Pin Live - 2026 Pricing, Features, Reviews & Alternatives

Pin Live is a cloud-based order tracking and transportation management system that will enhance your logistics operations and customer experiences. The platform allows businesses to manage drivers and deliveries, track orders, generate reports, and more.

The following are the features of Pin Live:

- Intuitive user interface: The interface can easily be tailored for different users, depending on their preferences, ensuring a smooth ride for all, from loading data to creating meaningful outputs.

- Integration capability: You can move data into and out of Pin Live via flexible file transfer, public-facing APIs and/or webhooks.

- Cloud-based technology: Pin Live lives in the cloud and is browser-based. Drivers are provided a mobile app that is available for local functionality to guide them to and through each delivery. The app even works offline as data is locally cached, synching as soon as the signal returns.

- Order capture and search: All orders, down to line-item detail, are available with a powerful search feature to find and report on.

- Live tracking: A list-based view is available for your team to view the status of every order, driver, and route, with delays flagged to anticipate and mitigate any issues that arise.

- Customer messaging: All events are captured on the system, from leaving the depot to capturing proof of delivery. SMS and/or emails can be sent to customers, triggered by specific events that occur. The text is fully configurable, and all communications can be branded with your company details.

- Customer portal: Customers may tap on links in the messages they receive to access the Pin Live tracking page for their order, enabling them to find the answers to their queries themselves. They can also reschedule their order.

- Scanning and tracking: Pin Live can use existing bar codes or create them from scratch. It can also print labels to be attached to products or containers.

- Photo capture functionality is available on devices or can be integrated with scanning hardware. This ensures that items can be scanned and tracked for the whole of the end-to-end product journey. Scanned events are also immediately available via the Pin Live user interface for staff and customers to view.

- Fleet management: Full fleet management functionality is included within Pin Live, from scheduling and tracking maintenance to fully configurable daily walk-around checks.

Pin Live supports integration with Turn, CACI’s commercial vehicle satellite navigation system, to help navigate your large vehicles to avoid low or weak bridges, narrow roads, sharp corners, and other physical restrictions, enabling you to know that your vehicles are using the optimal routes and avoiding roads that you shouldn’t be traveling on. Pin Live captures a plethora of insightful data that can bolster management capabilities across your organization.