71lbs Pricing, Features, Reviews & Comparison of Alternatives


Automated FedEx & UPS shipping refunds

4.29/5 (7 reviews)

71lbs overview

Here's how it works:
71lbs will monitor the delivery times of your shipments to identify which ones are late. Our system will automatically file a refund claim on your behalf. 100% of refunds get credited directly back to your online shipping accounts. At the end of each month, you will receive a 71lbs invoice for an agreed to percentage of the total refunds credited back to your accounts. You only pay us if we are successful in getting back what is owed to you. No minimum or monthly fees.


Pricing options
Value for money
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Business size



United States

Supported languages

English, Spanish
71lbs screenshot71lbs - How FedEx & UPS Shipping Refunds Work71lbs screenshot

71lbs reviews

Value for money
Ease of use
Customer support
Angel Leyva

Excellent idea but a bit demanding with the 50/50 pricing expectation.

Used weekly for 6-12 months
Reviewed 2018-06-06
Review Source: Capterra

Analytics. Knowing where we ship to frequently is helpful/useful in our business.The analytics are probably the best things regarding this software and the breakdown. They breakdown the shipping destinations to know where you ship to the most, etc., as well as average spending, box size/weight. They also have refund analytics.

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Mike Apple

Easy Solution for Small and Mid-Size Businesses

Used other for 2+ years
Reviewed 2018-03-09
Review Source: Capterra

Money that may have been lost, never collected, or incorrectly refunded would have left us in a position of having to cover shipping out of our profit margins. This company focuses on the irregularities in refund amounts for people who do not have the ability to pay someone to do it. The amount of money that they have found for us is astonishing. We have earned back money from late or lost refunds, incorrect refund amounts, and all without having to address the issues ourselves.

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Matt H

A Consultant's Dream

Reviewed 2014-03-05
Review Source: GetApp

I've been recommending 71lbs to my clients for almost 2 years. It is an instant value add for what I do. It literally takes 45 seconds to sign up. Most of that time is finding FedEx account info. On average, my clients are getting over 5% shipping refunds. I use their services to add value to what I offer on initial meetings, walking clients through a signup while I'm in their office. This is one of those no-brainers that not many businesses know about.45 second signup 5-10% refunds literally set and forget, client side is completely automated Free recovered expenses Shipping Analytics included

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This is a no-brainer

Reviewed 2014-02-21
Review Source: GetApp

We have been using 71lbs for a few months now and love it. Who wouldn't want to receive refunds we were not getting before? They do all the work for us and we get our refunds every week. It's a no-brainerRefund money we would not have gotten otherwise No refunds, no pay to 71lbs

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Used other for 6-12 months
Reviewed 2017-07-06
Review Source: GetApp

71lbs pricing

Pricing options
View Pricing Plans

71lbs work on a contingency basis. Refunds are paid directly to the customer by the carrier, and our fee is 50% of the collected refunds.

No sign-up fee
No monthly fees
No contract

71lbs features

Shipping Management

API (39 other apps)
Activity Dashboard (29 other apps)
Automated Scheduling (21 other apps)
Automatic Notifications (25 other apps)
Data Import/Export (23 other apps)
Delivery Tracking (34 other apps)
Email Notifications (23 other apps)
GPS (23 other apps)
Geographic Maps (23 other apps)
Location Tracking (22 other apps)
Order Management (21 other apps)
Real Time Data (27 other apps)
Real Time Monitoring (28 other apps)
Real Time Updates (29 other apps)
Reporting & Statistics (35 other apps)
Route Management (21 other apps)
Route Optimization (25 other apps)
Status Tracking (25 other apps)
Third Party Integration (30 other apps)

Additional information for 71lbs

Key features of 71lbs

  • Shipping refunds
  • Late deliveries
  • FedEx and UPS money back guarantee auditing
  • $2 billion in shipping refunds left unclaimed
View All Features


Your complementary 71lbs dashboard gives you access to shipping data to make better business decisions
Pay only for the shipping refunds won back & received
Reduce your shipping spend with automated claims process
Reduce the resources dedicated to collecting your due refunds