IBM Security MaaS360 with Watson Reviews

Allows secure access to documents shared via mobile devices. Has the ability to detect a wide variety of threats and responds by automatically neutralizing them. Integration with our IT infrastructure was quick and seamless. Mobile and desktop devices have high-level threat protection.

This platform is very comprehensive and flexible, although the removal process for some devices can be cumbersome.

Easy to remove content from company-owned devices. The selective wipe feature allows you to still be in control of your organizational data and let the end user comply with a BOYD policy.

Sync issues have prolonged the trial. We had to make several configuration changes just so users can receive notifications of emails in a timely manner.

This software is all inclusive; you can use it to manage almost any kind of electronic device used by your employees or the public. Once at the user level, the software creates a simple graphic design with precision control. At an Admin level you are almost guaranteed total control of end use and an ability to pinpoint issues at a micro level. Perfect for sending out-of-the-box, ready to use devices to your team.

MaaS360 is extremely technical in it's setup and admin usage. The "Engineering Calls" set up with MaaS360 technical advisers are absolutely imperative. Without a software background, initial setup for your company profile would be near impossible in my opinion. At times the amount of control you can enact overshadows the benefits of the basics you wish to achieve. I've used this software for company employees as the end user, and the set up of cell phones can be very tedious and time intensive if they are "off site". Over the phone set up with individuals requires more than I was initially led to believe.

The best part of IBM Maas360 is that I can monitor all our company cellphones and tablets in one place. This software allows me to personalize all our company iPhones and Tablets for each departments in ways that I would never be able to do without. For example I can make sure all our technicians are not allowed to us social media during working hours by disabling social media applications directly...

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There is nothing that I do not like about the software. The portal is very user friendly and great customer service if needing additional help.

The software comes with a bunch of features that allow you to lock down all aspects of the device whether it be Android or iOS. It does support PCs as well but I have never utilized it for PCs.

One thing that I was very disappointed and ultimately made me consider other similar products was the GPS tracking. There was a huge delay (like 4-5 hours) and when I contacted their support they stated that it was normal. Needless to say we had an employee get their company vehicle broken into over the weekend and when I went to look at the tablet it showed it at a customer location from the day before. We made calls to the customer and no tablet was ever found. The theft also swiped his company phone and tools.

It's ok as an entry to device management I guess

It has had its day, it needs to be brought up to the level that other services offer.

It allows you to install apps remotely Ability to track location Setup mobile data groups and turn off data if limit is reached Can send messages to phone Can lock phone if stolen Can setup restrictions and difference actions depending on what happens with the phone Setup geo-fencing. Feature rich

Location history doesnt always work Pushing out apps requires play store to be installed

I use a pin system as a second log-in for this email app. I have to use the pin after it times out. This keeps my work information safe.

Notifications for the app work sometimes and not work other times. IT doesn’t know what would cause this problem.

The software was easy to setup and configure for controlling mobile devices. It also lets you manage laptops.

Once a device is lost, you have to continue to pay for a license on that device or it becomes unlocked and the end user can take control of it.

MaaS360 is very feature rich and had everything you need for compliance on mobile devices

The setup and deployment can be a hassle in some cases, especially with iOS devices.

The ability to restrict just about anything that appears on our remote employee tablets. It lets us control what an employee sees and does in the field. They run our programs and access our information.

Super complicated. Once its setup and running the fear is you might change something and be back at square one. Support is pretty much restricted to search and execute recommended procedures. I still haven't found interactive support that helpful. My recommendation is set it up and don't touch it.

This solution give an impressive amount of control over mobile devices. We push out specific apps to employees and can remote wipe company data if device is lost or stolen.

The solution is very granular so their is a lot of things to learn and can take some time to get things fine tuned.

Su fácil manejo y la facilidad de integración con los dispositivos así como la cantidad de opción y políticas que pueden ser aplicadas en los dispositivos.

En algunos dispositivos puede presentar problemas de comunicación y los mismos quedar bloqueados por falta de comunicación con la aplicación.

Lots of controls for devices, many different features as well.

The UI is a pain to navigate, functions don't notify you if they are executed succesfully or not, and app updates won't work for no reason and manually updating them is also a pain.

Déploiement des logiciels et la gestion des téléphones à distance.

L'application ne fonctionne pas correctement sur quelques modelés de téléphones.

Secure and easy to use and implement. I won't name names, but I have used other UEM systems and this one taks the cake for being all around the best product for your company and clients you support.

My involvement in Maas 360 is not huge, however as a user, I think it is effective and beneficial for any business.

It does allow an extensive amount of control including exchange management, locking and unlocking devices remotely

Long winded and tedious process to enrol mobile devices,. The same can be said for troubleshooting and resolving issues related to mobile access

Ease of use and vendor responsiveness is key to any product. Administration is simple. Setup is simple and flexible. Whether you prefer cloud or onsite, this is a great solution for your mobile security needs.

It's a robust product that will require some study to learn all of the features and get maximum benefit from the software.

device details are stored cant be removed

cant remove the allocated license, need more information about the device

IT managed our iPads. Was similar to other MDMs.

Didn't have a Remote view/Control feature

Lots of features, Good Price, and the interface seems nice.

I have been using this for over two years now and I'm ready to switch. While it has a lot of features, the support is almost non-existant. Setup is fairly complicated and we constantly have apps that won't deploy etc. It just seems buggy, but without support, we are on our own to figure it out.

Very easy to install just need active synch configured correctly.

No cons were added to this review

Great software for managing fleet hardware.

Doesn't always download properly over WIFI. Not sure if problem with Maas or device though.

An easy platform that lets you install and update software on multiple devices at the same time. It allows to set locks on mobile devices so costumers can use them only with your app. It's learning curve is super low.

When a new OS is launched, they should update the platform right away.

No pros were added to this review

No cons were added to this review