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Zscaler
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Secure your users, apps and data with Zero Trust + AI.
Table of Contents
Zscaler - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Zscaler overview
What is Zscaler?
Zscaler is an AI-powered, cloud-native security platform designed to enable organizations to embrace digital transformation securely and efficiently. With its innovative Zero Trust Exchange architecture, Zscaler protects users, applications, and sensitive data by enforcing least-privilege access, preventing unauthorized movement, and providing advanced threat protection.
Zscaler’s platform inspects all user and application traffic in real time, including encrypted traffic, to detect and block sophisticated cyber threats such as malware, ransomware, phishing, and more. It eliminates the need for traditional security hardware by providing a seamless, cloud-based solution that scales globally to meet the needs of distributed and hybrid workforces. By connecting users directly to applications, Zscaler removes the risks associated with exposing your network, thus minimizing the attack surface.
Zscaler offers a wide range of features, making it a comprehensive solution for advanced networking and security requirements. Features include Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Data Loss Prevention (DLP), Zero Trust Network Access (ZTNA), and Cloud Firewall capabilities. These tools work together to safeguard SaaS apps, IaaS resources, and on-premises applications while enabling organizations to securely adopt cloud technologies at scale.
Zscaler also enhances visibility and control with centralized management and automated policy enforcement, reducing complexity for IT teams. It integrates effortlessly with identity providers, endpoint security tools, and other IT systems for holistic security coverage. With AI-driven analytics, users gain actionable insights into potential risks and vulnerabilities, allowing swift responses to emerging threats.
As the leader in cloud security, Zscaler enables seamless security for remote and hybrid teams without sacrificing performance or productivity. Whether protecting sensitive data, ensuring compliance, or securing apps and users, Zscaler empowers organizations to operate securely in the modern digital age. Trusted by thousands of global enterprises, Zscaler safeguards millions of users while streamlining IT operations and reducing costs.
Transform the way your organization secures its network, applications, and data. Choose Zscaler to embrace Zero Trust, simplify security, and stay ahead of the evolving cyber threat landscape.
Key benefits of using Zscaler
• Zero Trust Architecture for Enhanced Security
Zscaler connects users directly to applications without placing them on the network, minimizing lateral movement and attack surfaces. Continuous traffic inspection, including encrypted traffic, helps block advanced threats like malware, ransomware, and phishing.
• Seamless Remote Access Anywhere
With Zero Trust Network Access (ZTNA), users securely connect to private apps from any device or location, removing the need for VPNs and ensuring user productivity with high performance.
• Advanced Data Protection
Zscaler’s AI-powered Data Loss Prevention (DLP) automatically detects and protects sensitive data, preventing unauthorized sharing or leaks across SaaS, cloud, and internet environments.
• Real-Time Threat Detection and Mitigation
Zscaler proactively detects and blocks sophisticated cyber threats with tools like sandboxing, behavior analysis, and machine learning, ensuring comprehensive threat protection in real time.
• Simplified IT and Cost Savings
Zscaler eliminates costly on-premises appliances like firewalls, VPNs, and gateways, replacing them with a streamlined cloud-based model. This reduces cost, complexity, and management overhead for IT teams.
• Enhanced Cloud Application Security
With integrated Cloud Access Security Broker (CASB) functionality, Zscaler secures SaaS application usage, mitigates Shadow IT risks, and enforces policies for sanctioned and unsanctioned apps.
• Unmatched Visibility and Reporting
Zscaler provides centralized visibility into traffic, threats, and user activity with detailed, AI-powered reporting through an easy-to-use dashboard. Teams can monitor trends, enforce policies, and act swiftly in response to risks.
• High-Performance User Experience
Thanks to Zscaler’s global cloud infrastructure, users experience low-latency connections and optimized app performance, reducing the need for traffic backhauling through traditional data centers.
• Compliance and Data Governance
Zscaler simplifies compliance with DLP, audit tools, and consistent policy enforcement across distributed environments, allowing organizations to meet GDPR, HIPAA, and other global standards.
• Scalability for Growing Organizations
As a cloud-native solution, Zscaler scales effortlessly, adapting to expanding teams, hybrid work environments, and dynamic business needs without appliance upgrades or network redesigns.
• Proactive Shadow IT Protection
Zscaler identifies and monitors unsanctioned app usage, helping IT teams enforce security policies and reduce risks associated with Shadow IT.
• Seamless Integration with IT Tools
Zscaler integrates with identity providers (e.g., Okta, Azure AD) and endpoint security tools to create a unified security ecosystem without requiring disruptive changes.
Why Zscaler?
Zscaler empowers businesses to securely transition to the cloud and hybrid work culture by combining robust protection with unparalleled simplicity. Built on a modern Zero Trust framework, it delivers security without compromising performance or scalability.
Simplify IT management, protect your organization against sophisticated threats, and future-proof your business with Zscaler—the trusted cloud security platform for thousands of leading enterprises.
Starting price
Alternatives
with better value for money
Pros & Cons



Security and Access Control
Integrations
User Interface
Customer Support
Zscaler’s user interface
Zscaler pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.2
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about Zscaler?
We went from a VPN application that required users to reauthenticate every 10 hours on a mobile device and every 4 hours on a laptop for security reason, to Zscaler that we can allow users to reauthenticate every 30 days on mobile devices and every 3 days on laptops.
Select to learn more
Who uses Zscaler?
Based on 48 verified user reviews.
Company size
Midsize Businesses
Enterprises
Small Businesses
Top industries
Use cases
Zscaler's key features
Most critical features, based on insights from Zscaler users:
All Zscaler features
Features rating:
Zscaler awards
Zscaler alternatives
Zscaler pricing
Pricing plans
Pricing details:
User opinions about Zscaler price and value
Value for money rating:
To see what individual users think of Zscaler's price and value, check out the review snippets below.
Winnie Z.
Designer
Verified reviewer
Anonymity request
Zscaler integrations (21)
Integrations rated by users
We looked at 48 user reviews to identify which products are mentioned as Zscaler integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Zscaler support options
Typical customers
Platforms supported
Support options
Training options
Zscaler FAQs
Zscaler has the following typical customers:
Large Enterprises, Mid Size Business
These products have better value for money
Q. What languages does Zscaler support?
Zscaler supports the following languages:
Chinese (Traditional), English, French, German, Japanese, Spanish
Q. Does Zscaler offer an API?
No, Zscaler does not have an API available.
Q. What level of support does Zscaler offer?
Zscaler offers the following support options:
24/7 (Live rep)



























