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Zscaler Logo

Secure your users, apps and data with Zero Trust + AI.

Table of Contents

Zscaler - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Zscaler overview

What is Zscaler?

Zscaler is an AI-powered, cloud-native security platform designed to enable organizations to embrace digital transformation securely and efficiently. With its innovative Zero Trust Exchange architecture, Zscaler protects users, applications, and sensitive data by enforcing least-privilege access, preventing unauthorized movement, and providing advanced threat protection.

Zscaler’s platform inspects all user and application traffic in real time, including encrypted traffic, to detect and block sophisticated cyber threats such as malware, ransomware, phishing, and more. It eliminates the need for traditional security hardware by providing a seamless, cloud-based solution that scales globally to meet the needs of distributed and hybrid workforces. By connecting users directly to applications, Zscaler removes the risks associated with exposing your network, thus minimizing the attack surface.

Zscaler offers a wide range of features, making it a comprehensive solution for advanced networking and security requirements. Features include Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Data Loss Prevention (DLP), Zero Trust Network Access (ZTNA), and Cloud Firewall capabilities. These tools work together to safeguard SaaS apps, IaaS resources, and on-premises applications while enabling organizations to securely adopt cloud technologies at scale.

Zscaler also enhances visibility and control with centralized management and automated policy enforcement, reducing complexity for IT teams. It integrates effortlessly with identity providers, endpoint security tools, and other IT systems for holistic security coverage. With AI-driven analytics, users gain actionable insights into potential risks and vulnerabilities, allowing swift responses to emerging threats.

As the leader in cloud security, Zscaler enables seamless security for remote and hybrid teams without sacrificing performance or productivity. Whether protecting sensitive data, ensuring compliance, or securing apps and users, Zscaler empowers organizations to operate securely in the modern digital age. Trusted by thousands of global enterprises, Zscaler safeguards millions of users while streamlining IT operations and reducing costs.

Transform the way your organization secures its network, applications, and data. Choose Zscaler to embrace Zero Trust, simplify security, and stay ahead of the evolving cyber threat landscape.

Key benefits of using Zscaler

Zscaler is a leading cloud-native security platform that enables secure digital transformation by protecting users, applications, and data. Using its innovative Zero Trust Exchange architecture, Zscaler ensures least-privilege access, real-time traffic inspection, and advanced threat defense to prevent breaches and simplify IT operations. Here are the core benefits Zscaler delivers:

• Zero Trust Architecture for Enhanced Security

Zscaler connects users directly to applications without placing them on the network, minimizing lateral movement and attack surfaces. Continuous traffic inspection, including encrypted traffic, helps block advanced threats like malware, ransomware, and phishing.

• Seamless Remote Access Anywhere

With Zero Trust Network Access (ZTNA), users securely connect to private apps from any device or location, removing the need for VPNs and ensuring user productivity with high performance.

• Advanced Data Protection

Zscaler’s AI-powered Data Loss Prevention (DLP) automatically detects and protects sensitive data, preventing unauthorized sharing or leaks across SaaS, cloud, and internet environments.

• Real-Time Threat Detection and Mitigation

Zscaler proactively detects and blocks sophisticated cyber threats with tools like sandboxing, behavior analysis, and machine learning, ensuring comprehensive threat protection in real time.

• Simplified IT and Cost Savings

Zscaler eliminates costly on-premises appliances like firewalls, VPNs, and gateways, replacing them with a streamlined cloud-based model. This reduces cost, complexity, and management overhead for IT teams.

• Enhanced Cloud Application Security

With integrated Cloud Access Security Broker (CASB) functionality, Zscaler secures SaaS application usage, mitigates Shadow IT risks, and enforces policies for sanctioned and unsanctioned apps.

• Unmatched Visibility and Reporting

Zscaler provides centralized visibility into traffic, threats, and user activity with detailed, AI-powered reporting through an easy-to-use dashboard. Teams can monitor trends, enforce policies, and act swiftly in response to risks.

