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AscendTMS
5
323
4
35
3
8
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free Logistics, shipping, and freight management software
Table of Contents
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AscendTMS - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
AscendTMS overview
Based on 367 verified user reviews
What is AscendTMS?
By industry, AscendTMS reviewers are most commonly professionals in transportation/trucking/railroad (70%). The most frequent use case for AscendTMS cited by reviewers is transportation management (66% of reviewers).
What do users say about AscendTMS pricing?
Most reviewers indicate that AscendTMS provides strong value for money, emphasizing its affordability and robust features. Some users report that add-ons and credits can become expensive, and a few wish for more competitive pricing.
AscendTMS’s user interface
AscendTMS review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.8
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about AscendTMS?
Users report that AscendTMS is easy to use, offers strong integrations with load boards and accounting tools, and provides valuable features for managing loads, carriers, and dispatch operations. They appreciate the affordable pricing, frequent feature updates, and responsive customer support, which helps them resolve issues quickly and efficiently. Most find onboarding new carriers and customers straightforward and value the system’s flexibility for different business sizes.
Some say the initial learning curve can be challenging, but training resources and support staff help them adapt. They mention occasional bugs, slowdowns, and a desire for smoother navigation, more integrations, and additional features.
Select to learn more
Who uses AscendTMS?
Based on 367 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
AscendTMS's key features
Most critical features, based on insights from AscendTMS users:
All AscendTMS features
Features rating:
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AscendTMS pricing
Pricing plans
Pricing details:
User opinions about AscendTMS price and value
Value for money rating:
Of 34 reviews that provide robust commentary on AscendTMS's price and value, mention it in a positive light.
Most reviewers indicate that AscendTMS offers strong value for money, highlighting its affordability compared to other TMS solutions and appreciating the inclusion of many features at a low cost. They say the free trial and free version are useful for startups and small businesses, and note that the premium plan remains cost-effective. Some users report that the system allows them to eliminate multiple programs, reducing overall expenses. However, a few reviewers feel that certain add-ons or credits can become expensive and that costs may add up for growing teams. Some users wish the pricing was even more competitive.
, and
AscendTMS integrations (3)
Integrations rated by users
We looked at 367 user reviews to identify which products are mentioned as AscendTMS integrations and how users feel about them.
Integration rating: 4.8 (8)
Integration rating: 5.0 (6)
“Helps us streamline all”
Jay V.
Managing Director
Integration rating: 4.7 (4)
Integration rating: 5.0 (4)
“Not much help with non elog trucks. We need a full supported GPS integration”
Josh K.
Dispatcher
Integration rating: 5.0 (4)
AscendTMS customer support
What do users say about AscendTMS customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of AscendTMS customer support.
Widely noted by reviewers, AscendTMS customer support is quick to respond and resolves issues efficiently.
A significant portion of users appreciate the knowledgeable and patient support staff who guide them through problems.
Common user feedback highlights the availability of multiple support channels, including personalized training and human contact.
Broad user base values the approachable, friendly team that is always ready to help and goes above and beyond expectations.
Support options
Training options
To see what individual users say about AscendTMS's customer support, check out the review snippets below.
“That the customer support team is speedy in response, and extremely patient in teaching users how to use the product.”
Michael A.
Owner
“Support is amazing and they offer various options for training so that you can become a power user of the software in no time.”
Jarvis J.
Freight Broker Agent
AscendTMS FAQs
Q. What is AscendTMS used for?
AscendTMS is a logistics and shipping management software that helps businesses of all sizes streamline operations related to dispatching, accounting, commissions, asset management, and more on a centralized platform. The automated workflow engine uses an If This Then That (IFTTT) algorithm to update load details and statuses and send notifications to staff members. AscendTMS’s load financial module lets supervisors add budgets and expenses to specific loads and monitor overall profit or loss across certain time periods. The route optimization functionality lets team leaders add or edit pickups and drop-offs, calculate traveled distances, and generate ETAs based on weather and traffic conditions. Managers can configure commissions for certain activities and calculate payroll based on multiple methodologies, including pay per mile, hourly, per case, per pallet, and more. It also provides a built-in messaging tool, which lets team members send and receive messages from within the platform, facilitating quick communication across the organization. AscendTMS comes with an API, which allows organizations to integrate the system with several third-party solutions. It offers electronic data interchange (EDI) capabilities, which let shippers, carriers, and brokers exchange documents, including tenders and invoices. Administrators can set up branch, department, location, or agency based access rights, restricting stakeholder access to specific information.
Q. Does AscendTMS support mobile devices?
AscendTMS supports the following devices:
Android, iPhone, iPad
Q. What level of support does AscendTMS offer?
AscendTMS offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)
