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INCITE Pricing, Features, Reviews and Alternatives

INCITE product overview

What is INCITE ?

INCITE is a mobile-first training and communications platform for field employees. INCITE offers immediate access to information and skills used to increase revenue, improve productivity and help create impactful engagements with customers and provides your field managers granular dashboards and reporting to drive engagement.

Key benefits of using INCITE

The mobile-first platform for frontline workers in retail, restaurants, hospitality and more. We work with organizations with a few hundred learners to tens of thousands.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
FAQs/Forum
Phone Support

Training options

In Person
Live Online
Webinars
Documentation
Videos

INCITE pricing information

Value for money

4.8

/5

11

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

INCITE features

Functionality

4.7

/5

11
Total Features64 5 categories

Most valued features by users

Third Party Integrations
API
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Activity Tracking
Compliance Management
Course Tracking

Functionality contenders

INCITE users reviews

Overall rating

4.9

/5

11

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.45/10
Rating distribution

5

4

3

2

1

10

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great overall learning software

Reviewed 6 months ago

Incite has allowed us to elevate our training and development programs for our remote teams. Given that we don't have a big L&D team, Incite makes it easy to create content ourselves and to empower different departments to do so as well. Their support team is very responsive and takes the necessary time to look into and resolve our issues. They have done a very good job of adapting to our internal IT structure and finding ways to customize the integration for us. It's overall a great learning system.

Pros

It's incredibly easy and simple to create content for Incite. We can create and upload timely content in minutes, or create more elaborate multimedia trainings, in our 2 main languages (English & French). It's also a tool that keeps evolving with us. They are constantly coming out with new useful features (ex. mobile app & most recently Zoom integration).

Cons

While this is presented as a communication tool, it's really only one-way communication from the system to the users. There is a survey function, which is good but limited to multiple choice answers. We would love to eventually see more functionality around how we can collect feedback or input from our users directly through the platform.

Vendor response

Thank you Marie-Laurence for taking the time to submit your review.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

INCITE gives insight into training

Reviewed 2 months ago

Our overall experience with INCITE has been excellent! The support team is amazing and is there to help every step of the way. As new features are added to the INCITE platform, the support team always reaches out to introduce us to the new features so we can begin using them right away.

Pros

INCITE has given us visibility to our training programs right down to the associate level. We can now track compliance across the organization and monitor progress and success.

Cons

We currently do not use the automated feature to feed our employee file from our HR system, but INCITE does support it.

Vendor response

Fred thank you for taking the time to review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Provide the Incite your team needs to succeed

Reviewed 7 months ago

Incite started as a Loss Prevention / Security training initiative many years ago but morphed into something that only the visionaries could have imagined. Product release information, technology changes, important company news all followed once managers got comfortable with content creation. This is not Facebook, Pinterest, Insta or Tic-Tok but still Social. Controlled and curated, the information provided will allow your team to succeed all while making sure compliance standards are met and information is provided to those who need it. Suggestion: Appoint someone who can oversee the program as a dedicated resource really helps the system succeed and be adopted.

Pros

The ability to entice team members to learn and explore your message without the need to force them is key to adopting any learning system. Incite enables all levels of the organization to hear and see the common or custom messaging so critically important in a post COVID world. Easy access, quick lessons and the ability to pick up where you left off makes learning easy and fun. Incite does this plus keeps track of progress for compliance and tracking purposes. Competition across areas also makes this fun.

Cons

Creating content is the hardest part of any program. The Incite team helps you get started in content creation and posting process. Once rolling, enable many areas of the business to create content and post (with review and approval) videos, info graphs or other information to keep the content relevant, timely and on-brand. Removal of old content to keep the footprint & cost small may be the hardest task.

Vendor response

Thanks Bill for taking the time to post a review.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Software for Training and Communication

Reviewed 7 months ago
Pros

The software was a great one stop shop for all of our training needs. It is very easy to use and the teams loved it. It was not only great for distributing information to every associate in the organization, but we were able to asses their comprehension of the material as well. The software was easy to implement and was compatible with our systems. The team at MMP always went above and beyond to help us solve any issues that we encountered.

Cons

We did not have any difficulties utilizing the software.

Vendor response

Thank you Janet for taking the time to review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great Product for our Company

Reviewed 4 months ago

I have enjoyed working with the staff at INCITE. The creators are available to discuss changes, updates and overall want us to be successful in launching our learning programs. They have been very easy to work with and offer great feedback on how to enhance the learning experience through INCITE.

Pros

The ability to build courses, change them, and have test users before we launch them is great for us to be able to develop what we need to in a professional manner. I like the ability to create Knowledge checks, tests and quizzes with ease. Building the courses and adding click to learns for specific learning is also a plus.

Cons

The only suggestion for what I would want more from this software would be the ability to make quizzes multifaceted with options such as combining the different types of quiz options they offer to make more well rounded quizzes.

Vendor response

Thank you Shalie for taking time to write a review.

INCITE FAQs and common questions

INCITE has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


INCITE has the following typical customers:
Large Enterprises, Mid Size Business


INCITE supports the following languages:
Chinese (Simplified), English, French, Italian, Japanese, Portuguese, Russian, Spanish


INCITE supports the following devices:
Android, iPhone, iPad


Yes, INCITE has an API available for use.


INCITE integrates with the following applications:
Okta


INCITE offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

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