AscendTMS Pricing, Features, Reviews & Comparison of Alternatives

AscendTMS

Free Logistics, shipping, and freight management software

4.84/5 (216 reviews)

AscendTMS overview

What is AscendTMS?

AscendTMS is a logistics and shipping management software that helps businesses of all sizes streamline operations related to dispatching, accounting, commissions, asset management, and more on a centralized platform. The automated workflow engine uses an If This Then That (IFTTT) algorithm to update load details and statuses and send notifications to staff members.

AscendTMS’s load financial module lets supervisors add budgets and expenses to specific loads and monitor overall profit or loss across certain time periods. The route optimization functionality lets team leaders add or edit pickups and drop-offs, calculate traveled distances, and generate ETAs based on weather and traffic conditions. Managers can configure commissions for certain activities and calculate payroll based on multiple methodologies, including pay per mile, hourly, per case, per pallet, and more. It also provides a built-in messaging tool, which lets team members send and receive messages from within the platform, facilitating quick communication across the organization.

AscendTMS comes with an API, which allows organizations to integrate the system with several third-party solutions. It offers electronic data interchange (EDI) capabilities, which let shippers, carriers, and brokers exchange documents, including tenders and invoices. Administrators can set up branch, department, location, or agency based access rights, restricting stakeholder access to specific information.
www.inmotionglobal.com

Pricing

Starting from
$69/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
AscendTMS screenshot: AscendTMS trackerHow To Build A Load PT. 1: Load Basics, Customer Information and Carrier/Asset Information.AscendTMS screenshot: AscendTMS rate calculatorAscendTMS screenshot: AscendTMS load management AscendTMS screenshot: AscendTMS search load boardsAscendTMS screenshot: AscendTMS load posting

AscendTMS reviews

Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.8
  4.9
Tamara Brown

Great TMS

Used daily for 1-2 years
Reviewed 2019-10-15
Review Source: Capterra

I just started my business a year ago at that time I was looking for the best TMS for a small start up company that would fit my needs and I have found Ascend TMS to fit my needs. Customer servie rep was very helpful assisting me with setting up branches.

Pros
Ascend is very user friendly and cost effective

Cons
The shipper directory could use an update

Response from InMotion Global Inc.


Thanks for the AMAZING review, Tamara. You ROCK!!! The AscendTMS Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Erika Smith

Great option for small business TMS

Used daily for 6-12 months
Reviewed 2020-09-29
Review Source: Capterra

Our office was using Google Drive, Sheets, Docs, etc to manage an asset based trucking company and a brokerage. While functional, it was very time consuming to do things this way and required a lot more hands on everything each week. With Ascend, we have been able to streamline processes, manage our databases and engage with Quickbooks to free up time for most of our staff members. This has allowed us to spend more time on other things, such as sales, recruiting and overall growth of our companies.

Pros
I really like the features for the price of this product. It offers efficiencies in our processes on many levels, allows multiple users to access data, combines information in one place and much more. Other similar systems cost many times more than the Ascend program, making this a great option for smaller companies with smaller budgets.

Cons
Updating templates does not automatically update active loads or pre-existing loads which used those templates. This just means you have to manually update existing loads based on the template in addition to the template itself when making changes.

Response from InMotion Global


THANK YOU SO MUCH, Erika. You are simply the BEST. I will tell the entire team here how happy you are. The AscendTMS Team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Shawn Newman

Good For What You Pay

Used daily for 1-2 years
Reviewed 2020-05-30
Review Source: Software Advice

Overall the TMS allowed me to get up and running, but as we continue to grow, we've reached the point of needing to find a TMS that fits our needs. This is a great startup TMS, but realistically anyone who does over $1 - $2 mil in rev will outgrow the TMS fast.

Pros
This software allows you to get up and running fairly quickly, customer service is good when they are open and you can reach someone to talk with. They always seem to be doing updates which is a good thing I suppose.

Cons
Your always told their doing updates which is a good thing, there is never any type of notice when changes are made, what the changes are that are being made, and if you work on the weekend you can't reach anyone. Today particularly systems are down, been down for over an hour, can't reach a single person for support, help, and prevents you from doing your very basic freight functions. As a business owner, paying hourly employees, independent brokers can't help their clients and customers, this snowballed very quickly and go out of control. Would be nice if we knew what changes were done, when support tells you they will submit a change and get back to you when the change will be done that there was follow through, that you could get support when needed, and have help as the system can be clunky and super temperamental at first. Especially with being a premium user.

