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DispatchTrack Logo

DispatchTrack

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Route planning and field service management software

(3)

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DispatchTrack Pricing, Features, Reviews and Alternatives

DispatchTrack FAQs

Q. What type of pricing plans does DispatchTrack offer?

DispatchTrack has the following pricing plans:
Starting from: $55.00
Free Trial: Available

These products have better value for money


Q. Who are the typical users of DispatchTrack?

DispatchTrack has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does DispatchTrack support?

DispatchTrack supports the following languages:
English, French, Spanish


Q. Does DispatchTrack support mobile devices?

DispatchTrack supports the following devices:
Android, iPad, iPhone


Q. Does DispatchTrack offer an API?

Yes, DispatchTrack has an API available for use.


Q. What other apps does DispatchTrack integrate with?

DispatchTrack integrates with the following applications:
NetSuite


Q. What level of support does DispatchTrack offer?

DispatchTrack offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Phone Support

DispatchTrack product overview

Price starts from

55

What is DispatchTrack?

DispatchTrack is a route planning and field service management software that helps businesses manage dispatch operations, logistics, customer communications, order-tracking, billing, and appointment booking on a centralized platform. Using the Visibility Manager, organizations can view the history or real-time delivery status of orders and notify clients about estimated time of arrival (ETA).

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Chat
Phone Support

Training options

Documentation
Live Online

Not sure about DispatchTrack? Compare it with a popular alternative

Starting from

55

Free plan
Free trial
Pricing range

Starting from

299

Per month

Per Feature

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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DispatchTrack pricing information

Value for money

4.8

/5

22

Starting from

55

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

DispatchTrack features

Functionality

4.6

/5

22

Total features

92

15 categories

Most valued features by users

Third-Party Integrations
Dispatch Management
Reporting & Statistics
Activity Dashboard
Delivery Tracking
Order Management
API
Alerts/Notifications

Functionality contenders

DispatchTrack users reviews

Overall Rating

4.7

/5

22

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

16

5

1

0

0

Overall rating contenders

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Andre L.

Consumer Electronics, 10,001+ employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Stay on-time with this software

Reviewed 5 years ago

Saving customers time by staying on track and delivering updates along the way. Saving businesses money by not wasting delivery drivers time or gas

Pros

Listen the customer communication feature is awesome. Schedule appointments with ease, give customers a delivery ETA the day off, lastly have the customer confirm the scheduled delivery now that is full circle awesomeness.

Cons

I haven't run into problematic issues while implementing or using this software

GM
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Gustavo M.

Logistics and Supply Chain, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best routing app in the market.

Reviewed a month ago

Excellent. Great software that integrates the company with our employees.

Pros

The accessibility to routes from my phone, multiple users with one account.

Cons

The number of necessary steps to set up a route.

DV
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David V.

Logistics and Supply Chain,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best dispatching for final mile delivery, does have room for improveme

Reviewed 8 years ago
Pros

The ability to route and call customers makes for easy scheduling.

Cons

sometimes it hard to a clear picture on when improvements will be made.

RD
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Ron D.

Furniture, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

5 Years using Dispatch Track

Reviewed 7 years ago

This is the best tool out there to integrate your systems into for optimal distribution management. Their Product Teams are perpetually improving and reacting to customers' needs. Most importantly, DT keeps me informed 24/7 on all my devices.

Pros

DT has steadily kept their capabilities up with Google Maps offerings making routing and tracking...fast, accurate, and intuitive. Manipulating routes and stops is easily done. Customizing drop down selections forever match your particular elements. They steadily offer new reports rendering valuable feedback on delivery performance. DT is FAST.

Cons

I would like to see a training manual for each level user. If there is a DT newsletter, I'm unaware of it.

SE
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Susan E.

Furniture, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Saves resources and aids with accountability.

Reviewed 4 years ago

Increased efficiency, less overtime, less fuel used. We know where our truck is at all times. We were able to provide proof that our truck did not cause damage to a building because of the GPS feature.

Pros

We use this to route our delivery truck each morning. We have been able to make more deliveries and use less fuel and labor because of the increased efficiency.

Cons

Some initial bugs with the ipad interface. Works best on non-apple products.

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