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MaaS360 Pricing, Features, Reviews and Alternatives

MaaS360 product overview

Price starts from

$

4

/momonth
Per User

What is MaaS360?

Mobile Device Management (MDM)

Key benefits of using MaaS360

- Rapidly Enroll Mobile Devices

Select MDM services and configure device enrollment settings
Send enrollment requests over the air using SMS, email, or a custom URL
Authenticate against Active Directory/LDAP, one-time passcode, or SAML

- Integrate Mobile Devices with Enterprise Systems

Discover devices accessing enterprise systems
Integrate with Microsoft Exchange, Lotus Notes, and Microsoft Office 365
Leverage existing Active Directory/LDAP and Certificate Authorities

- Centrally Manage Mobile Devices

Configure email, calendar, contacts, Wi-Fi and VPN profiles over-the-air (OTA)
Approve or quarantine new mobile devices on the network
Distribute and manage public and corporate applications

- Proactively Secure Mobile Devices

Specify passcode policies
Enforce encryption settings
Detect and restrict jailbroken and rooted devices

- Streamline Mobile Device Management Support

Use device views to diagnose and resolve issues
Locate lost or stolen devices
Reset forgotten passcodes

- Monitor and Report on Mobile Devices

Detailed hardware and software inventory reports
Privacy settings block collection of personally identifiable information
Mobile expense management for real-time data usage monitoring and alerting

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum

Training options

Videos

MaaS360 pricing information

Value for money

3.9

/5

23

Price starts from

$

4

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MaaS360 features

Functionality

4.2

/5

23
Total Features19 5 categories

Most valued features by users

Access Controls/Permissions
Monitoring
Policy Management
Third Party Integrations
App Management
Mobile Device Management
Patch Management
Configuration Management

Functionality contenders

MaaS360 users reviews

Overall rating

4.1

/5

23

Positive reviews

70%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.77/10
Rating distribution

5

4

3

2

1

10

6

6

1

0

Pros
The ability to add new users and devices is pretty easy. Overall I need to give it a good mark because it does what we want it to.

RS

Russell S.

Secure and easy to use and implement. I won't name names, but I have used other UEM systems and this one taks the cake for being all around the best product for your company and clients you support.

AR

Anonymous Reviewer

Lots of features, Good Price, and the interface seems nice.

TG

Todd G.

Cons
The UI is a pain to navigate, functions don't notify you if they are executed succesfully or not, and app updates won't work for no reason and manually updating them is also a pain.

AR

Anonymous Reviewer

Once a device is lost, you have to continue to pay for a license on that device or it becomes unlocked and the end user can take control of it.

MG

Mike G.

Notifications for the app work sometimes and not work other times. IT doesn’t know what would cause this problem.

KY

Kasandra Y.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Greatest device manager

Reviewed 9 months ago

I use IBM MaaS360 to set mobile devices all at once so costumers can try our apps on the store.

Pros

An easy platform that lets you install and update software on multiple devices at the same time. It allows to set locks on mobile devices so costumers can use them only with your app. It's learning curve is super low.

Cons

When a new OS is launched, they should update the platform right away.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Ok Product, Needs Some Work

Reviewed 2 years ago

The set up and administration of the product was pretty easy. The user experience was been inconsistent. The service is been average.

Pros

Easy to remove content from company-owned devices. The selective wipe feature allows you to still be in control of your organizational data and let the end user comply with a BOYD policy.

Cons

Sync issues have prolonged the trial. We had to make several configuration changes just so users can receive notifications of emails in a timely manner.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

MaaS360 Device Management Software, Enlist a Professional!

Reviewed 3 years ago

While many calls and emails to technical support were needed to get us off the ground, the support we did receive was overall very helpful and patient, explaining everything in step by step detail. Any issues we had were immediately addressed with either a short email or a scheduled conference call. The price per device has been very affordable for our company. This product is highly technical and has been difficult to implement without tech support. There are too many highly specific options that are not often used that overshadow the benefits for me.

Pros

This software is all inclusive; you can use it to manage almost any kind of electronic device used by your employees or the public. Once at the user level, the software creates a simple graphic design with precision control. At an Admin level you are almost guaranteed total control of end use and an ability to pinpoint issues at a micro level. Perfect for sending out-of-the-box, ready to use devices to your team.

Cons

MaaS360 is extremely technical in it's setup and admin usage. The "Engineering Calls" set up with MaaS360 technical advisers are absolutely imperative. Without a software background, initial setup for your company profile would be near impossible in my opinion. At times the amount of control you can enact overshadows the benefits of the basics you wish to achieve. I've used this software for company employees as the end user, and the set up of cell phones can be very tedious and time intensive if they are "off site". Over the phone set up with individuals requires more than I was initially led to believe.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not a Good fit for smaller Companies

Reviewed 3 years ago

Their support staff is subpar to say it best. They take days to respond and the few I spoke to spoke to me as if I haven't been using their software for about 4 years. For the amount of money you spend (Double Other software) its not worth the headache.

Pros

The software comes with a bunch of features that allow you to lock down all aspects of the device whether it be Android or iOS. It does support PCs as well but I have never utilized it for PCs.

Cons

One thing that I was very disappointed and ultimately made me consider other similar products was the GPS tracking. There was a huge delay (like 4-5 hours) and when I contacted their support they stated that it was normal. Needless to say we had an employee get their company vehicle broken into over the weekend and when I went to look at the tablet it showed it at a customer location from the day before. We made calls to the customer and no tablet was ever found. The theft also swiped his company phone and tools.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Maas360 MDM

Reviewed 2 years ago
Pros

It allows you to install apps remotely Ability to track location Setup mobile data groups and turn off data if limit is reached Can send messages to phone Can lock phone if stolen Can setup restrictions and difference actions depending on what happens with the phone Setup geo-fencing. Feature rich

Cons

Location history doesnt always work Pushing out apps requires play store to be installed

MaaS360 FAQs and common questions

MaaS360 has the following pricing plans:
Starting from: $4.00/month
Pricing model: Subscription
Free Trial: Available


MaaS360 has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


MaaS360 supports the following languages:
English


MaaS360 supports the following devices:
Android, iPhone, iPad


No, MaaS360 does not have an API available.


MaaS360 offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

Related categories