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ProntoForms

4.6
(262)

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ProntoForms is the leader in enterprise-grade mobile forms.

(52)

ProntoForms Pricing, Features, Reviews and Alternatives

ProntoForms FAQs

Q. What type of pricing plans does ProntoForms offer?

ProntoForms has the following pricing plans:
Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of ProntoForms?

ProntoForms has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does ProntoForms support?

ProntoForms supports the following languages:
English, French, German, Spanish

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Q. Does ProntoForms support mobile devices?

ProntoForms supports the following devices:
Android, iPad, iPhone

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Q. Does ProntoForms offer an API?

Yes, ProntoForms has an API available for use.

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Q. What other apps does ProntoForms integrate with?

ProntoForms integrates with the following applications:
Microsoft SharePoint, Dropbox Business, OneDrive, Google Workspace, Google Drive, Box, Twitter/X, Salesforce Sales Cloud, Microsoft 365, Quickbooks Online, QuickBooks eCommerce, ServiceMax, Zendesk Suite

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Q. What level of support does ProntoForms offer?

ProntoForms offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat

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ProntoForms product overview

Price starts from

15

/user

Per month

What is ProntoForms?

ProntoForms is the leader in field-first low-code application platforms for enterprise. The Company's solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.

Key benefits of using ProntoForms

• Improve productivity and customer service - realize significant time and cost savings
• Minimize data input errors. Enhance data quality and accuracy
• Collect rich data, such as client signatures, photos (option to sketch on a photo), barcodes and more
• Generate real-time reports
• Connect field data to cloud services and back office systems
• Ensure broader adoption of company processes and procedures
• Manage your field teams more efficiently
• Utilize SSO to ensure logins are secure
• Safeguard against liability with proof-of-delivery and visual captures within forms
• Eliminate manual data entry. Form data is integrated within your systems
• Lower operational costs (fuel costs, paper & ink costs, labor hours)

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat

Training options

In Person
Webinars
Live Online
Videos
Documentation

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Why am I seeing this?

ProntoForms pricing information

Value for money

4.4

/5

262

Starting from

15

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ProntoForms features

Functionality

4.5

/5

262

Total features

143

22 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Third Party Integrations
Reporting/Analytics
API
Customizable Reports
Data Import/Export

Functionality contenders

ProntoForms users reviews

Overall Rating

4.6

/5

262

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.98/10
Rating distribution

5

4

3

2

1

175

80

5

1

1

Pros
The ease of use and ease or ability to set up forms to how your company wants them is great. Forms were developed to easily add photos and updates to progress.
Great for tracking how the safety programs is being followed and a great tool for follow up.
My custom form processes, for entry & approval were addressed by the ProntoForms developers under the guidance of an wonderful Project Manager.
Cons
I have found that it is often frustrating to approach support with a problem because when reporting a problem the question might not be clear until deep into the support conversation.
All the forms that used to show up in my inbox out of the blue have disappeared and now only show up in my email. This is a problem since now I can't edit them anymore.
The software is a little confusing and hard to setup.

Overall rating contenders

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Patricia A R.

Facilities Services, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Customizable software out there for mobile forms

Reviewed 5 years ago

We are continuously working with Pronto Forms to make this software the best it can be to suit ours and other companies needs.

Pros

That we can customize it to our needs. The flexibility and the technical advances of the way we can do things. Being able to incorporate signatures, pictures, calculations, geostamps and much, much more.

Cons

I can't think of anything that we don't like considering they take into consideration what we don't like and try to make it better for us.

DS
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Dileep S.

E-Learning, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ProntoForms Review

Reviewed 7 months ago
Pros

ProntoForms is a mobile forms and data collection platform that allows us to automate our field service operations and improve our workflow efficiency. Some of the pros of using ProntoForms include:1. Customizable forms: ProntoForms allows users to create customized forms with a drag-and-drop interface, making it easy to tailor forms to specific needs and collect data in a structured way.2. Mobile-friendly:...

Cons

While ProntoForms has many benefits, there are also some potential drawbacks to using the platform. Some of the cons of ProntoForms include:1. Pricing: ProntoForms can be expensive for small businesses, with pricing plans starting at $30 per user per month. Additionally, some advanced features require a higher-priced plan.2. Learning curve: While ProntoForms is designed to be user-friendly, there may...

Vendor response

Hey Dileep, I appreciate you sharing your experience that our mobile forms and data collection platform has helped you automate field service operations. I'm glad you've found our customizable forms, mobile-friendly design, integrations, analytics, and user-friendly interface valuable. We're also proud to offer comprehensive customer support, including training and troubleshooting assistance. Also, thank you for letting me know about some of the potential drawbacks you found, like pricing, learning curve, limited customization, and internet dependence. Please know that your feedback helps us improve our platform. We look forward to continuing to support your business as you streamline your operations and optimize your workflows with ProntoForms. Cheers, Esmond Ng @ ProntoForms

AM
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Ashley M.

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Too expensive for what you get

Reviewed 4 years ago

We determined it wasn't the right fit for our company due to the cost and lack of professional looking documents. If you're willing to pay more for custom forms and work with their customer support team it could be worth it for you.

Pros

The training was phenomenal and the customer support was always very responsive and helpful. The software is fairly easy to use as well.

Cons

It's very expensive and after you complete the forms and test them, they don't look professional at all. There is an option to get custom forms created, but they each cost hundreds of dollars.

Vendor response

Hi Ashley! Thank you for taking the time to provide feedback! We're happy that our customer support team and platform were to your standards, but sorry to hear that we weren't the right fit in the end. While our software does allow users to make small adjustments to achieve a more professional look, fully customized outputs do require special attention from our Pro Services team. With that said, we understand our solution wasn't the right fit for Roofsimple and wish you all the best! Sincerely, Shona @ ProntoForms

SS
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Sachin S.

Education Management, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ProntoForms is a powerful mobile-friendly platform for CRM and ERP

Reviewed 3 months ago
Pros

ProntoForms is a mobile-friendly platform, and using this forms can be created and customized quickly and easily, and data can be collected and submitted with just a few taps. It can be used for a variety of purposes, including inspections, audits, surveys, and more. It can also be integrated with other software systems, such as CRM and ERP, to further streamline workflows.It uses industry-standard security measures to protect data collected through its platform.

Cons

ProntoForms can be expensive, especially for larger businesses. However, there are a variety of pricing plans available, so businesses can find one that fits their budget. While ProntoForms offers a wide range of customization options, there are some limitations.

SD
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Sean D.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool for automating data capture and subsequent workflows.

Reviewed 10 months ago
Pros

ProntoForms is a powerful tool which allows administrators a wide array of customization to data collection while maintaining a straightforward end-user experience.

Cons

One downside to the customization is it requires some effort to learn the ins and outs. The support documentation from ProntoForms is top notch and whenever I still had questions their customer success team was quick to provide answers.

Vendor response

Hey Sean, Thank you for taking the time to write a review. I'm glad to hear that you're optimizing our product features without compromising the end-user experience. It is also great to hear that our customer success team provided you with the level of support you needed. I will let them know. In addition, why not check out the ProntoForms Community? It's a great place for customers like you to share their experiences and help each other out! You can find it at community.prontoforms.com. Thanks, Esmond Ng @ ProntoForms

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