Samsara vs Platform Science

Motive

One Step GPS

Verizon Connect

Motive is a cloud-based fleet management solution that helps fleets of all types track vehicles with real-time GPS, automate operations, simplify compliance, and more, using a centralized platform.

One Step GPS is a web-based fleet tracking solution designed for businesses of all sizes across various industries such as construction, transportation, and service businesses that offers real-time fleet GPS tracking capabilities.  It allows users to monitor the location of their vehicles in real-time and offers vehicle visibility and safety. It helps businesses from asset theft.

Verizon Connect is a cloud-based software designed for businesses of all sizes that helps manage vehicles, drivers, equipment and jobs.

Fleet Manager

The customer service and reporting a problem through the system.   If I call my rep it's great customer service.   If I can't get in touch with him or I used the reporting on line it takes far to long to get help and resolution

Logistic Analyst

the best feature is the customer service/ support team that is always willing to help and follow up with tickets.

Senior Associate

improves reporting accuracy and supporting better decision-making, offers good value for money, and customer support also.

Samsara is a fleet operations management platform which helps businesses across various industries including transportation, logistics, and construction streamline fleet operations with features such as GPS fleet tracking, ELD compliance, routing and dispatch, documents, reporting and alerts, and more.

Access Controls/Permissions

Accounting

Activity Dashboard

Alerts/Notifications

Asset Tracking

Audit Trail

Barcoding/RFID

Carrier Management

Communication Management

Compliance Management

Customer Database

Customer Management

Customizable Forms

Customizable Reports

Data Visualization

Dispatch Management

Document Management

Drag & Drop

Driver Logs

Driver Management

Emergency Dispatch

Employee Management

Fleet Management

For Drivers

For Freight Operations

For Schools

Fuel Cost Management

Fuel Management

Fuel Tracking

Geofencing

Geographic Maps

Geolocation

GIS Integration

Heatmaps

Historical Reporting

IFTA Reporting

Incident Reporting

K-12

Live Driver Tracking

Location Tracking

Maintenance Management

Maintenance Scheduling

Mileage Tracking

Mobile Access

Mobile App

Monitoring

Order Tracking

Performance Metrics

Quotes/Estimates

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Updates

Records Management

Refund Management

Reminders

Repair Tracking

Reporting/Analytics

Reporting & Statistics

Route Management

Route Optimization

Routing

Safety Management

Scheduling

Search/Filter

Self Service Portal

Service History

Shipment Tracking

Shipping Management

Technician Management

Third-Party Integrations

Time Tracking

Transportation Management

Trend Analysis

Trip Logs

Truckload Management

Vehicle Information

Vehicle Maintenance

Vehicle Management

Vehicle Tracking

Video Capture

VIN Lookup

Violation Tracking

Work Order Management

By industry, Samsara reviewers are most commonly professionals in transportation/trucking/railroad (44%). The most frequent use case for Samsara cited by reviewers is fleet management (63% of reviewers).

Users and use cases

Some users say Samsara’s GPS tracking and camera features justify the higher price for them. Reviewers appreciate the all-in-one pricing and payment plans, but some users report high costs, confusing pricing, and poor value for small businesses.

Value for money

Samsara is a GPS tracking program with key features that include vehicle tracking, real-time monitoring, GPS functionality, driver management, mobile access, compliance management, and more.

Samsara

Web-based

iPhone

iPad

Android

Geotab

Omnitracs One

Azuga Fleet

DriveCam

Teletrac Navman DIRECTOR

Fleetio

Driver•i One

Platform Science

Titan GPS

Zonar 

Zubie

Rhino Fleet Tracking

Basic

Aggressive and misleading sales tactics

President

Be careful when dealing with the sales people with this company.

48% of reviewers feel negative about the Sales Experience. Reviewers indicate that sales representatives can be pushy, focusing on upselling rather than customer needs. They say some sales pitches are misleading, with features or pricing not matching what is delivered. Users report feeling pressured into long-term contracts and express frustration with a lack of transparency during the sales process. Some mention that after the sale, support and follow-through are lacking, and promises made by sales staff are not always honored. Many feel the sales process prioritizes closing deals over customer satisfaction.

Complex and frustrating billing

I was very frustrated with this situation, but went ahead and let them draft the next 6 months of payments on my credit card which they have on file (Bad mistake to give them credit card authorization).    When they continued charging my charge card in August, September and beyond,  I called again to stop this.

