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BeyondTrust Remote Support vs AnyDesk Comparison (2026)

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Good recommendations?

BeyondTrust Remote Support

AnyDesk

Overview

BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

1995

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

22.9

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

1.3K

538

116

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

4.6

1.8K

1.2K

455

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

Pros

“It is needed to create a new remote connection to use the funtionality to copy and paste from the source or the destination.”

Sebastián Q.

Cybersecurity Manager SR

“I like most that it is web-based VPN portal that is more than just a VPN client - but also supports applets for applications”

Vince L.

Director Application Development

“The admin and initial configuration can be a little confusing but once it's up, it's more or less set it and forget it.”

David N.

IT Operations Manager

Pros

“Seamless and uninterrupted screen sharing along with remote control capabilities, even when operating on lower bandwidth or slower internet connections.”

Ahammad M.

RESERVATION STAFF

“The high frame rates provide a seamless, near-zero latency experience that feels as fluid as working directly on the machine.”

Marquita V.

SALE MANAGER

“For longer remote sessions, the experience can depend quite a bit on the network connection, particularly when working with a screen that requires frequent interaction.”

Rashad G.

Geomechanicist

Cons

“Sometimes when the remote connections are delays or have networking problems the ability to copy and paste is interrumped.”

Sebastián Q.

Cybersecurity Manager SR

“When trying to assist MAC users we always had issues connecting due to some security error that would not let us screen share.”

Terris B.

Web Support

“Expanded Security WeaknessesRemote access is a blade that cuts both ways with regards to framework security. Despite the fact that it accompanies information encryption, access controls, and action logging, it ends up presenting extra weaknesses that could be utilized as assault focuses.”

Subba R.

Manager Operations

Cons

“It's an amazing software but maybe a few issues is that sometimes I found it lagging a bit, could be my WiFi of course but it happens that I have to close and re open the program to let it work properly.”

Chiara L.

Law

“I have been using the anydesk paid services for last two years and this time i could not make the payment due to errros in their payment processing page.”

Shivaputra C.

CTO

“The security prompts can be confusing for people who aren’t used to remote‑access tools, and occasionally the app asks for permissions in a way that feels repetitive or annoying.”