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TrueContext

Leading mobile data collection and workflow platform

Last updated: March 2025

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Table of Contents

TrueContext - 2025 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2025

What is TrueContext?

TrueContext, formerly ProntoForms, is the leader in field-first low-code application platforms. The Company's solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.

The Company’s 100,000+ subscribers harness the intuitive, secure, and scalable solution to increase productivity, improve quality of service, and mitigate risks. The Company is based in Ottawa, Canada.

Benefits of using TrueContext

• Improve productivity and customer service - realize significant time and cost savings
• Minimize data input errors. Enhance data quality and accuracy
• Collect rich data, such as client signatures, photos (option to sketch on a photo), barcodes and more
• Generate real-time reports
• Connect field data to cloud services and back office systems
• Ensure broader adoption of company processes and procedures
• Manage your field teams more efficiently
• Utilize SSO to ensure logins are secure
• Safeguard against liability with proof-of-delivery and visual captures within forms
• Eliminate manual data entry. Form data is integrated within your systems
• Lower operational costs (fuel costs, paper & ink costs, labor hours)

Starting from

/user

Per month

TrueContext’s pros and cons based on 297 verified reviews

To identify what users like and dislike about TrueContext, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

To determine these pros and cons insights, we analyzed responses from 297 verified reviews

Enhanced field operations

100% of reviewers feel positive about TrueContext's (formerly ProntoForms) field operations capabilities. Some users report that the mobile application allows service technicians to process invoices on the spot, saving time and reducing paperwork. Reviewers appreciate the real-time analytics for tracking performance metrics and the ease of use for field personnel, even those with minimal smartphone experience. They say the platform helps in digitizing various aspects of the business, improving job safety measures, and facilitating efficient data feeds and reporting.

See related user reviews

“The mobile application also allowed us to equip our Service Technicians out in the field with a mobile device to process invoices on the spot. ”

Judi Goodwin-Kedy

Administrative Team

“ProntoForms provides real-time analytics that enable users to track performance metrics and gain insights into their field operations.”

Dileep Singh

Senior Engineer

Efficient data collection

89% of reviewers feel positive about TrueContext's (formerly ProntoForms) data collection features. Users think the ability to submit forms both online and offline is highly beneficial. They find the customizable forms easy to tailor to specific needs, which simplifies the data collection process. Reviewers appreciate the seamless integration with platforms like Salesforce and Google Drive, which helps in automating workflows and ensuring data accuracy. They also value the real-time data access, which aids in making better-informed decisions.

See related user reviews

“The ability to submit forms online and offline is great. When you go from scanning field paper forms to being able to submit them online and create an Excel spreadsheet to even track data, it makes a huge difference.”

Andres Bustos

IT Site Business Analyst

“ProntoForms is a mobile-friendly platform, and using this forms can be created and customized quickly and easily, and data can be collected and submitted with just a few taps.”

Sachin Seth

Operations Associate IT and Content

High Costs for Small Businesses

42% of reviewers feel negative about TrueContext's (formerly ProntoForms) value for money/pricing. Some users report that TrueContext can be expensive, particularly for small businesses or those needing custom forms. They feel the cost of certain features and the overall subscription can be high, making it less accessible for some.

See related user reviews

“We ended up cancelling it because the cost was too great to do customer forms and the non-custom forms were not professional looking.”

Mark McShurley

Co-Owner

“There is an option to get custom forms created, but they each cost hundreds of dollars.”