84% of reviewers feel negative about Billing and Payment. Reviewers report frequent issues with billing errors, unauthorized charges, and difficulty resolving disputes. They indicate that the cancellation process is unclear and often results in unexpected fees or continued charges after services are discontinued. Users say communication with the billing department is slow and unhelpful, with many experiencing long delays or no resolution. Some reviewers mention being double-billed, facing challenges with contract renewals, and struggling to get refunds. Many feel the billing practices are not transparent and cause significant frustration.

Unresponsive phone assistance

Safety

instead os help they overrun you with emails from 6 or 7 representative asking same thing at same time and make you loose track of the conversation, also, after 30 min or 1 hour they rush to hang up on you to keep going, poor knowledge from the team explaining you contracts breakdowns

Director of Maintenance Regional Manager

The client support phone staff try there best but have a difficult time understanding the issues and are quick to get you off the phone by saying they will send a link to solve the issue.

57% of reviewers feel negative about Phone Support. Reviewers report difficulty reaching support staff by phone, long wait times, and frequent transfers between departments. They indicate that promised callbacks often do not happen, and issues are commonly handled through email rather than direct conversation. Users say support staff sometimes lack product knowledge and are quick to end calls without resolving problems. Many feel that the escalation process is slow and that support is less effective since more staff work remotely. Overall, reviewers find phone support unreliable and frustrating.

Challenging vehicle integration

Cable selection wrong for older vehicles even when I plugged in VIN and it gave me the same wrong cable for multiple trucks.

44% of reviewers feel negative about Truck and Vehicle Management. Reviewers report difficulties with installing devices in various vehicle types, citing compatibility issues with older or specialized trucks. They indicate that maintaining connections between hardware and vehicles can be problematic, sometimes leading to inaccurate data or loss of monitoring. Users say troubleshooting requires significant effort, and resolving issues with equipment or diagnostics can be time-consuming. Some mention that the system does not always capture all necessary vehicle data, and hardware failures or connectivity problems can disrupt fleet management.

Frequent software glitches

Assets Coordinator

the occasional delay in data syncing, which can be frustrating during time-sensitive operations.

68% of reviewers feel negative about Bugs and Issues. Reviewers indicate that the software experiences regular glitches, such as slow performance, connectivity problems, and delayed data syncing. They say that editing logs or reports can be cumbersome due to bugs, and some features are prone to malfunction or unexpected errors. Users report that mobile and tablet apps can be unreliable, with data loss or inaccurate entries occurring during use. Many mention that resolving technical issues often takes time, and some bugs have a noticeable impact on productivity and daily operations.

Comprehensive fleet dashboard

Service Coordinator

Having the ability to see all of our assets on one dashboard has made serving our customers much easier.

The easy of use of the dashboard and how data is contained and made easier to understand it is probably the apple equivalent of ELD products

94% of reviewers feel positive about the Dashboard. Reviewers appreciate having all fleet data consolidated in one organized, easy-to-navigate dashboard. They say the dashboard offers robust functions for tracking, reporting, and evaluating data, making it simple to monitor assets and share information with team members. Users find the dashboard intuitive, allowing quick access to safety, maintenance, and operational insights. They indicate that customization options and integration with other software enhance their ability to manage fleets efficiently. Many value the dashboard’s clarity and how it streamlines decision-making.

Reliable vehicle monitoring tools

manager

We love using samsara , it makes our party rental company stress free, we know where our driver at all times, if they are speeding , maintenance  is easier with the app , it tell you what's wrong with vehicle, you don't have to keep track yourself .

93% of reviewers feel positive about Vehicle Tracking. Reviewers say they can easily track vehicles, drivers, and assets at all times, which brings peace of mind and improves business operations. They appreciate the system’s accuracy in monitoring vehicle locations, speeds, and maintenance needs. Users indicate that the tracking tools help ensure safety compliance and allow for better management of driver behavior and routes. Many mention that being able to monitor vehicles remotely and in real time has streamlined their workflow and made managing large fleets more manageable.

Intuitive and modern interface

Direct of Safety and Compliance

Ease of use, user friendliness and most of the things are streamlined for efficiency and speed.

97% of reviewers feel positive about the User Interface. Reviewers appreciate how intuitive and user-friendly the interface is, noting that it feels familiar even to new users. They indicate that the design streamlines workflows, making it easy to access information and customize settings. Users say the platform is visually appealing, modern, and simple to navigate, which helps with onboarding and daily operations. They find the interface supports efficient data retrieval and management, with clear documentation and helpful tutorials. Many users mention that the interface contributes to overall productivity and is accessible from anywhere.

Accurate real-time fleet tracking

Dispatcher

I like that we are able to share this live tracking, including what day & what time the link expires.

Manager

This means you can watch vehicles moving in real time, which is great for updating VIP clients.  

