Workato Pricing, Features, Reviews & Comparison of Alternatives

Workato

Better Integrations through Intelligent Automations

4.73/5 (26 reviews)

Workato overview

Workato is an award-winning cloud automation and integration platform with enterprise-grade capabilities that is trusted by over 21,000 businesses. The solution seamlessly integrates with over 1,000 business applications and enables workflow automation across all those apps.

Easily build customized integrations to suit your business need with no coding knowledge required!

Workato was recently named an Integration leader by the Forrester Report and a Cool Integration Vendor by Gartner with the #1 ranking in low cost and #1 in value for integration platform.

Workato supports all your integration needs:

Sales:
- 360° Customer Intelligence
- Automated Opportunity Data Population
- Quote-to-order
- Customer Onboarding
- Order-to-cash

Support:
- Smart customer onboarding
- Intelligent support response with AI
- Acting upon your NPS
- Customer-driven development
- Trial, upsell & renewal optimization

Marketing:
- Lead triage and enrichment
- Real-time event attendance sync
- Ecommerce 360° customer view
- Smart follow-ups
- Preemptive churn prediction and upsell

Create integration recipes between all your cloud and on-premise apps.

Learn More about Workato over here: https://www.workato.com/integrations/
www.workato.com

Pricing

Pricing options
Free trial
Freemium
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Workato screenshot: Automate your Integrations across 1,000 + Applications! Workato Overview VideoWorkato screenshot: Workato Enterprise-Class FeaturesWorkato screenshot: Browse and use pre-built integrationsWorkato screenshot: Intuitive Drag and Drop interface for simple data transferWorkato screenshot: Various Triggers to sync update Data / Custom Objects Workato screenshot: Complex logic, Conditional filters, Multi-step, Multi-apps - all in a single workflowWorkato screenshot: Job History Section for Reviewing Processed Records

Workato reviews

Excellent
19

Very good
7

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.1
  4.8
Blake Harrison

Great Product If You Know What You're Doing

Used daily for 1-2 years
Reviewed 2017-03-07
Review Source: GetApp

As a consultant, I use Workato both in my own business and in multiple clients' accounts. I began using Workato because QuickBase promoted them as the preferred integrator when Intuit announced the sale of QuickBase. While they have a large number of pre-built connectors as well as the ability to setup HTTP calls, the process of building Recipes has an extreme learning curve, especially coming from a service like ItDuzzit. Additionally, the team often releases new or beta connectors without first having any supporting documentation, other than the connector's marketing page. Overall, they have a good product, but they seriously need to review their release process and the setup of their support portal.Lots of pre-built connectors. Chat agents are generally very quick to respond.

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Brad Eisenberg

An essential part of any business' systems

Used daily for 6-12 months
Reviewed 2017-01-03
Review Source: GetApp

My company is a contracting business in the energy efficiency industry with 20+ employees and $2-3M in annual revenue. Workato has transformed how our business operates by enabling us to automate what once was time-consuming, error-prone manual processes. Using the automation of Workato recipes has enabled us to save money by getting more production out of the staff we have and prevented us from having to hire new employees or contractors as the company has grown. Those costs savings have greatly exceeded the cost of Workato.The feature set and robustness of Workato is second to none. The breadth of customization that Workato allows in such a simple UI is truly remarkable and let's business operators without coding experience create complex integrations that would have cost us tens of thousands of dollars in custom development work. Workato blows other out-of-the-box integrations out of the water.

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Andy McKay

Reliable DIY Integration We Trust

Used daily for less than 6 months
Reviewed 2018-09-24
Review Source: GetApp

We are in the construction contracting business with 100 employees. Our primary use case was to have Workato keep our Salesforce and Quickbooks Online CRM data in sync and eliminate time-consuming manual updates. After a 1 month trial and some minor recipe tweaking, we found that Workato simply outperformed all of the other integration solutions we tested in terms of reliability and real "hands free" automation. The community has a wealth of pre-made recipes available that you can customize to suit your needs. Everything from the use of data pills, to the documentation is very intuitive and user friendly. The customer support team has been extremely helpful and responsive to anything that has come up. Our account rep Bala went above and beyond to get our first recipes running. We now plan to expand our use of Workato to help automate other crusty business procedures. I would recommend this product to anyone looking for DIY integration that delivers true automation without needing to be a developer.

