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Workato
4.7
(49)

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Better Integrations through Intelligent Automations

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(43)

Workato Pricing, Features, Reviews and Alternatives

Workato product overview

What is Workato?

Workato is an award-winning cloud automation and integration platform with enterprise-grade capabilities that is trusted by over 21,000 businesses. The solution seamlessly integrates with over 1,000 business applications and enables workflow automation across all those apps.

Key benefits of using Workato

- As a sales, marketing, HR or finance professional, you can create and run these recipes (pre-built integrations) yourself. No need for developers or custom integrations that involve long development cycles.

- Integrate Salesforce with over 1,000 popular apps including ADP 2, Apttus, BambooHR, Basecamp, Bill.com, Box, Capsule CRM, Chargify, Concur, Deputy, Docusign, Dropbox, Eventbrite, Evernote, Expensify, Facebook, Feedly, FinancialForce, Force.com, FreshBooks, Freshdesk, Github, Google apps (Gmail, Google Calendar, Google Contacts, Google Sheets), Goombal, GotoWebinar, HipChat, HubSpot, Infusionsoft, Insightly, Intacct, Intercom, JIRA, Jobvite, MailChimp, Mixpanel, Namely, Netsuite, Pipedrive, Prontoforms, QuickBooks, Revel Systems, Replicon, Sage Live, Salesforce, ServiceMax. ServiceNow, Shopify, Slack, Stripe, SurveyMonkey, TSheets, Trello, Twilio, Twitter, Vend, Woocommerce, Wordpress.com, Wufoo, Xero, Zendesk, ZohoCRM, Zuora and more.

- Choose from more than 100,000+ pre-built integrations

- Create integration recipes between all your cloud and on-premise apps.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Live Online
Videos

Workato pricing information

Value for money

4.4

/5

49

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Workato features

Functionality

4.5

/5

49

Total features

67

14 categories

Most valued features by users

API
Third Party Integrations
Reporting/Analytics
Access Controls/Permissions
Alerts/Notifications
Data Import/Export
Monitoring
Data Visualization

Functionality contenders

Workato users reviews

Overall Rating

4.7

/5

49

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.05/10
Rating distribution

5

4

3

2

1

33

16

0

0

0

Pros
Price is awesome for us non-profit. I shared with them some improvements, and there was some adjustments at the beginning but overall it is totally worth it.
Great support (the customer success team has been very helpful). Easy to initiate help requests through the chat window.
We actually enjoyed the process and the product performs as promised. All software should be as good as Workauto.
Cons
Sometimes it provides some difficulties in integrations. Little bit costly for small businesses or companies.
Pricing / Plans lack any real sense of transparency.
Some of the integrations are seemingly still be tested by Workato. This can result in an inability to build certain integrations.

Overall rating contenders

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Brad E.

Self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An essential part of any business' systems

Reviewed 6 years ago

My company is a contracting business in the energy efficiency industry with 20+ employees and $2-3M in annual revenue. Workato has transformed how our business operates by enabling us to automate what once was time-consuming, error-prone manual processes. Using the automation of Workato recipes has enabled us to save money by getting more production out of the staff we have and prevented us from having to hire new employees or contractors as the company has grown. Those costs savings have greatly exceeded the cost of Workato.

Pros

The feature set and robustness of Workato is second to none. The breadth of customization that Workato allows in such a simple UI is truly remarkable and let's business operators without coding experience create complex integrations that would have cost us tens of thousands of dollars in custom development work. Workato blows other out-of-the-box integrations out of the water.

Cons

Getting our Workato recipes running with the level of detail and granularity of our business processes required a steep learning curve. The basics of the software are easy to learn, but learning how to use formulas and other more complex features required a good amount of trial and error. When errors occur withing recipes, debugging them can be challenging, particularly given that errors are most often returned by the API of one of the software that Workato is connected to rather than Workato itself.

AR
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Verified reviewer

Education Management, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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No-code integration on the fly

Reviewed 10 months ago

One scenario I use is Microsoft Teams. After microsoft teams courses, it send summary of meeting and materials shared in session to participants.

Pros

There is no need to knowlodge of coding. It is no-code integration platform. There are lots of education material and videos. So it is easy to learn and use Workato. Microsoft Teams and excel and email integration really useful.

Cons

It would be really nice and useful if it has an IOS app. Subscription prices can be more flexible for small businessed and personals.

Sr
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Siva r.

Information Technology and Services, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Workato

Reviewed a month ago
Pros

Workato is the best cost-effective tool with user-friendly customer support. The fantastic feature is we can share our recipe to even other users and they can make use of it. There are more than five hundred pre-built app connectors that we can connect to our recipe and testing the workflow is much easier in the workato tool. There are three types of connectors such as Http connectors, Community connectors, and Connectors SDK which help in creating custom connectors with low code in the recipe. Training materials and documentation are easily available which helps new learners to grasp the tool knowledge quickly.

Cons

The only con is it will keep on sending the emails if the flow has errors, which might disturb the users.

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Paul M.

Computer Software, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Has Potential to be Amazing!

Reviewed 5 years ago

I think Workato has great potential. It seems like their needs to be better guides and walkthroughs for each App integration.

Pros

The recipes allowed a huge assortment of customizations to the automated "bots". Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc... It is great for us that have a developer background as we can make changes to the code to update recipes.

