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OptimoRoute vs Samsara Comparison

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Overview

Category Leaders

OptimoRoute helps field service and delivery businesses provide stand-out service. The cloud-based software plans and optimizes...

Category Leaders

Samsara is a fleet operations management platform which helps various industries including transportation, logistics & construction...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

39

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

153

5

4

3

2

1

102

42

8

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.3

482

5

4

3

2

1

323

86

18

9

46

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

Excellent value for the money - and the existing feature set is still as good as or better than most of the others we looked at.
Experience has been great, the customer notifications has been the highlight of the program.
Once we figured it out, with help from support, it was super easy to use.

Pros

The implementation team was amazing and made sure the setup process was very easy. The dashboard of the program is great and the integration with my other favorite software is on point.
I feel that we are a safer fleet now. I am overall very happy with the system and would recommend it.
Super friendly staff, getting the program implemented from start to finish was easy with samsara staff helping us through the process.

Cons

When marking as failed, should have a choice of reasons or somewhere to type as to why delivery failed.
One downside, is that it can be difficult to plan multiple routes at once for multiple drivers in the same city by only using the automatic route generator.
I'm not sure that there is anything about the software that I dislike.

Cons

At times there have been data problems. It is rare and data is never lost just needs to be recovered.
Horrible experience, completely cannot count on this product.
Poor communication, too difficult to get anyone to help you, always blame issues on something else. Never works when I need it, I completely cannot depend on this product.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features48
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Tracking
  • Audio/Video Recording
  • Audit Trail
  • Automated Scheduling
  • CRM
  • Communication Management
  • Compliance Management
  • Cross Docking
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Driver Management
  • EDI
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight Operations
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • IFTA Reporting
  • Import/Export Management
  • Incident Reporting
  • Live Driver Tracking
  • Live Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Monitoring
  • Online Time Clock
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Picking & Routing
  • Playback Controls
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Records Management
  • Refund Management
  • Remote Access/Control
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Tracking
  • Shipping Management
  • Status Tracking
  • Strategic Planning
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Transportation Management
  • Trend Analysis
  • Trip Logs
  • Truckload Management
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Video Analytics
  • Video Capture
  • Video Management
  • Video Streaming
  • Violation Tracking
  • Work Order Management
  • Total features74
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Tracking
  • Audio/Video Recording
  • Audit Trail
  • Automated Scheduling
  • CRM
  • Communication Management
  • Compliance Management
  • Cross Docking
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Driver Management
  • EDI
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight Operations
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • IFTA Reporting
  • Import/Export Management
  • Incident Reporting
  • Live Driver Tracking
  • Live Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Monitoring
  • Online Time Clock
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Picking & Routing
  • Playback Controls
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Records Management
  • Refund Management
  • Remote Access/Control
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Tracking
  • Shipping Management
  • Status Tracking
  • Strategic Planning
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Transportation Management
  • Trend Analysis
  • Trip Logs
  • Truckload Management
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Video Analytics
  • Video Capture
  • Video Management
  • Video Streaming
  • Violation Tracking
  • Work Order Management

Integrations

  • Total integrations1
  • Adobe Commerce
  • BigCommerce
  • Ecwid
  • FedEx Ship Manager
  • FourKites
  • Google Maps
  • Microsoft Excel
  • NetSuite
  • PayPal
  • PrestaShop
  • QuickBooks Online Advanced
  • Samsara
  • Shopify
  • Shopify Plus
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations61
  • Adobe Commerce
  • BigCommerce
  • Ecwid
  • FedEx Ship Manager
  • FourKites
  • Google Maps
  • Microsoft Excel
  • NetSuite
  • PayPal
  • PrestaShop
  • QuickBooks Online Advanced
  • Samsara
  • Shopify
  • Shopify Plus
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • Xero
  • Zapier