• High-Performance User Experience

Thanks to Zscaler’s global cloud infrastructure, users experience low-latency connections and optimized app performance, reducing the need for traffic backhauling through traditional data centers.

• Compliance and Data Governance

Zscaler simplifies compliance with DLP, audit tools, and consistent policy enforcement across distributed environments, allowing organizations to meet GDPR, HIPAA, and other global standards.

• Scalability for Growing Organizations

As a cloud-native solution, Zscaler scales effortlessly, adapting to expanding teams, hybrid work environments, and dynamic business needs without appliance upgrades or network redesigns.

• Proactive Shadow IT Protection

Zscaler identifies and monitors unsanctioned app usage, helping IT teams enforce security policies and reduce risks associated with Shadow IT.

• Seamless Integration with IT Tools

Zscaler integrates with identity providers (e.g., Okta, Azure AD) and endpoint security tools to create a unified security ecosystem without requiring disruptive changes.

Why Zscaler?

Zscaler empowers businesses to securely transition to the cloud and hybrid work culture by combining robust protection with unparalleled simplicity. Built on a modern Zero Trust framework, it delivers security without compromising performance or scalability.

Simplify IT management, protect your organization against sophisticated threats, and future-proof your business with Zscaler—the trusted cloud security platform for thousands of leading enterprises.

Starting price

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Pros & Cons

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Security and Access Control

Integrations

User Interface

Customer Support

Zscaler’s user interface

Ease of use rating:

Zscaler pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(24)
5(22)

What do users say about Zscaler?

We went from a VPN application that required users to reauthenticate every 10 hours on a mobile device and every 4 hours on a laptop for security reason, to Zscaler that we can allow users to reauthenticate every 30 days on mobile devices and every 3 days on laptops.

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Who uses Zscaler?

Based on 48 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Information Technology and Services
Retail
Financial Services
Automotive
Others

Use cases

Network Security
Cloud Security
Website Security
Cybersecurity
Firewall

Zscaler's key features

Most critical features, based on insights from Zscaler users:

Policy management
Intrusion detection system
Vulnerability scanning
Monitoring
SSL security
Risk alerts

All Zscaler features

Features rating:

Application security
Encryption
Threat intelligence
Vulnerability protection
Compliance management
Remote monitoring & management
Behavioral analytics
Risk analysis
Authentication
Data loss prevention
Filtering
Network security
Risk management
Threat protection
VPN
Vulnerability management

Zscaler awards

Zscaler alternatives

Zscaler logo

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Zscaler pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essentials Platform

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No pricing info

Features included:

  • Secure Internet Access (SWG)
  • Private Access (for 5% of users)

Zscaler Platform

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No pricing info

Features included:

  • Secure Internet Access (SWG)
  • Private Access (for all users)
  • Data Protection (inline web, all apps)

User opinions about Zscaler price and value

Value for money rating:

To see what individual users think of Zscaler's price and value, check out the review snippets below.

“Excellent software, replaces Cisco VPN which required log in everytime. Zscaler is seamless and very user friendly.”
WZ

Winnie Z.

Designer

“I love that I don't have to use multiple VPNs to get to various parts of my company and product. Having Zscaler handle that all is really nice.”

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Anonymity request

Zscaler integrations (21)

Integrations rated by users

We looked at 48 user reviews to identify which products are mentioned as Zscaler integrations and how users feel about them.

CrowdStrike logo
CrowdStrike

Integration rating: 5.0 (1)

Zscaler support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)

Training options

In Person
Documentation
Webinars
Live Online

Zscaler FAQs

Q. Who are the typical users of Zscaler?

Zscaler has the following typical customers:
Large Enterprises, Mid Size Business

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Q. What languages does Zscaler support?

Zscaler supports the following languages:
Chinese (Traditional), English, French, German, Japanese, Spanish


Q. Does Zscaler offer an API?

No, Zscaler does not have an API available.


Q. What level of support does Zscaler offer?

Zscaler offers the following support options:
24/7 (Live rep)

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