Ashley McKenzie

Systems Manager

TrueContext's key features

Most critical features, based on insights from TrueContext users:

Mobile Access

4.8

(65)

Customizable Forms

4.6

(41)

Process/Workflow Automation

4.5

(34)

Data Capture and Transfer

4.7

(21)

Preventive Maintenance

4.8

(12)

Archiving & Retention

4.2

(10)

All TrueContext features

Features rating:

4.4

(297)

Data Retrieval

4.4

(5)

Data Security

(0)

Data Import/Export

4.6

(10)

Deployment Management

2.0

(1)

Customizable Fields

4.2

(29)

Incident Reporting

4.3

(3)

Electronic Forms

4.7

(3)

Subcontractor Management

5.0

(1)

Configurable Workflow

5.0

(1)

Image Capture

4.7

(3)

Audit Management

3.0

(2)

Remote Data Capture

5.0

(1)

Real-Time Reporting

4.0

(1)

Real-Time Updates

4.0

(1)

Full Text Search

3.5

(2)

Forms Management

4.0

(2)

App Management

4.3

(3)

Remote Access/Control

4.0

(2)

Media Library

4.0

(3)

For No-Code Development

4.0

(1)

Forms Creation & Design

4.6

(55)

Access Controls/Permissions

4.1

(35)

Workflow Management

5.0

(10)

Inspection Management

4.5

(13)

Real-Time Data

4.5

(26)

Incident Management

5.0

(7)

Electronic Signature

4.6

(30)

Task Management

4.7

(31)

Real-Time Notifications

4.7

(11)

File Storage

4.4

(12)

Workflow Configuration

4.6

(20)

Risk Management

4.2

(6)

Corrective and Preventive Actions (CAPA)

2.8

(5)

Autofill

4.0

(6)

Document Management

4.7

(10)

Business Process Automation

4.5

(10)

Reporting/Analytics

4.2

(14)

Job Management

5.0

(3)

Surveys & Feedback

5.0

(2)

Third-Party Integrations

4.3

(11)

Document Storage

4.3

(10)

Failed Inspection Tracking

4.0

(3)

Work Order Management

4.5

(30)

Service History

4.6

(29)

SSL Security

5.0

(2)

Collaboration Tools

4.4

(11)

Version Control

4.0

(5)

Data Quality Control

4.0

(1)

Code Enforcement

4.0

(2)

Risk Assessment

1.0

(2)

OSHA Recordkeeping

4.8

(5)

Compliance Management

4.0

(2)

Routing

3.8

(9)

Appointment Management

4.0

(2)

Alerts/Notifications

4.5

(4)

Accounting Integration

3.8

(4)

Maintenance Scheduling

4.0

(4)

Scheduling

4.1

(18)

Optical Character Recognition

(0)

Offline Access

(0)

Occupational Health Management

(0)

Performance Metrics

(0)

Performance Monitoring

(0)

Pre-Built Modules

(0)

Pre-built Templates

(0)

Progress Tracking

(0)

Quotes/Estimates

(0)

Project Management

(0)

Purchase Order Management

(0)

Project Workflow

(0)

Workforce Management

(0)

Work Order Creation

5.0

(1)

Web Forms

(0)

Warranty Tracking

(0)

Voice Recognition

(0)

Visual Modeling

(0)

Training Management

5.0

(1)

Templates

(0)

Template Management

(0)

Supplier Management

(0)

Space Management

(0)

Single Sign On

(0)

Search/Filter

(0)

Safety Management

(0)

Rules-Based Workflow

(0)

Role-Based Permissions

(0)

Response Validation

(0)

Residential Properties

(0)

Requirements Management

(0)

Reporting & Statistics

(0)

Report Templates

5.0

(1)

Recurring Appointments

(0)

Digital Signature

(0)

Database Support

(0)

Data Verification

(0)

Data Replication

(0)

Data Aggregation and Publishing

(0)

Customizable Templates

(0)

Customizable Reports

(0)

Customizable Branding

(0)

Customer Management

(0)

Customer Database

(0)

CRM

(0)

Convert to PDF

4.5

(2)

Contract/License Management

5.0

(1)

Conditional Logic

(0)

Compliance Tracking

4.0

(1)

Commercial Properties

(0)

Collaborative Development

(0)

Barcode/Ticket Scanning

(0)

Audit Trail

4.0

(1)

Asset Tracking

(0)

Asset Lifecycle Management

(0)

Approval Process Control

(0)

API

3.0

(1)

Address Validation

(0)

Activity Tracking

5.0

(1)

