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SMART360 Logo

Water & Wastewater, Electric Cooperatives, Gas Software.

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SMART360 - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

SMART360 overview

What is SMART360?

Imagine managing your community’s electricity, gas, or water supply with outdated, cumbersome tools that feel like relics from the past. At Bynry, we are transforming how small and mid-sized utility companies operate with our innovative AI-driven SaaS platform, SMART360. Purpose-built for the evolving needs of modern utilities, SMART360 empowers water, electricity and gas providers to work faster, smarter, and more efficiently.

By digitizing critical tasks—whether fixing leaks, monitoring meters, managing customer relationships, or overseeing vital infrastructure—it reduces operational costs, enhances customer satisfaction, and improves resource management.

With SMART360, it’s not just about upgrading software; it’s about a future where neighborhoods are healthier, happier, and more environmentally resilient—because reliable utilities are the foundation of thriving communities.

Starting price

1.39 /
per month

Alternatives

with better value for money

SMART360’s user interface

Ease of use rating:

SMART360 reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

SMART360's key features

Most critical features, based on insights from SMART360 users:

Activity dashboard
Alerts/Escalation
Asset lifecycle management
Asset tracking
Auditing
Automatic backup
Benchmarking
Billing & invoicing
Billing rate management
Commenting/Notes

All SMART360 features

Features rating:

Activity dashboard
Alerts/Escalation
Asset lifecycle management
Asset tracking
Auditing
Automatic backup
Benchmarking
Billing & invoicing
Billing rate management
Commenting/Notes
Communication management
Configurable workflow
Contact database
Cost tracking
Customer database
Customer management
Customizable reports
Customizable templates
Database support
Data capture and transfer
Data visualization
Dispatch management
Electronic payments
Equipment maintenance
Expense management
Fixed asset management
For electricity
For natural gas
For trash
For water
Historical reporting
Inventory management
Maintenance management
Maintenance scheduling
Meter data management
Metered billing
Mobile access
Monitoring
Non-Metered billing
Online payments
Payment collection
Payment reminders
Penalty/Cut-Off processing
Preventive maintenance
Progress tracking
Rate management
Real-Time reporting
Recurring/Subscription billing
Refund management
Reporting & statistics
Routing
Self service portal
Support ticket management
Third-Party integrations
Transaction history
Usage tracking/analytics
User management
Workflow management
Workforce management
Work order management

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SMART360 pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Smart Billing

1.39

Per month

Features included:

  • Customer experience (CX)
  • Meter Data Management (MX)
  • Billing & Collection (BX)
  • Self Services - Web/Mobile
  • 3rd party integrations
  • Onboarding Support
  • System Configuration
  • Online User Training
  • Reports(Basic)

Smart WorkForce

1.59

Per month

Features included:

  • Everything in Smart Billing +
  • Workforce Automation (WX)
  • Work-order routing & matching
  • Workforce Mobile
  • MAP/GIS integration
  • Dedicated Tech Support
  • Reports(Advance)

Smart Utility

1.99

Per month

Features included:

  • Everything in Smart WorkForce +
  • Asset Management(AX)
  • Report Management(RX)
  • Automation(UX)
  • Asset Performance
  • Reports(Custom)

User opinions about SMART360 price and value

Value for money rating:

SMART360 integrations (1)

Top integrations

SMART360 support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

SMART360 FAQs

Related categories