Cons

I had many issues getting the apps to connect properly so they could be used. It was not intuitive to figure out how to make a recipe as well.

VP
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Viveka P.

Information Technology and Services, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Workato Review

Reviewed 3 months ago

Overall, Workato is a powerful automation platform that offers wide range of pre-built features and benefits for businesses with cost-effective feature. It helps in automating repetitive tasks and connect with different applications and services. Workato helps user's to achieve our goals efficiently and effectively.

Pros

Workato is a fantastic integration and automation platform that offers users to connect different applications and automate the repetitive tasks and workflows, saves our time and reduces the risk of errors. As a versatile automation tool it supports various applications including cloud-based and on-premise applications. It also enables integration between different applications and systems which...

Cons

Workato's interface might be overwhelming for new users and requires a bit of learning curve to understand how to use the tool effectively.

Workato FAQs

Q. What type of pricing plans does Workato offer?

Workato has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Workato?

Workato has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Workato support?

Workato supports the following languages:
English

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Q. Does Workato support mobile devices?

Workato supports the following devices:
iPad, iPhone

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Q. Does Workato offer an API?

Yes, Workato has an API available for use.

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Q. What other apps does Workato integrate with?

Workato integrates with the following applications:
Wufoo, Authorize.Net, Capsule, Conga Revenue Management, Freshservice, Zoho Social, HubSpot Marketing Hub, Kommo, Adobe Campaign, AzureDesk, Constant Contact, Zoho Notebook, GitHub, Microsoft Outlook, Adobe Commerce, WooCommerce, PayPal, Zoho Recruit, Google Analytics 360, Zoho People, Microsoft OneNote, Dropbox Business, Ortto, FreshMail, Salesforce Work.com, Workplace from Meta, Chatwork, Azuqua, Zoho CRM, Insightly, Jira, Flowdock, Zoho SalesIQ, Campaign Monitor, FullContact, Kenandy Cloud ERP, Datadog, Intuit Data Protect, Quickbase, Zoho ShowTime, Salesforce Marketing Cloud, Adobe Acrobat Sign, Avaza, Microsoft Azure, Calendly, Sage Business Cloud Accounting, Webflow, ActiveCollab, SAP CPQ, Quip, Deputy, Pivotal Tracker, Jobvite, Zoho Projects, Zoho Connect, BILL, xMatters, Sage Intacct, Gusto, QuickBooks Online Advanced, Zoho BugTracker, QuickFill, Zoho Docs, RingCentral Contact Center, Google Docs, iVend Retail, Gmail, Knack, Oracle Service, Expensify, DocuSign, Unbounce, Act!, OneDrive, Airtable, QuickBooks Time, Axon Trucking Software, Zuora, Trello, Google Drive, Box, Zoho Meeting, Zoho Books, Zoho Show, Pipedrive, Amplitude, FreshBooks, RingCentral MVP, Pingdom, Professional Services Cloud, Freshsales, Agile CRM, Buffer, Amazon EC2, Shift4Shop, Appointy, Yammer, NetSuite, Alchemer, OpsGenie, Blackbaud Raiser's Edge NXT, ActiveDEMAND, Zoho Campaigns, Acuity Scheduling, WordPress, Beanstalk, Freshdesk, Namely, Twitter, Workboard, Stripe, Zoho Desk, Workday Financial Management, Tradeshift, ADP SmartCompliance, Veeva CRM, Airbrake, BambooHR, Zoho Forms, Shipwire, Freshchat, Get Satisfaction, TaskRay, Salesforce Sales Cloud, Bitium, ADP Globalview Payroll, ACCOUNTS, Close, SendGrid, Wistia, Rollbar, Zoho Subscriptions, Marketing 360, Slack, PagerDuty, Google Contacts, Zoho Sites, Microsoft 365, Zoho Mail, AppDynamics, Google Ads, Basecamp, Azendoo, GetResponse, ZoomShift, ServiceM8, Hippo Manager, ERP Cloud, Splunk On-Call, Zoho Vault, Zoho Survey, ADP Resource, Microsoft To Do, AnyMeeting, SAP Concur, Zendesk Sell, Replicon, Workday Adaptive Planning, Vend, GoTo Webinar, LinkedIn for Business, Zoho SalesInbox, ProntoForms, Bitbucket, Eventbrite, Zoho Creator, Showpad, JIRA Service Management, Meta for Business, NationBuilder, ServiceNow, Quickbooks Online, Workday HCM, Amazon Cloud Search, Mixpanel, Batchbook, Wave Accounting, Kissmetrics, Conga CPQ, Confluence, Workable, Revel Systems, SurveyMonkey, Keap, Zoho Writer, Nitro, Agendize, Google Calendar, ShipTrack, Librato, AskNicely, Copper, Mailchimp, ServiceMax, Braintree, Twilio, ProWorkflow, Wrike, eSales Enterprise, Zoho Expense, Zoho Analytics, Salesforce CPQ & Billing, Emburse Abacus, Marketo Engage, Asana, Podio, SAP Analytics Cloud, FreeAgent, ASAP Systems, Salesforce Platform, Wishpond, Xero, Zoho Inventory, New Relic, AWeber, Smartsheet, HubSpot CRM, Evernote Teams, Velocity, Blackbaud eTapestry, Intercom, BigCommerce, Zoho Invoice, Shopify, Zendesk Suite

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Q. What level of support does Workato offer?

Workato offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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