Activity Dashboard

(0)

Accident Investigation

(0)

Abbreviation Detection

1.0

(1)

No-Code

3.0

(1)

Multi-Channel Distribution

(0)

Mobile Development

(0)

Materials Management

(0)

Maintenance Management

(0)

Logistics Management

(0)

Location Tracking

(0)

Job Costing

(0)

Iteration Management

(0)

Inventory Control

(0)

Integrations Management

(0)

Inspection Checklists

(0)

Industrial Safety Management

(0)

HIPAA Compliant

(0)

Hazardous Materials Management

(0)

Graphical Workflow Editor

3.0

(1)

GPS

5.0

(2)

For Schools

(0)

For Mechanical Equipment

(0)

Fixed Asset Management

(0)

Facility Asset Management

(0)

Estimating

(0)

Equipment Tracking

4.0

(1)

Equipment Management

(0)

Drag & Drop

2.0

(2)

Document Imaging

(0)

Document Classification

(0)

Dispatch Management

4.0

(1)

TrueContext awards

TrueContext alternatives

TrueContext

4.6

(297)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.4

Customer Support

4.5

Jotform

4.7

(2.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.4

Forms On Fire

4.7

(139)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.6

Value for Money

4.7

Customer Support

4.7

Kickserv

4.4

(389)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.4

Customer Support

4.4

TrueContext pricing

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

User opinions about TrueContext price and value

Value for money rating:

4.4

Of 33 reviews that provide robust commentary on TrueContext's price and value, 58% mention it in a positive light.

Some reviewers find TrueContext to be cost-effective, offering a variety of pricing plans that align with different budgetary constraints. They appreciate the time and money saved through features like web-linked forms, workflow settings, and mobile applications for remote teams. Users think the software helps reduce costs in areas such as fuel and return trips. They also value the extensive features provided without a significant price increase. However, some users report that TrueContext can be expensive, particularly for small businesses or those needing custom forms. They feel the cost of certain features and the overall subscription can be high, making it less accessible for some.

Check .

To see what individual users think of TrueContext's cost and value, check out the review excerpts below.

“The pricing is affordable, and its mobile application allows remote teams to easily update data, monitor progress, generate reports, and analyze data.”

Aamina Saikh

Manager

“However, the platform offers a diverse selection of pricing plans, allowing businesses to choose one that aligns with their budgetary constraints. Although ProntoForms provides ample customization options, it does have certain limitations to be aware of.”

Joy Mozumder

Virtual Assistant

“One of the main cons is that it can be relatively expensive, particularly for smaller businesses or those with limited budgets.”

Mohammad Osama

Director

TrueContext integrations (26)

Integrations rated by users

We looked through 297 user reviews, to identify which products are mentioned as TrueContext integrations, and what is the users perception.

OneDrive

Integration rating: 4.8 (4)

“It sends finished reports and inspections to files in our service teams shared drives so everyone can review and learn.”

“We are using OneDrive as the data source. Would like a data source and destination to include HubSpot one day.”

Jimmy Hays

Customer Liaison

1/2

Microsoft SharePoint

Integration rating: 4.4 (8)

“Sharepoint is one location where submissions and data are saved as a data destination. Would like a data source and destination to include HubSpot one day.”

Glenn Wanamaker

Director of Marketing

Microsoft Excel

Integration rating: 5.0 (3)

“It pulls our data sources from here and saves a lot of time setting up new forms.”

Jimmy Hays

Customer Liaison

Google Drive

Integration rating: 3.5 (2)

“The Google Drive integration allows for custom file storage and automatic creation of subfolders.”

Travis Pendygraft

IT Manager

Microsoft Power BI

Integration rating: 5.0 (2)

“The data that is captured using TruContext allows us to track leading and lagging indicators in real time now.”

Marcella Beyer

Quality and Safety Manager

Dropbox Business

Integration rating: 4.5 (2)

“We use dropbox to get the data from pronto to our own database for our internal data tools.”

Brandon Davis

President