ShipRush Pricing, Features, Reviews & Alternatives

Pros
I love that ShipRush integrates all my UPS FedEX and USPS packages and tracking info into one single portal. I can easily search out tracking numbers using words like company name or reference numbers instead of having to sift through documents and emails. It makes tracking orders while customers are on the phone so fast and simple.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Using ShipRush, we've almost completely removed the issues of Human Error when it comes to shipping to an address. It works hand in hand with many interfaces, as well as using "copy-paste" feature to eliminate wrong addresses. If a customer gives you "123 main street" you will ship to "123 main street". You literally don't need to type anything, so the address is correct every time to match what the customer enters!

Cons
Once in a blue moon the USPS feature tends to go offline, and there is nothing you can do about it other then ship UPS or FEDEX just to get your items out.

Rating breakdown

Likelihood to recommend: 10/10

Pros
When it’s working properly it’s a great package. You can find which carrier has the best prices, easy to upload spreadsheets with data and most of the time support is helpful.

Cons
We have been using ST for about 8 years. When working, works well. We have a lot of problems with their “cloud” and printing and when it detached itself from your network it creates a lot of havoc. Once it does it takes 15-30 minutes to get it back online so this is time you have to pay employees needlessly. Customer support has gotten a little better than a couple years ago. We went through a time that trying to reach support was impossible and when you did, they were very rude but this past year it has improved tremendously.

Rating breakdown

Likelihood to recommend: 2/10

Pros
This web based software is perfect for us. It allows us to have one central tracking system because all the tracking numbers pull up in one location. It is super easy to use. And you can even copy paste multi-line shipping info right into the shipping fields. I love that I can send a label to the printer from anywhere on the globe too.

Cons
The address book isn't really useful. It would be nice if it auto saved addresses and had a better way to search for them.

Rating breakdown

Likelihood to recommend: 10/10

Pros
ShipRush has all the standard features you expect from E-Commerce shipping software. The integration is very simple and painless. It is much cheaper than the competition as well.

Cons
Only a few problems have come up while using this software. The account balance available for shipping tends to not update which can be troublesome. It also takes a considerable amount of time for new orders to show up.

Rating breakdown

Likelihood to recommend: 8/10