Descartes ShipRush vs Stamps.com

Easyship

ShipTime

Pirate Ship

Easyship is a cloud-based, all-in-one shipping platform which allows eCommerce businesses to manage domestic & international shipping through 250+ courier solutions

ShipTime is a shipment tracking software that helps businesses in the eCommerce sector compare and select freight carriers based on offered rates. The platform enables managers to automatically enter the ship-to location using the address lookup tool.

Pirate Ship is a cloud-based solution, which helps small businesses buy postage and print shipping labels fordomestic and international packages with USPS postage. It lets users purchase and print shipping labels in ZPL or PDF file format and share them with customers by generating a private link.

ShipRush is an integrated shipping software designed to enable eCommerce businesses to control shipping processes quickly & easily

Accounting

Air Shipping

Alerts/Notifications

Barcode/Ticket Scanning

Bills of Lading

Claims Management

Customizable Branding

Data Import/Export

Delivery Tracking

eCommerce Management

Freight Shipping

Ground Shipping

Label Printing

Multi-Location

Order Management

Order Tracking

Package Tracking

Parcel Shipping

Quotes/Estimates

Real-Time Updates

Returns Management

Search/Filter

Shipment Price Calculation

Shipment Tracking

Shipping Labels

Shipping Management

Status Tracking

Third-Party Integrations

Warehouse Management

Descartes ShipRush

Windows

Web-based

Linux

ShipStation

FedEx Ship Manager

Stamps.com

AfterShip

ShippingEasy

Express 

Speedy

Warehouse

Enterprise/OEM

Ops Manager

We have a rental program, and we ship several boxes of equipment to a customer that we provide return labels for, and we have to do all the labels for the return individually

Customer Engagement specialist

I like how ShipRush simplifies shipping with its user-friendly interface and seamless integration with multiple carriers, saving time and reducing errors.

The integration with multiple carriers and easy label printing made it a breeze to manage, though a little more customization would have been nice!

Cannot create multiple return labels for the same customer simultaneously.

Customer Service

It really helps with efficiency while processing orders.   

UI is a bit bulky, but probably because it does so much.

It's been good, works great with eBay, and woo commerce store.

Vice President

Easy to use interface allows for smooth shipping each day

I love how easy ShipRush integrates with Netsuite.

sensitive content hidden] was helpful in getting us set up.

Easy to navigate after a bit of training.

Shipping and QC Supervisor

Also, priced very well compared to competitors.

General Manager

I can compare my personal UPS account rates with my Descartes ShipRush account rates to get the best price, as well as incorporate and integrate the accounts for my online retailers I dropship for.

Owner

So, if you ship 100 orders per day, it's now costing you an additional $20 per day or $600 per month!!  

Supervisor

What I like most about this software is the ability to allow multiple users to access the portal at the same time, along with the ability to track returns for customer which allows our company to process refunds in a timely matter.

I'm pretty sure they're going to start hemorrhaging customers left and right, or at least customers who ship a lot of items like ourselves.

The automation of shipments allows for quick shipping of orders.  

Shipping Manager

Their are times when I print out labels at  5:00pm that will be shipping out the next day, and they won't appear on a USPS scan sheet or my Shiprush report for the next day.   

Graphics Department

We needed a software that would handle shipper pricing amalgamation and would allow us to just put in an address and print a label.

We sometimes use the fancier features, but ShipRush helped make our daily grind much easier. If we end up needing to integrate into a web store database, we know we can always grow.

I also find when putting in the sizes of my box (i.e., 18x10x8) - the "0" is not being recognized as a "10" - so I have to change it to an "11".  

Distribution Manager

Not reading existing emails brought over from our software to navigate expectations of notices on delivery and shipping to the customer base

owner

The tracking in ShipRush doesn't qualify easily for claims when the carriers lose or damage products.

I don't have anything I like least about this software but if I had to be picky id say the fact that we are not able to customize the email being sent to customers from Quantum View.

on top of the $29.99 or subscription fee.  

President 

Color coding orders based on tags from Shopify or other selling platforms maybe.

Access to the UPS DAP program has increased our bottom line profit and top line revenue.

I process about 50-100 orders a day and ship rush has really expedited my work day!