93% of reviewers feel positive about Real-Time Tracking. Reviewers appreciate the ability to monitor fleet locations and statuses instantly, which they say improves operational efficiency and customer communication. They indicate that real-time tracking is reliable and accurate, supporting asset management, compliance, and safety. Users find sharing live tracking links with customers and team members particularly useful. They mention that the system’s detailed analytics and reporting capabilities help streamline audits and regulatory requirements. Many users highlight that real-time visibility reduces stress and enhances overall fleet oversight.

Account Manager

The system also gives us helpful insight into driver behavior and maintenance needs, which has pushed us to stay ahead of service issues and coach safer driving habits, both of which have real financial benefits when you’re running a fleet.

The system automatically detects and uploads clips of harsh events or distracted driving, which makes coaching our drivers much easier and provides great insurance protection in case of accidents."

dispatcher

The GPS tracking is accurate, the dashboard gives good visibility into driver and vehicle activity, and the video features add an extra layer of accountability and safety.

Regional Director

The equipment is durable, fast, and provides audio minders to drivers when they are demonstrating negative behaviors (ex: looking at their cell phones, speeding, not wearing a seatbelt, etc.).

QC QA Auditor

Samsara has been an incredible asset to us for ensuring safety of our fleet on the road, reducing incidents with our drivers, providing support following an incident, and providing an avenue through which we can affirm, encourage, and reward our Enforcement officers for above average performance!  

Safety and Compliance Manager

The real-time GPS tracking is reliable, and having immediate visibility into vehicle locations, idling, speed, and driver behavior has significantly improved our operational oversight and accountability.

safety manager

I also want to mention the updates  the data connection is limited, and with weekly updates this often causes incorrect hour calculations for drivers. When it comes to hours, this is a real issue, especially because Samsara is considered one of the best ELD devices in the USA, and my company uses it mainly because the logs cannot be edited. Because of that, Samsara should improve its services and make things easier for drivers, not force them to do “math problems” just to guess how many hours they will have. And with constant updates, there’s always a risk that the logbook won’t work the way it should.

DIRECTOR OF FLEET MANAGEMENT

SOME OF THE SET UP COULD BE STREAMLINES, FOR INSTANCE I CREATED SERVICE INTERVALS FOR BASIC OIL CHANGES, EVERYTIME I NEED TO ADD A VEHICLE I NEED TO GO INTO THE SETTINGS AND MANUALLY PUT IT IN.

Admin Trainer Hours of Service Logs

TICKET turn around time is a HUGE issue for me. When I open a ticket, I am in need of a QUICK resolution b/c the majority of the time, the issues is affecting my drivers logs and they can't drive until it's corrected or fixed.

Operations Manager

AI software to help make our drivers as safe as possible, also helps safety managers track events and help with customer satifaction.

National Asset Manager

I don't like the battery life on the AG-51 asset tracker when it comes to unpowered fleet assets that are on the road for extended periods of time as the batteries would die and would cause us to lose tracking on assets until batteries could be replaced.

The video system is also a big plus because it helps clear up incidents quickly and provides protection for both the company and the driver if something happens on the road.  

We were even able to provide our video to prove not guilty in a car accident.   Because we were able to show video facing in and out that showed we were not following too closely, were not on a phone or distracted it proved not our fault.

Since one of our primary functions with our operation is to enforce parking, our fleet and our large number of Enforcement Officers are vital to a successful operation.  

Safety Manager

Lack of speed tracking on detailed overview.   When you drill down to the exact location of the truck and can watch it driving you cannot see the speed they are traveling.

Cost Control Analyst

Samsara helps me keep track of my fleet vehicles and has helped us make informed decisions based on actionable data.

Senior Claims adjuster

It simplifies day-to-day operations and gives a clear view of all vehicles in one place, which really reduces stress while managing the fleet

Admin

We also like that you can send real-time tracking to customers, and they can easily access and track the trucks.

Operations Execution Coordinator

We recently installed 360 Multi Cameras and it has been such a great way to reduce accidents and help our drivers feel safer while they are on the road.

Project Manager

My personal usage of Samsara within my role relates to setting up drivers for dispatch, troubleshooting issues with Routes, and reviewing dashcam footage in the case of incidents.

Business Owner

We like being able to see real time location of our fleet, also love the vehicle diagnostics. And it's very easy to recall video captures at certain moments of a trip for review.

Aggregate Dispatch Coordinator

This is a tool that allows us to more efficiently and accurately: bill customers, pay drivers, dispatch drivers, maintain equipment, track milage, address safety concerns and track driver's licenses and medical cards.

Samsara vs Platform Science Comparison (2026)

Samsara

Platform Science

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives