getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Dispatch Logo

Delivery Intelligence Redefined

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Dispatch - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Dispatch overview

What is Dispatch?

Dispatch is a connected logistics platform that integrates AI-powered delivery orchestration, real-time visibility, and a national network of professional drivers—all in one system.

Designed for teams seeking control and scalability, Dispatch provides a unified platform for order management, routing, billing, and analytics, helping businesses automate and optimize last-mile operations with ease.

Through smart matching algorithms, dynamic routing, and predictive insights, Dispatch ensures every delivery is efficient, transparent, and aligned with customer expectations.

Top Features:

-AI-Driven Logistics Engine for intelligent routing and optimization

-Real-Time Tracking & Alerts for full visibility and customer communication

-Integrations with ERPs, CRMs, and APIs to unify delivery data

-National Professional Driver Network for scalable fulfillment

Built for enterprise performance and integration flexibility, Dispatch helps businesses modernize their last-mile strategy—without the complexity.

Key benefits of using Dispatch

Unified Control: Manage all aspects of last-mile logistics—from dispatching to analytics—in one centralized platform.

Smarter Operations: Leverage AI to optimize routes, reduce idle time, and increase on-time performance.

Seamless Scalability: Expand across markets without operational friction using Dispatch’s national driver network.

Data-Driven Decisions: Turn delivery data into actionable insights that improve efficiency and customer satisfaction.

Integration Ready: Easily connect with your existing enterprise systems for a seamless logistics tech stack.

Enterprise-Grade Reliability: Built for performance, security, and flexibility across multi-location operations.

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Verified reviewer profile picture

Delivery

Ease of Use

Customer Support

Drivers

Bugs and Issues

Fees

Dispatch’s user interface

Ease of use rating:

Dispatch pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(29)
5(64)

What do users say about Dispatch?

Extremly poor, one of the worst I have seen, drivers can manually update status, no geofencing capability, no customer review for misc charges, POD not enforced, items lost by driver become our loss.

Select to learn more


Who uses Dispatch?

Based on 93 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Construction
Warehousing
Wholesale
Retail
Others

Use cases

Courier
Delivery Management
Fleet Management
Transportation Management
Route Planning

Dispatch's key features

Most critical features, based on insights from Dispatch users:

Delivery tracking
Proof of delivery
Real-Time updates
Mobile access
Dispatch management
Scheduling

All Dispatch features

Features rating:

Order entry
Status tracking
Location tracking
Geographic maps
For freight operations
Quotes/Estimates
Route Management
Driver management
Recurring tasks
Driver eta
GPS
Order tracking
Real-Time notifications
Reporting/Analytics
Billing & invoicing
Activity dashboard
Real-Time monitoring
API
Routing
Route optimization
Order management
Label printing
Shipping labels
Vehicle tracking
Vehicle management
Third-Party integrations
Surveys & feedback
Activity tracking
SMS messaging
Shipment tracking
Self service portal
Alerts/Notifications
Carrier management
Communication management
Route history
Customer portal
Reporting & statistics
Data import/export
Drag & drop
EDI
Real-Time data
Real-Time analytics
Electronic signature
Progress tracking
Predictive analytics
Labeling
Maintenance management
Mobile signature capture
Mobile app
Mobile alerts

Dispatch awards

Dispatch alternatives

Dispatch logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Elite EXTRA logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Track-POD logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Transvirtual logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Dispatch pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Dispatch price and value

Value for money rating:

To see what individual users think of Dispatch's price and value, check out the review snippets below.

“My overall experience has been amazing. As I stated, the courteous and professionalism is always superb.”
AC

Angela C.

Resident Coordinator

“It has been amazing and we have loved using this service in order to serve all of our local deliveries.”
OS

Oliver S.

Operations manager

Dispatch integrations (4)

Integrations rated by users

We looked at 93 user reviews to identify which products are mentioned as Dispatch integrations and how users feel about them.

Integration rating: 5.0 (1)

Dispatch support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
Knowledge Base

Training options

Documentation
Live Online
Videos

Dispatch FAQs

Q. Who are the typical users of Dispatch?

Dispatch has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Dispatch support?

Dispatch supports the following languages:
English


Q. Does Dispatch support mobile devices?

Dispatch supports the following devices:
Android, iPad, iPhone


Q. Does Dispatch offer an API?

Yes, Dispatch has an API available for use.


Q. What level of support does Dispatch offer?

Dispatch offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base

Related categories