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WebTitan
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
DNS-based web filter, malware/phishing protection & security
Table of Contents
WebTitan - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
WebTitan overview
What is WebTitan?
WebTitan from TitanHQ is a DNS based web content filter that blocks malware, phishing attempts and ransomware, and provides web content control for businesses, educational institutions, and public wifi providers. WebTitan filters over half a billion DNS requests and identifies 300,000 malware iterations every day. Cloud and gateway versions of WebTitan are available in the form of WebTitan Cloud, WebTitan Cloud for Wifi, WebTitan Cloud for Service Providers, and WebTitan Gateway.
Who uses WebTitan?
Reviews for WebTitan come from a wide variety of industries, including Information Technology and Services (15% of reviewers), Computer & Network Security (8%), and Education Management (5%). The most frequent use case for WebTitan cited by reviewers is website monitoring (60% of reviewers).
What do users say about WebTitan pricing?
Most reviewers indicate that WebTitan offers good value for money and they appreciate its cost-effectiveness compared to competitors. Some users say it provides essential features affordably, though some reviewers report concerns about rising costs and less competitive hosted pricing.
Starting price
per month
Alternatives
with better value for money
WebTitan’s user interface
WebTitan pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about WebTitan?
The only thing I'd like is a per-customer block page, but they're aware of it and working on it.
Select to learn more
Who uses WebTitan?
Based on 276 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
WebTitan's key features
Most critical features, based on insights from WebTitan users:
All WebTitan features
Features rating:
WebTitan alternatives
WebTitan
Starting from
0.4
/user
Per month
Site24x7
Starting from
No pricing info
Datadog
Starting from
No pricing info
Dynatrace
Starting from
No pricing info
WebTitan pricing
Starting from
0.4
/user
Per month
User opinions about WebTitan price and value
Value for money rating:
Of 49 reviews that provide robust commentary on WebTitan's price and value, 82% mention it in a positive light.
Most reviewers indicate that WebTitan offers good value for money, with many appreciating its cost-effectiveness and competitive pricing compared to other solutions. They find it easy to install and manage without needing expensive equipment, which helps keep costs down. Some users say that the software provides essential features and functionality at a reasonable price, making it suitable for small to medium businesses. However, some reviewers report concerns about rising costs and hosted pricing being less competitive. They feel that while the product is effective, the increasing expenses can be challenging for long-term financial planning.
, and
To see what individual users think of WebTitan's cost and value, check out the review excerpts below.
WebTitan integrations (3)
Top integrations
WebTitan customer support
What do users say about WebTitan customer support?
Customer support rating:
We analyzed 65 verified user reviews to identify positive and negative aspects of WebTitan customer support.
The majority of users highlight responsive and knowledgeable customer support that resolves issues quickly.
Widely noted by reviewers, support staff are helpful during setup and configuration, making onboarding smoother.
A significant portion of users appreciate the ability to reach support easily, including 24/7 phone and fast email responses.
Common user feedback praises the professionalism and willingness of the support team to go above and beyond.
Support options
Training options
To see what individual users say about WebTitan's customer support, check out the review snippets below.
“Their customer service were very friendly and spent a ton of time with me before and after signup to get things implemented and troubleshoot any issues I had.”
Jason M.
Senior Software Engineer
“WebTitan has excellent support and service, they helped us set it up, configure it, and install it. ”
Mark H.
General manager
“Customer service is excellent and they helped us set up the product very quickly, any config issues were resolved within hours.”
Barry C.
IT Operations Team Lead
WebTitan FAQs
WebTitan has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What are the benefits of using WebTitan?
Advanced threat protection blocking malware, c2 callbacks and phishing sites.
Predictive intelligence that automates threat protection by uncovering attacks before this hit
Advanced automated reporting delivered directly to your inbox
53 predefined website categories to create the most suitable internet usage policy for their organization.
Over 550 million website addresses in 200 languages
Policy exceptions - known as Cloud Keys - which allow certain users to bypass a policy rule.
Whitelists and blacklists
Q. What languages does WebTitan support?
WebTitan supports the following languages:
Arabic, Chinese (Simplified), English, French, German, Indonesian, Irish, Japanese, Portuguese, Russian, Spanish, Swedish, Turkish
Q. Does WebTitan offer an API?
Yes, WebTitan has an API available for use.
Q. What level of support does WebTitan offer?
WebTitan offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat
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