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BeyondTrust Remote Support vs Chrome Remote Desktop Comparison (2026)

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Good recommendations?

BeyondTrust Remote Support

Chrome Remote Desktop

Overview

BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.

Chrome Remote Desktop is a remote support and access solution that utilizes Google's secure infrastructure to connect to any remote device such as phone, computer, or tablet.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

1995

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

1.3K

538

116

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

4.5

107

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“It is needed to create a new remote connection to use the funtionality to copy and paste from the source or the destination.”

Sebastián Q.

Cybersecurity Manager SR

“I like most that it is web-based VPN portal that is more than just a VPN client - but also supports applets for applications”

Vince L.

Director Application Development

“The admin and initial configuration can be a little confusing but once it's up, it's more or less set it and forget it.”

David N.

IT Operations Manager

Pros

“It helps me to be able to log in to the work computer to pull reports, troubleshoot and train those struggling with something in the office.”

Michelle D.

Admin, Marketing, Webmaster, Bookkeeper, Other

“The user interface is very simple, and the learning curve is almost nonexistent, making it accessible even for beginners.”

Brooks L.

Education and Learning Administrator

“Chrome Remote Desktop is an amazing application designed by Google that allows users to access another device that is connected to the internet. ”

Parker W.

Teacher

Cons

“Sometimes when the remote connections are delays or have networking problems the ability to copy and paste is interrumped.”

Sebastián Q.

Cybersecurity Manager SR

“When trying to assist MAC users we always had issues connecting due to some security error that would not let us screen share.”

Terris B.

Web Support

“Expanded Security WeaknessesRemote access is a blade that cuts both ways with regards to framework security. Despite the fact that it accompanies information encryption, access controls, and action logging, it ends up presenting extra weaknesses that could be utilized as assault focuses.”

Subba R.

Manager Operations

Cons

“I use a lot of CRM tools like different motive, DAT, and realtime monitoring sites for my work and it crashes quiet a bit too often for my liking which is an inconvenience”