internet service connection, and our other cloud-based POS system completely FAILED us in the past. Implementation was easy, and the customer service and tech staff have been easy to work with every step of the way.

Cons

No cons were added to this review

Vendor response

Shannon, It has been a pleasure working with you and your team. I know your location on a pier has some unique challenges concerning internet connectivity. We believe that our offline mode is the very best in the industry. Our offline has been the game changer for you. Now you can continue to take order and run your business even when the internet goes out (which happens often for you). The headaches that your old POS system gave you have disappeared. Thank you once again for your kind words. It is restaurant owners like you that make what we do so rewarding.