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Zoho Mail Pricing, Features, Reviews and Alternatives
Zoho Mail FAQs
Zoho Mail has the following pricing plans:
Starting from: $1.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Zoho Mail?
Zoho Mail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Zoho Mail support?
Zoho Mail supports the following languages:
Irish, Russian, Swedish, Thai, Korean, French, Polish, Japanese, Chinese (Simplified), Ukrainian, Czech, Hungarian, German, Danish, Spanish, Turkish, Arabic, Italian, Portuguese, English, Chinese (Traditional), Dutch, Indonesian
Q. Does Zoho Mail support mobile devices?
Zoho Mail supports the following devices:
Android, iPad, iPhone
Q. Does Zoho Mail offer an API?
Yes, Zoho Mail has an API available for use.
Q. What other apps does Zoho Mail integrate with?
Zoho Mail integrates with the following applications:
Zoho CRM, Zapier, Zoho Projects, Zoho Cliq, Zoho Creator, Asana, HubSpot CRM
Q. What level of support does Zoho Mail offer?
Zoho Mail offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base
Zoho Mail product overview
Key benefits of using Zoho Mail
Our servers are housed in the most secure data centers. We use the 256 bit SSL encryption, state of the art infrastructure and software security to ensure the safety of your data.
No Distracting Ads
Zoho Mail values your privacy and experience using our service. We do not display ads - not even in the free version.
Part of Zoho
Zoho Mail is part of the Zoho family of products. Zoho has a comprehensive portfolio of 25+ applications contextually integrated, enabling you to work smarter.
Huge Savings
With Zoho Mail, you get top-class email hosting starting at just $2 /User /Month. You need not pay an arm-and-a-leg to manage Business Email hosting.
Access Anywhere and Anytime
Access and manage your business email anywhere and anytime with data stored on the cloud. All you need is a browser and an internet connection. It's that simple! Learn More
Typical customers
Platforms supported
Support options
Training options
Not sure about Zoho Mail? Compare it with a popular alternative
Starting from
1
/user
Per month
Starting from
29
/user
Per month
Zoho Mail pricing information
Value for money
4.6
/5
1K
Starting from
1
/user
Per month
Pricing options
Value for money contenders
Zoho Mail features
Functionality
4.4
/5
1K
Total features
16
3 categories
Most valued features by users
Functionality contenders
Zoho Mail users reviews
Overall Rating
4.5
/5
1K
Positive reviews
91
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.73/10
631
290
69
9
8
Nadish H.
Syazwani I.
ADiti S.
Overall rating contenders
Torre C.
Owner
Information Technology and Services, 1-10 employees
Review source
Transcript
Torre C.: My name's Torre. I'm the owner of a web agency, and I give Zoho Mail four out of five stars....
Anthony R.
Marketing Manager
Sports, 1-10 employees
Review source
Transcript
Anthony R.: Hi. I'm Anthony. I'm a digital marketing manager. I give Zoho Mail five stars. And for more...
Nathan L.
E-Learning, self-employed
Used daily for 2+ years
Review source
Share this review:
It's been great! After it is set up it's a powerful software that helps fuel my business as it grows.
Zoho Free Mail is a great free software that has fantastic capabilities. The ability to add up to five users for free and different groups such as support, info, no-reply, etc. are powerful for freemium software.
It's hard to set up if you don't know what you're doing. It requires adding and editing entries to you DNS host server for your domain hosting. If you don't know what that is, you might want to consider another solution.
Felix J.
Accounting, self-employed
Used daily for 2+ years
Review source
Share this review:
Zoho Mail was a very solid experience during the time I used it for over 5 years. It was mostly stable with no major issues whatsoever. The setup was straightforward and I didn't have to switch into the "admin" role during day to day very often. It was quite set-it-and-forget-it for basic email duties. However, as time went on, their email solution and other included goodies felt more and more limited. With everyone using the big names of Gsuite and O365, still being stuck on Zoho's unheard of platform seemed more work than it was worth. It's a great (free under 5 users) product if you're not looking to do anything fancy, and only care about basic functionality.
Zoho Mail worked well as a provider for my email on my custom domain. It has all of the features you would need out of a typical email provider, like Gmail or Outlook. It was simple to set up, just by adding an MX record into my DNS which took until 5 minutes. The UI is simple but powerful, and their advanced search tools helped me find emails from long ago that I wouldn't be able to find otherwise....
Zoho is the underdog in the category of SaaS business suites, competing against GSuite and O365. While the product is fully featured and includes plenty of powerful tools, what it lacks is widespread support and integration, which ultimately made me move to O365, after using Zoho for 5 years. Their propriety storage and document solution are basically unheard of compared to Office Online (with OneDrive)...
Yasith P.
Computer Software, 11-50 employees
Used daily for 1-2 years
Review source
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Zoho is definitely okay to use to start with for companies and also if you use emails lightly. But you will feel the difference if you move on to a pro software like Google Workspace. The overall experience needs to be improved in Zoho.
The cost was the main thing I liked about Zoho mail. It was just a dollar per user with limited storage. For startups getting started it is always good to keep the cost low. So zoho did work for us in the first two years. Basically does the work.
The overall user experience is not that great. It looks outdated. Sometimes emails do not sync up well. Also, it is easier to use google login when signing up for services rather than using a custom email. For example, if you are given access to a google doc for your work mail it is really hard to access that document because you do not have an account in google for that mail. Setting up email clients was harder as well with IMAP configurations.
Holly B.
Education Management, 11-50 employees
Used daily for 1-2 years
Review source
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Overall, Zoho Mail makes managing my email a breeze and helps me stay organized and productive.
It is really easy to use and customize. Knowing my info is safe with its strong security is a big relief too.
The basic functions work well, it would be beneficial to access more advanced tools without needing to upgrade to a pricier tier.
Syazwani I.
Financial Services, 10,001+ employees
Used daily for 1-2 years
Review source
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Zoho Mail is better than my previous email hosting that my domain hosting has provided. There are option to access my mail from my mobile device, which i like very much and can access it from anywhere. There are also a tools to have a quick chat with my contact list.
Sending and receiving emails with Zoho Mail has never been a problem so far. Adding contact list in bulk is very possible and can work in multiple type of file format like .TXT and excel. Creating a template for my email like footnote and signature is easy and has many option like font style and color to customized it.
There are limited user that can be add for the domain, and will include more fees to add more user. Adding a domain is not easy as it should be, the MX records is not easily recognized by this software and keep showing error. There are no detailed manual to the problem that I face, and only after seeking support from the customer service the problem is fixed.
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