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OptimoRoute vs DispatchTrack Comparison (2026)

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OptimoRoute logo

OptimoRoute

DispatchTrack logo

DispatchTrack

Overview

OptimoRoute helps route planning businesses provide stand-out service. The cloud-based software plans and optimizes routes in seconds. Save time and free up resources to grow your business. Get started with a 30-day free trial and scalable Starter, Business, and Enterprise pricing.

DispatchTrack is a route planning and field service management software that helps businesses manage dispatch operations, logistics, customer communications, order-tracking, billing, and appointment booking on a centralized platform.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

35.1

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

75

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

268

5

4

3

2

1

186

70

11

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.5

34

5

4

3

2

1

22

9

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

“Security is also important for us because we handle customer names, addresses, phone numbers, and delivery details, so we expect route planning software to treat that information seriously.”
MR

Matej R.

Owner

“We use it for our local fruit webshop deliveries, where we have many customer addresses, different delivery areas, and limited delivery capacity.”
MR

Matej R.

Owner

“Customer notifications, route tracking, and delivery monitoring are also very useful because customers have better information and we have a clearer overview of what is happening in the field”
MR

Matej R.

Owner

Pros

Not enoughreviews yet

Cons

“Without a computer it's nearly impossible to edit or change your routes, the mobile desktop version doesn't work and these changes can't be made from the app.”
DT

DJ T.

owner operator

“The pricing can be a bit expensive for smaller businesses, and it took some time to learn all the features when we first started using it.”
TS

Tajinder S.

director

“There are instances where we need to run additional drivers on certain days and the system currently does not support to add ad-hoc drivers, you need to purchase min. a full month of membership for the same.”
NM

Nikita M.

Sr. Mgr.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features89
  • 3PL Management
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Billing Rate Management
  • CRM
  • Calendar Management
  • Carrier Management
  • Cash on Delivery
  • Communication Management
  • Compliance Management
  • Contact Database
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Demand Forecasting
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • EDI
  • Electronic Signature
  • Email Alerts
  • Emergency Dispatch
  • Employee Management
  • File Storage
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • Forms Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Import/Export Management
  • Inventory Management
  • Job Management
  • Job Tracking
  • Label Printing
  • Live Driver Tracking
  • Live Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Time Clock
  • Order Entry
  • Order Management
  • Order Tracking
  • Payment Collection in the Field
  • Performance Metrics
  • Picking & Routing
  • Predictive Analytics
  • Price/Margin Management
  • Progress Tracking
  • Proof of Delivery
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Tracking
  • Shipping Management
  • Status Tracking
  • Strategic Planning
  • Supply Chain Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Technician Management
  • Territory Management
  • Third-Party Integration
  • Third-Party Integrations
  • Time Tracking
  • Traceability
  • Transportation Management
  • Vehicle Tracking
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • Total features111
  • 3PL Management
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Billing Rate Management
  • CRM
  • Calendar Management
  • Carrier Management
  • Cash on Delivery
  • Communication Management
  • Compliance Management
  • Contact Database
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Demand Forecasting
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • EDI
  • Electronic Signature
  • Email Alerts
  • Emergency Dispatch
  • Employee Management
  • File Storage
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • Forms Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Import/Export Management
  • Inventory Management
  • Job Management
  • Job Tracking
  • Label Printing
  • Live Driver Tracking
  • Live Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Time Clock
  • Order Entry
  • Order Management
  • Order Tracking
  • Payment Collection in the Field
  • Performance Metrics
  • Picking & Routing
  • Predictive Analytics
  • Price/Margin Management
  • Progress Tracking
  • Proof of Delivery
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Tracking
  • Shipping Management
  • Status Tracking
  • Strategic Planning
  • Supply Chain Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Technician Management
  • Territory Management
  • Third-Party Integration
  • Third-Party Integrations
  • Time Tracking
  • Traceability
  • Transportation Management
  • Vehicle Tracking
  • Warehouse Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations6
  • Dynamics 365
  • Geotab
  • NetSuite
  • Oracle Fusion Cloud ERP
  • Plivo
  • SAP HANA Cloud
  • STORIS
  • Salesforce Platform
  • Samsara
  • Shopify
  • Twilio
  • Zapier
  • Total integrations7
  • Dynamics 365
  • Geotab
  • NetSuite
  • Oracle Fusion Cloud ERP
  • Plivo
  • SAP HANA Cloud
  • STORIS
  • Salesforce Platform
  • Samsara
  • Shopify
  • Twilio
  • Zapier

Alternatives

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