Shepherd - 2026 Pricing, Features, Reviews & Alternatives

- Complete SOAP records during the visit — not after hours — with Shepherd's workflow-first documentation that ties vitals, history, medications, and the invoice together in one seamless flow, so nothing gets missed and charts don't pile up at the end of the day.

- Automatically capture charges as care is documented with Shepherd's built-in charge capture, reducing missed revenue without requiring staff to cross-reference invoices or double-check line items before checkout.

- Transcribe appointment notes hands-free with Shepherd's TranscribeAI, which listens as you move through the visit and places documentation into the correct SOAP fields — keeping you in control of every entry while cutting the time spent typing.

- Integrate lab orders and results directly into the patient record with Shepherd's lab workflow, which generates requisitions from the treatment plan and keeps results connected to the chart without any extra steps or tab-switching.

- Communicate with clients and manage payments in one place with Shepherd's built-in messaging center, pet portal, and Shepherd Pay — eliminating the need for multiple third-party tools and letting your team send discharge instructions, reminders, and collect payment without leaving the platform.

- Get clinically trained support when you need it through Shepherd's in-app chat, staffed by a team that understands veterinary workflows and responds fast — so your staff gets real answers on busy days, not a help desk ticket.