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Delivery Trust

4.8
(66)

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Email Encryption Platform

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(1)

Delivery Trust Pricing, Features, Reviews and Alternatives

Delivery Trust product overview

What is Delivery Trust?

Delivery Trust is a user-friendly secure email solution to protect critical information. Delivery Trust enables two-way secured communication without recipients of your secured messages having to download, purchase or register for services.

Key benefits of using Delivery Trust

- Complete Control
- User Friendly
- Regulatory Compliance
- Simple Integration
- Flexible Security
- Renowned Support

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
Documentation
Live Online
Videos

Delivery Trust pricing information

Value for money

4.8

/5

66

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Delivery Trust features

Functionality

4.8

/5

66

Total features

7

13 categories

Most valued features by users

Reporting & Statistics
Reporting/Analytics
Archiving & Retention
Data Recovery
Email Monitoring
Search/Filter
Signature Management

Functionality contenders

Delivery Trust users reviews

Overall Rating

4.8

/5

66

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.77/10
Rating distribution

5

4

3

2

1

59

5

1

0

1

Pros
The servicing you receive from Delivery trust is also amazing. They respond quickly and never keep you waiting and they are extremely nice and friendly to work with.
Very happy with this transition to Delivery Trust. I worked with rep and he was fabulous and answered all my questions.
When we have had questions or issues, their tech support team is immediately responsive and a pleasure to work with. We're definitely satisfied customers.
Cons
Bad taste in my mouth because of unavailable support to address and solve problems.
When email needs to go out and there is a problem pointing back to this product and support isnt available to help you get to the next step, you are working with the wrong vendor.
To send an occasional email it works most of the time. But, Whenever I really need it to work it fails.

Overall rating contenders

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Nora L.

Verified reviewer

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Trust

Reviewed 4 years ago

We own a NEMT company and send out many emails with sensitive information. We trust Identillect to stay HIPAA compliant. They are affordable and their Tech people are so quick to help us when I have a question or I’m having a “user error” occurrence.

Pros

What I liked the most is that it is easy to use.

Cons

I honestly don't have anything that I like the least. I'm very happy.

RH
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Rick H.

Insurance, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple and Secure

Reviewed 4 years ago

Over the years I've had a few minor issues, but nothing serious. The thing I like the most about Identillect is their customer support! This is a company that actually responds to your customer service issues quickly and in-person. CSR has personally helped me several times with issues over the years. It's refreshing in today's world to speak with the same person more than once when you call for help. It's especially great when that person actually knows what they're doing and helps to resolve your issue.

Pros

Relatively inexpensive and easy to use software. Identillect's Gmail plugin makes it very functional and user friendly to send encrypted emails and (Even more important): It's simple for the email recipient to open! Therefore your email reaches it's destination securely and actually gets read.

Cons

There really are no "Cons". I know Identillect is always working on improvements and it has gotten much better over the years. Generally speaking, every improvement I hope to see involves further simplification of integration with G-Suite for business and/or Chrome. Keep up the good work!

CW
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Chuck W.

Insurance, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Poor customer service

Reviewed 4 years ago

bad taste in my mouth because of unavailable support to address and solve problems. When email needs to go out and there is a problem pointing back to this product and support isnt available to help you get to the next step, you are working with the wrong vendor. I would not recommend this company

Pros

ok when it works. I have had periodic problems with the product. Support isnt availble when you need it.

Cons

support not available in a timely manner to take care of the problem. will call you back tomorrow, cant talk with a support person live; when the product isnt working it needs to be fixed so work can be completed.

RS
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Renae S.

Accounting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I highly recommend Delivery Trust

Reviewed 4 months ago

I am very pleased with the software and appreciate the attentive customer service.

Pros

Delivery Trust is user friendly, cost effective, and provides excellent customer. It has helped streamline our daily workflow.

Cons

Emails tend to end up in recipients junk mail or they won't open without being told to do so because of the way it is labeled in their inbox.

JB
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Justin B.

Insurance, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great encryption option

Reviewed 7 months ago
Pros

Indentillect is the easiest option we've found for our employees to to utilize on a daily basis. The ease with which we can send and receive encrypted data makes it worth while and the cost can't be beat.

Cons

I wouldn't say we dislike anything, but it does not have the email security integration that others offer at a higher price point if that is something you are looking for.

Delivery Trust FAQs and common questions

Q. What type of pricing plans does Delivery Trust offer?

Delivery Trust has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Delivery Trust?

Delivery Trust has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Delivery Trust support?

Delivery Trust supports the following languages:
English, Spanish


Q. Does Delivery Trust offer an API?

No, Delivery Trust does not have an API available.


Q. What level of support does Delivery Trust offer?

Delivery Trust offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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