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Anonymous

The tool I was looking for!

Used daily for 1-2 years
Reviewed 2017-08-31
Review Source: GetApp

I'm a huge google fan but sometimes not everything was linked with other programs. Workato came to my rescue! Now almost seemlessly everything is synchronized. I no longer need to manually update several databases. Price is awesome for us non-profit. I shared with them some improvements, and there was some adjustments at the beginning but overall it is totally worth it!

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Jeff Corn

Incredibly powerful Integrator

Used daily for 2+ years
Reviewed 2018-07-01
Review Source: GetApp

Super robust. Workato was able to replace other less fully featured integrators when it became necessary as our business grew. Nearly anything is possible if you know what you're doing!

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Workato pricing

Pricing options
Free trial
Freemium
Subscription
View Pricing Plans

BASE:
- $249/month (billed annually)
- Connect with base apps
- 3 Base App connections
- 5,000 transactions/month
- 1 hour quick start service
- Forum and email support

PROFESSIONAL:
-$599/month (billed annually)
- Connect professional apps
- 2 Pro App connections. 3 Base App connections
- 30,000 transactions/month
- 3 hour quick start service
- Forum, email, live chat

BUSINESS:
- $1,499/month (billed annually)
- Connect business apps
- 2 Business or Pro App connections. 3 Base App connections.
- 100,000 transactions/month
- 5 hour quick start service
- Forum, email, live chat, phone

BUSINESS PLUS:
- $2,499/month (billed annually)
- Connect business plus apps
- 2 Business Plus, Business, or Pro App connections. 3 Base App connections
- 250,000 transactions/month
- 8 hour quick start service
- Forum, email, live chat, phone

ENTERPRISE:
- $5,000/month (billed annually)
- Connect to Enterprise Apps
- Security and Governance capabilities
- Batch/Bulk processing
- Customizable quick start service
- 24/7 live chat, email, phone support

For the complete list of plans, visit https://www.workato.com/pricing

Workato features

API
Activity Tracking
Application Integration
Auditing
Data Import/Export
Drag & Drop Interface
Monitoring
Real Time Data
SSL Security
Third Party Integration
User Activity Monitoring

Access Control (72 other apps)
Activity Dashboard (110 other apps)
Automatic Notifications (97 other apps)
Collaboration Tools (58 other apps)
Projections (63 other apps)
Real Time Monitoring (80 other apps)
Real Time Reporting (59 other apps)
Reporting & Statistics (66 other apps)
Workflow Management (70 other apps)

Additional information for Workato

Key features of Workato

  • Get up and running with an integration solution in minutes
  • Simple drag and drop user interface. No coding required
  • Multi-step integrations with multiple apps
  • More than 100,000+ pre-built integrations to choose from
  • Open community to share and clone pre-built integrations
  • Connect & automate 1000+ popular cloud applications
  • Real-time integration based on triggers
  • Customized error logs for convenience
View All Features

Benefits

- As a sales, marketing, HR or finance professional, you can create and run these recipes (pre-built integrations) yourself. No need for developers or custom integrations that involve long development cycles.

- Integrate Salesforce with over 1,000 popular apps including ADP 2, Apttus, BambooHR, Basecamp, Bill.com, Box, Capsule CRM, Chargify, Concur, Deputy, Docusign, Dropbox, Eventbrite, Evernote, Expensify, Facebook, Feedly, FinancialForce, Force.com, FreshBooks, Freshdesk, Github, Google apps (Gmail, Google Calendar, Google Contacts, Google Sheets), Goombal, GotoWebinar, HipChat, HubSpot, Infusionsoft, Insightly, Intacct, Intercom, JIRA, Jobvite, MailChimp, Mixpanel, Namely, Netsuite, Pipedrive, Prontoforms, QuickBooks, Revel Systems, Replicon, Sage Live, Salesforce, ServiceMax. ServiceNow, Shopify, Slack, Stripe, SurveyMonkey, TSheets, Trello, Twilio, Twitter, Vend, Woocommerce, Wordpress.com, Wufoo, Xero, Zendesk, ZohoCRM, Zuora and more.

- Choose from more than 100,000+ pre-built integrations

- Create integration recipes between all your cloud and on-premise apps.