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NeoCertified vs Carepatron Comparison (2026)

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Good recommendations?

NeoCertified

Carepatron

Overview

NeoCertified provides secure email encryption with Outlook integration for businesses of all industries, including healthcare, finance, legal & education

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.9

104

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

4.4

860

487

280

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

Pros

“Also the price works for us since we're a non profit organization”

Khansa A.

System Administrator

“For the price point it is perfect and does what I need it to do.”

Zainab R.

Clinic Nurse Manager

“Maintains my HIPAA needs if transferring protected information”

Suzanne M.

Medical Director; Training Officer; QA Manager

Pros

“I am impressed with the way Carepatron are continually looking to improve the product and the customer support team are excellent and seek to address queries and fix bugs and issues in a timely manner with clear communication at every turn.”

Andre H.

Osteopath

“We rely heavily on our ability to alert our clinicians when clients have provided high-risk responses to an assessment or questionnaire, and need full access to all client data to properly facilitate program evaluation and outcomes reporting. ”

Nicole B.

Senior Director of Operations

“the Ux/Ui of generating the invoice auto texts and view of the financial dashboard could be improved in details, like being able to switch between monthly incomes rather than having only generic monthly totals showing.”

leopold t.

therapist

Cons

“The tracking only allows us to see if the recipient has opened the email but there is no way to know if the recipient didn’t open the email because they didn’t receive it or if they received it but just didn’t open it.”

Zaynab K.

Administrator

“Does not integrate with Mac Mail so I have to enter via the online portal.”

Miki H.

Acupuncturist

“For me, this is a pain because I get and send a lot of information this way and so I use up my space and I don't know if there is a way that you can be warned beforehand that you are reaching capacity rather than waiting until you are already at capacity and cannot send any e-mails at all.”

PONCIETTA C.

BUSINESS BANKER

Cons

“For example, goals do not automatically carry over into SOAP notes, which means I have to re-enter or manually reference them each session. When creating intake forms, if I input the child’s name, the signature section defaults to the child rather than the parent, which can be confusing and requires extra steps to correct.”

Ruby C.

Occupational Therapist Owner

“That you can’t seem to make basic updates like allowing the virtual visits to have closed caption to all for people with disabilities to use it.”

Kari R.

Owner and provider

“there is no capacity to change the default setting of appointments to "unconfirmed" (because of the nature of the centre and our way of booking) which means it has to be done manually every day and that's a hassle.”

Jo C.

Practice Manager