Response from InMotion Global


Hi Shawn - thanks for the review. YOU MIGHT WANT TO CHECK YOUR INTERNET CONNECTION. In the last 5 years years we've been down for less than 44 minutes TOTAL. So, I don't think it was AscendTMS that was down, it was likely your Internet connection.

Regarding size of our customers, our largest customer is a $9 billion distributor with 360 DC's and 3 separate logistics offices in North America. So, we can definitely support both the biggest logistics operations as well as the smallest operations like yours (hopefully you'll make it to $9 billion one day, too .

We are glad you're using AscendTMS, Shawn. We'll keep adding more and more features - AND WE'LL CONTINUE TO BE THE HIGHEST RATED TMS SOFTWARE ON THE PLANET!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

Minimize review

JACOB PAJARES

Thank you for your services

Used daily for 1-2 years
Reviewed 2020-06-25
Review Source: Capterra

Very appreciative to the services you provide, thank you

Pros
Ascend is user-friendly. Very affordable. Quick access to information that is needed.

Cons
There could be less steps to completing tasks

Response from InMotion Global


Jacob - what an AMAZING REVIEW. Thank you so so much. The AscendTMS Team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Katherine Karcz

Best choice!!

Used daily for 6-12 months
Reviewed 2020-01-16
Review Source: Capterra

We started our brokerage in February 2019 -- and as we were growing, we needed a TMS system, excel spreadsheets were just not cutting it. We were able to really increase our capacity and use our time more wisely!

Pros
I love its customizability and their customer service! We were able to structure the load board how we wanted it. Also, they are really great about listening to their clients. I've had some suggestions that I provided them and they actually implemented them! It's great to see a company actually give you what you are looking for in a program. I know they have a lot in the works and I look forward to growing with them! Also -- with them being partnered with TriumphPay - it was been a lifesaver and timesaver for us. and the price is really great - as a start up -- it's a little tight with revenue and expenses. I really appreciate that as well.

Cons
I'm great! I really have nothing to complain about. Only thing that would be great to have is the bill payment communication to Quickbooks. But that is super minor.

Response from InMotion Global


Katherine - what an amazing review. THANK YOU SO MUCH. I will let our entire team know about your kind words. The AscendTMS Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

AscendTMS pricing

Starting from
$69/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

AscendTMS is available across two pricing plans, outlined below.
Basic: Free, upto 2 users
Premium: $69/ per month (per user)

It also offers a 30-days free trial for premium plan.

AscendTMS features

API
Activity Dashboard
Billing & Invoicing
Dispatch Management
GPS
Location Tracking
Order Management
Reporting & Statistics
Route Management
Route Optimization
Shipping Management
Third Party Integration
Transportation Management

Automatic Notifications (50 other apps)
Delivery Tracking (68 other apps)
Order Tracking (45 other apps)
Real Time Data (44 other apps)
Real Time Monitoring (51 other apps)
Real Time Updates (47 other apps)
Status Tracking (62 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for AscendTMS

Key features of AscendTMS

  • 3PL
  • 3PL Management
  • Air Shipping
  • Allocation
  • Bills of Lading
  • Booking
  • CRM
  • Cargo Assignment
  • Cargo Management
  • Carrier Management
  • Container Management
  • Container Shipping
  • Cost Calculations
  • Crew Management
  • Customer Management
  • Customer Portal
  • Customs Tracking
  • Decision Support
  • Disbursement Accounting
  • Driver Management
  • Driver Settlements
  • Dry Docking Management
  • FTL Management
  • Fleet / Equipment Management
  • Fleet Management
  • For Courier Companies
  • Freight Forwarding
  • Freight Optimization
  • Freight Rating
  • Freight Shipping
  • Fuel Card Management
  • Fuel Management
  • Ground Shipping
  • Import / Export
  • Import / Export Management
  • International Forwarders
  • LTL Management
  • Load Management
  • Load Optimization
  • Local Forwarders
  • Maintenance Management
  • Mileage Tracking
  • Multi-Carrier Compliance
  • Multi-Carrier Manifest
  • Multi-Modal
  • Ocean Shipping
  • Order Fulfillment
  • Parcel Shipping
  • Port Calls Management
  • Quotes / Estimates
  • Quotes/Estimates
  • Rate Management
  • Scheduling
  • Shipment Management
  • Shipment Tracking
  • Shipment Tracking2
  • Tanker Management
  • Trip Logs
  • Truckload Management
  • Vehicle Management
  • Vessel Operations
  • Waybills
View All Features

Benefits

Totally free TMS. USed by over 29,300+ logistics customers worldwide.