Owner 

This should be a top line function and doesn’t need all the different screens when adding postage

We have a lot of problems with their “cloud” and printing and when it detached itself from your network it creates a lot of havoc. Once it does it takes 15-30 minutes to get it back online

Manager of IT

It is a bit slow at times and also can't be fully customized.

President

Also comparing rates from different shipping providers in one place.

eCommerce Manager

We have periods during which we are shifted in another direction and not involved in shipping anything that requires we generate our own labels. While the credit will still be there when we need it, it is an inconvenience to purchase it before we do.

Warehouse Manager

It is super easy to integrate with your endicia or stamps.com account and UPS accounts if you have one.

Then I had preset packages saved so shipping something was a couple of clicks.

Also love the fact I can clone labels and don't have to enter all information again

It has lots of other features, but did not penalize people for just needing the basics.

VP Business Development

I use my accounts and discounts with any issues.

Associate

labeling of some of the functions take some  getting used to.

Director

We ship out to the middle east a lot and the preffered carrier is Aramex .

I don't like the $29.99 monthly fee, but it pays for itself.

Manager

Shipping history lookup is a little slow.

Corporate Secretary

Shiprush was easy to integrate with our Quickbooks and Xcart software.  

Integration with our QBO software was simple.

Great helped me speed up my shipping a lot

It's highly functional for generating shipping as well as tracking previous shipments.

Management

Simple to use/train new employees on and easy to tailor for different situations.

It's easy to use, and trouble shooting is a breeze with 24/7 customer service

Shipping became an easy task for anyone our facility.

Shipping

Pricing

Integrations

User Interface

Employee Training

Performance and Speed

Ease of Use

Customer Support

Freelancers

Small Business

Mid-size Business

Large Enterprises

Descartes Systems Group

The 1800- number for help is an overseas call center and nobody has the tech expertise to fix anything; they have to call someone else so you are waiting for them to ask someone else for answers.  

Executive Assistant

I kept having various issues with use, and the customer support would tell me they were aware of the issue, and then the issues weren't resolved months later so I stopped using stamps.com

Admin. Director

I also really appreciate the customer service and being able to speak right to a real person when I needed help, they were friendly and knowledgeable every time.

Firm Administrator

I most appreciate the consistent customer service experience and the clear communication and follow up from the Customer Support Team.

Stamps.com is an online postage purchasing & shipping label printing solution for small office mailers & online sellers to automate and track USPS shipping

Activity Dashboard

CASS Certified

Customizable Forms

Delivery Management

Duplicate Management

Intelligent Mail Support

Inventory Management

Real-Time Analytics

Real-Time Data

Reporting & Statistics

Reviews for Stamps.com come from a wide variety of industries, including retail (12% of reviewers), non-profit organization management (5%), and real estate (5%). The most frequent use case for Stamps.com cited by reviewers is shipping (86% of reviewers).

Users and use cases

Some reviewers find Stamps.com affordable and cost-effective for high-volume mailers, and they appreciate discounted rates and flexible plans. However, many users report that the monthly fee is hard to justify for infrequent mailers, and they express concerns about unclear pricing and extra charges.

Value for money

Stamps.com is a shipping program with key features that include label printing, shipment price calculation, shipment tracking, parcel shipping, and more.

Shippo

PitneyShip

PayPal

Basic

Difficult subscription cancellation

The monthly fee was horrible and when I tried to cancel, there was no way to do it online.

97% of reviewers feel negative about Stamps.com's subscription cancellation process. Users report significant challenges when trying to cancel their accounts, including the inability to do so online, unresponsive customer service, and repeated charges after cancellation attempts. Some reviewers say they had to block charges through their bank or endure months of unwanted promotional emails and mailers. They find the process confusing, time-consuming, and frustrating, with some experiencing issues reclaiming account balances or removing payment information.

Cumbersome refund process

I requested a refund but was denied as Stamps.com stated the post office had a record of the postage being processed which was incorrect.

Founder

just about everything, the fact if you make an error or your printer jams you do not have the option to reprint and have to wait weeks for the refund on shipping VERY frustrating

71% of reviewers feel negative about Stamps.com's refund process. Users think obtaining refunds for misprinted or unused postage is tedious and slow, often requiring mailing in physical evidence and waiting weeks for resolution. Some reviewers report denied or delayed refunds, difficulty tracking refund status, and poor customer service responsiveness. They say printer errors or accidental purchases frequently lead to lost money, as the reprint option is often unavailable. Users find the overall process inefficient and inconvenient.

