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WebTitan

DNS-based web filter, malware/phishing protection & security

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WebTitan Pricing, Features, Reviews and Alternatives

WebTitan product overview

Price starts from

$

1.58

/momonth
Per User

What is WebTitan?

WebTitan from TitanHQ is a DNS based web content filter that blocks malware, phishing attempts and ransomware, and provides web content control for businesses, educational institutions, and public wifi providers.

Key benefits of using WebTitan

Advanced threat protection blocking malware, c2 callbacks and phishing sites.

Predictive intelligence that automates threat protection by uncovering attacks before this hit

Advanced automated reporting delivered directly to your inbox

53 predefined website categories to create the most suitable internet usage policy for their organization.

Over 550 million website addresses in 200 languages

Policy exceptions - known as Cloud Keys - which allow certain users to bypass a policy rule.

Whitelists and blacklists

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Live Online
Webinars
Documentation
Videos
In Person

WebTitan pricing information

Value for money

4.4

/5

243

Price starts from

$

1.58

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

WebTitan features

Functionality

4.2

/5

243
Total Features80 14 categories

Most valued features by users

Compliance Management
Monitoring
Access Controls/Permissions
API
Activity Dashboard
Reporting & Statistics
Alerts/Notifications
Real Time Monitoring

WebTitan users reviews

Overall rating

4.5

/5

243

Positive reviews

96%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.6/10
Rating distribution

5

4

3

2

1

132

101

7

2

1

Pros
Pricing is competitive with other web filtering technologies we have deployed in the past. Active Directory integration is a great feature and helps you identify user behavior.

PS

Paul S.

Great value for money, easy to use and good responsive customer support, I would recommend to customers.

GA

Geoff A.

Ease of use is important for my company so my assistants can help monitor and adjust settings as needed. TitanHQs support is great as well.

Garry K.

Cons
A hell of a lot of personal maintenance trying to get it working as expected.

SK

Steve K.

The DNS Proxy is another annoying black box VM to have to "maintain.

SL

Steve L.

Troubleshooting through history is very limited. Without setting up a syslog server to send logs to, it only has it's history page to look through.

MR

Mike R.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Safeguarded my web browser

Reviewed 8 months ago

For several years, WebTitan has supported us with a reliable web filtering tool that has served us well. We're confident that it's blocking and slowing traffic as we've set it up.

Pros

Quite easy to set up, clients were quickly migrated from the old operation, and new clients were quickly onboard ed. The monitoring functions are simpler to set up, and the data is displayed in a far more appealing manner. The ability to stop advertisement domains is part of content filtering; sure, this doesn't capture every ad site, but it's enough to make a difference. The greatest thing is that there is no charge for assistance. Any proposal I've made has received swift feedback and resolutions.

Cons

It's not as easy to install as I thought, but once it's up and running, it's a job well done. The impressive infrastructure, technologies, and support services, as well as the fact that it is cloud-based and has a strong product roadmap. We would not hesitate to suggest them to other businesses. Misclassified pages are also being blocked although they shouldn't be. The website could use some updating and improved organization.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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No IT staff - need to still monitor end clients this is for you

Reviewed 5 months ago

All positive - I love that we spoke to real people, no phone tag. They have been nothing but responsive when we installed and created our account. Very positive and I highly recommend them!

Pros

We have used similar products but they kept changing the product and increasing the cost, they would have no customer support and you could not even email them. WebTitan has excellent support and service, they helped us set it up, configure it, and install it. They are super responsive on email their products works for exactly what we want it to do. It was the best solution for us to monitor some end clients without limiting the rest of the network or having something we could not easily access. For us it is the prefect product, something non-IT staff can set up monitor and use daily to limit risks by a completely open internet policy. This was exactly what we needed!

Cons

My only gripe would be that the install for the OTA product is a little tricky to install. Not super hard but an app or something that is easy would have been preferred, so it kind of makes a one man band kind of set up. Of course, we could have installed it on the whole network but that was what we were trying to avoid a complex install that only our network people could really set up and deploy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WebTitan Review

Reviewed a month ago

Great value for the service it provides for us. Eventually would like to use it with a Linux server environment down the road, but haven't crossed that bridge yet as we currently use Active Directory with M$.

Pros

Easy to install and could reuse old hardware for the installation, so helps keep costs down. Also once installed it requires minimal oversight since it runs on a Linux install. I like it is on premise as it is cost effective to manage.

Cons

Can't think of any right now as it meets our needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Not works as announced

Reviewed 4 years ago

WCCP integration

Pros

The top feature for us was the integration with Cisco ISR. It is really easy to switch on/off webtitan without affecting the user: Just an access list membership in wccp configuration does the trick.

Cons

Integration with AD does not work. Unless you push some agent to the client, the product does not consistently work, neither by static IP nor by any other means.

Vendor response

Hi Jesus, Thanks for your review of WebTitan. I'm disappointed to hear that the solution didn't deliver as it usually does with our other 7,500 customers. Our AD integration works very well when you use our agent - this has been developed further over the last two years. We should try again. I've asked your account manager to reach out. The product will work consistently for you once we get the set up sorted, Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ dgeary@TitanHQ.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great DNS proxy for the enterprise.

Reviewed 3 months ago

Great product for its price point. Great support and generally enterprise grade solution.

Pros

Site and agent based option allows enterprise to provide workstation web filter within and out of corporate network. Relative simple to deploy in various reporting level to fit all situation. Deploys in hours for the most basic reporting detail.

Cons

User to request matching has gaps without agent on workstation.

WebTitan FAQs and common questions

WebTitan has the following pricing plans:
Starting from: $1.58/month
Pricing model: Subscription
Free Trial: Available


WebTitan has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


WebTitan supports the following languages:
French, Spanish, German, English, Turkish, Swedish, Russian, Chinese (Simplified), Japanese, Indonesian, Arabic, Portuguese, Irish


Yes, WebTitan has an API available for use.


WebTitan integrates with the following applications:
Boundless Automation


WebTitan offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

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