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Continuous Monitoring for MSPs.

(1)

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Vijilan Pricing, Features, Reviews and Alternatives

Vijilan FAQs

Q. Who are the typical users of Vijilan?

Vijilan has the following typical customers:
Small Business

These products have better value for money


Q. What languages does Vijilan support?

Vijilan supports the following languages:
English


Q. Does Vijilan offer an API?

No, Vijilan does not have an API available.


Q. What level of support does Vijilan offer?

Vijilan offers the following support options:
Email/Help Desk, Phone Support

Vijilan product overview

What is Vijilan?

Vijilan is a cybersecurity provider of continuous monitoring solutions that allow MSPs to detect and remediate security breaches. With log management, real-time detection, and security analysis, Vijilan provides an end-to-end threat detection solution that can identify alerts and incidents before it becomes a security threat. Vijilan's turn-key solutions include log management, incident reporting, real-time threat detection, 24/7 SOC, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Videos
Documentation

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Ease of use
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Ease of use
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Why am I seeing this?

Vijilan features

Functionality

4.6

/5

10

Total features

16

3 categories

Most valued features by users

Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Reporting/Analytics
Real-Time Monitoring
Third-Party Integrations
Real-Time Notifications
Application Security

Vijilan users reviews

Overall Rating

4.7

/5

10

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.2/10
Rating distribution

5

4

3

2

1

8

1

1

0

0

Pros
Vijilan has been a great partner from the very start. They listen to our needs and truly help and want us to be successful.
Everyone I've interacted with is passionate about the software and want to ensure their customers are satisfied and understand everything they're getting and what's going on.
The support team is fantastic and responsive when needed, point is that we never need them.
Cons
Sometimes slow response from SOC to receive the answer. Unable to monitor the devices where Threat Sensor is not visible (remote computers).
Can be annoying for cloud-only, or born in the cloud SMBs. Also requires onsite presence so we can't fully deploy behind the scenes.
Some of the alerts can be a bit noisy and don't always give the most detailed information.
RP
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Rob P.

Computer Networking, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's all about SIEM and SOC for MSPs

Reviewed 3 years ago

Great SOC and sales team.

Pros

I like the deployment and peace of mind for my techs. Vijilan does all the heavy lifting for running a 24/7 Security Operations and manage SIEM for my organization. I don't have to purchase SIEM or set up a SOC. simple and fair pricing.

Cons

I like to purchase longer retention than 7 years.

Vendor response

Dear Rob, All of us at Vijilan want to thank you for being such an awesome partner. Tim, vCISO, and Charlie, CTO, from your organization worked very closely with our SOC, Support, and product team to build a product that fits the MSPs. Your experience as an MSP, Cyber security, and working with regulated industries, contributed significantly to our improved product. Our incident response team enjoys working with your team. The new pricing structure has allowed our partners to include it in their security stack. We are very happy that all their clients are now being monitored The new pricing structure that you helped us build is published here: https://www.vijilan.com/newpricing/

SC
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Simon C.

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great affordable SIEM solution

Reviewed 3 years ago

Overall it has been great, they have a great development road map and it is very affordable for a SIEM/SOC

Pros

We love the SOC function that allows us more time to complete other IT initiative, knowing that there is a SOC team managing the alerts

Cons

I wish there was more reporting features that allowed us to pull logs at will, without having to request it, in a ticket

Vendor response

Hi Simon, Our product team really enjoys working with you. You have contributed quite a bit to our product roadmap. We really enjoy working with you and your tream. By the way, we have over 100 reports that you can run or schedule to run anytime you want. They are available in the link below. More ways to gain insight into logs. https://partner.vijilan.com/report/catalog

AR
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Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great Value -

Reviewed 3 years ago

The support team is fantastic and responsive when needed, point is that we never need them.

Pros

The software (collector), dashboard, and reports are what is expected. Great system for keeping track of alerts, responding, and closing. Very flexible on the collection of logs

Cons

One of two things, Vijilan is doing a fantastic job of reducing noise (that's the pro) or reducing too much noise (that's the con). This is interesting; the con could also be a pro. I always feel like I should do a fire drill from time to time (which is a good idea on any platform) to confirm everything is working.

Vendor response

Thank you! We appreciate your feedback. We agree with you that having a noisy system and a lot of false positives can hinder investigations. I'm glad to hear that our team is doing a great job at reducing the false positives. Our incident response team enjoys working with you and your team. Vijilan team Ps. If you and your clients ever want to optimize their log management tools like Humio, drop us a line. Vijilan's team converts log management tools to have SIEM capabilities. https://www.vijilan.com/humio/ Vijilan team

TN
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Troy N.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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24x7x365 SOC and SIEM

Reviewed 2 years ago

Solid PARTNER in our security team!

Pros

Reliable security software and SOC team to support! Excellent reporting features to demonstrate value.

Cons

No Cons, Vijilan is always improving features and adding value.

Vendor response

Thank you, Troy. We truly appreciate your partnership! and we're glad you find immense value in our reporting features. You and your team have contributed much valuable feedback that has helped us improve our services and solutions. Best regards, Vijilan team

BV
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Ben V.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great SEIM/SOC solution for small to medium businesses

Reviewed 3 years ago

The experience has been great. They work closely with their partners, take their feedback seriously and continuously listen to suggestions. They fill a very important role and niche in the cyber security stack for SMB and MSP partners

Pros

We love that Vijilan offers a price effective SEIM/SOC solution for our managed service clients. It allows us to offer a solution to problems (compliance, regulation, general security log monitoring) that can be very expense for SMBs.

Cons

Requires a footprint in the environment, such as a virtual appliance. Can be annoying for cloud-only, or born in the cloud SMBs. Also requires onsite presence so we can't fully deploy behind the scenes

Vendor response

Thank you, Ben! We truly appreciate your partnership. You and your team have helped us tremendously to Improve our product. Our SOC and Support really enjoy the interactions. Based on your suggestions, we have developed cloud connectors to collect logs from cloud applications such as Office 365 and EDR like SentinelOne, Cylance, Symantec, Sophos and others. You don't need to install any additional...

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