Problematic software updates

Office and Operations Manager

I had to delete and download the software on my computer several times before it would actually work.

54% of reviewers feel negative about Stamps.com's software updates. Users report that updates often introduce new bugs, cause system crashes, or disrupt normal operations. Some reviewers say updates lead to lost settings or data, require repeated logins, or make the interface less user-friendly. They mention difficulties with installation, compatibility issues across devices, and increased downtime. Users find that updates can complicate workflows and sometimes necessitate frequent troubleshooting or reinstallation.

Frequent software glitches

Communications Director 

Mac users often experiences clumsy updates and crashes when using the service.

69% of reviewers feel negative about Stamps.com's bugs and technical issues. Users report recurring glitches, crashes, and slow performance, especially during updates or when syncing with other software. Some reviewers say the software provides unclear error messages, making troubleshooting difficult. They mention frequent need to restart the application or contact support, which is often unhelpful. Users find the interface clunky and not always stable, with some experiencing lost data or problems reprinting postage after errors.

High and unclear pricing

Realtor

Fine experience, think membership pricing is too expensive, all savings from shipping are negated due to steep monthly membership pricing

59% of reviewers feel negative about Stamps.com's pricing. Users think the monthly subscription fee is expensive, especially for those with low or inconsistent mailing volumes. Some reviewers say the cost outweighs the benefits, and that similar services are available for free through other platforms. They mention frustration with hidden fees, lack of transparency about charges, and the need to pre-load funds. Users feel the value proposition is unclear, particularly for small businesses or infrequent users.

Significant time savings

94% of reviewers feel positive about Stamps.com's time saving benefits. Users think the software eliminates the need for trips to the post office, allowing them to handle all mailing and shipping tasks from home or the office. Reviewers indicate that saved addresses and presets further speed up their workflow. Some users say they save hours each week, making daily operations more efficient. They appreciate being able to access the platform 24/7, which fits into busy schedules. Users find the convenience especially valuable for businesses with frequent mailing needs.

Efficient mailing management

office mg

Being able to save time and complete all my mailing task from my desk makes for a more productive office.

82% of reviewers feel positive about Stamps.com's mailing features. Users report that the software makes it easy to manage large volumes of mail, import address lists, and handle various mailing services from one platform. Some reviewers find it especially useful for businesses with frequent or bulk mailings, as it saves time and reduces manual labor. They appreciate being able to track mail, access different mailing options, and complete tasks without leaving their desk, which improves productivity and office organization.

Simple and intuitive usage

The software was super simple to use and incorporate into my business.  

87% of reviewers feel positive about Stamps.com's ease of use. Users report that the platform is straightforward to learn, with clear step-by-step directions and an intuitive layout. Some reviewers find it easy to incorporate into daily business routines, even for those new to mailing software. They say the interface is self-explanatory and requires little to no training. Users appreciate that the software is accessible across different platforms and that most features are easy to locate and utilize, reducing the learning curve for new team members.

Flexible shipping solutions

85% of reviewers feel positive about Stamps.com's shipping capabilities. Users appreciate the integration with major e-commerce platforms, which streamlines order management and shipping processes. Some reviewers mention access to discounted shipping rates, multiple carrier options, and the ability to track shipments easily. They find features like batch importing, scheduling pickups, and automating shipping tasks particularly helpful for high-volume operations. Users value the convenience of managing all shipping needs in one place, which simplifies logistics and saves money.

Accounting Manager

Does require logging into a website instead of direct printing from a Pitney machine, and does have a cost for service.

Stamps is the leader in innovating such a moderately older concept of mailing services and brings a complete alternative to the table!

Pharmacist

Would also have been nice to be able to link to McKesson Enterprise pharmacy system so we don't have to change the address in both systems.

Administrative Assistant

We order postage from there and I love that they have a lot of other features and services to offer.

Descartes ShipRush vs Stamps.com Comparison (2026)

Descartes ShipRush

Stamps.com

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives