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TrueContext
Leading mobile data collection and workflow platform
Last updated: March 2025
Table of Contents
TrueContext - 2025 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2025
Starting from
25
/user
Per month
TrueContext’s pros and cons based on 297 verified reviews
To identify what users like and dislike about TrueContext, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.


Enhanced field operations
100% of reviewers feel positive about TrueContext's (formerly ProntoForms) field operations capabilities. Some users report that the mobile application allows service technicians to process invoices on the spot, saving time and reducing paperwork. Reviewers appreciate the real-time analytics for tracking performance metrics and the ease of use for field personnel, even those with minimal smartphone experience. They say the platform helps in digitizing various aspects of the business, improving job safety measures, and facilitating efficient data feeds and reporting.
Efficient data collection
89% of reviewers feel positive about TrueContext's (formerly ProntoForms) data collection features. Users think the ability to submit forms both online and offline is highly beneficial. They find the customizable forms easy to tailor to specific needs, which simplifies the data collection process. Reviewers appreciate the seamless integration with platforms like Salesforce and Google Drive, which helps in automating workflows and ensuring data accuracy. They also value the real-time data access, which aids in making better-informed decisions.

See related user reviews
High Costs for Small Businesses
42% of reviewers feel negative about TrueContext's (formerly ProntoForms) value for money/pricing. Some users report that TrueContext can be expensive, particularly for small businesses or those needing custom forms. They feel the cost of certain features and the overall subscription can be high, making it less accessible for some.
TrueContext's key features
Most critical features, based on insights from TrueContext users:
All TrueContext features
Features rating:
TrueContext awards
TrueContext alternatives
TrueContext pricing
Starting from
25
/user
Per month
User opinions about TrueContext price and value
Value for money rating:
Of 33 reviews that provide robust commentary on TrueContext's price and value, 58% mention it in a positive light.
Some reviewers find TrueContext to be cost-effective, offering a variety of pricing plans that align with different budgetary constraints. They appreciate the time and money saved through features like web-linked forms, workflow settings, and mobile applications for remote teams. Users think the software helps reduce costs in areas such as fuel and return trips. They also value the extensive features provided without a significant price increase. However, some users report that TrueContext can be expensive, particularly for small businesses or those needing custom forms. They feel the cost of certain features and the overall subscription can be high, making it less accessible for some.
Check .
To see what individual users think of TrueContext's cost and value, check out the review excerpts below.
TrueContext integrations (26)
Integrations rated by users
We looked through 297 user reviews, to identify which products are mentioned as TrueContext integrations, and what is the users perception.
“It sends finished reports and inspections to files in our service teams shared drives so everyone can review and learn.”
“We are using OneDrive as the data source. Would like a data source and destination to include HubSpot one day.”
Jimmy Hays
Customer Liaison
“Sharepoint is one location where submissions and data are saved as a data destination. Would like a data source and destination to include HubSpot one day.”
Glenn Wanamaker
Director of Marketing
“It pulls our data sources from here and saves a lot of time setting up new forms.”
Jimmy Hays
Customer Liaison
“The Google Drive integration allows for custom file storage and automatic creation of subfolders.”
Travis Pendygraft
IT Manager
“The data that is captured using TruContext allows us to track leading and lagging indicators in real time now.”
Marcella Beyer
Quality and Safety Manager
“We use dropbox to get the data from pronto to our own database for our internal data tools.”
Brandon Davis
President
“Seamlessly collect data and continue workflows in the EHS management software”
Justin Mantelli
EHS Systems Analyst
“Email destinations for form submissions, and Google Sheets to pull live data for form drop down questions on a regular schedule.”
Travis Pendygraft
IT Manager
“Posts are made to teams when certain form submissions are processed. Including unique URL feedback forms for further action that can be processed by any number of team members. ”
Dwayne Williams
Senior H&S Coordinator
“Our enterprise uses Salesforce CRM so it is critical that we integrate with that data to reduce workload and repeated data entry. ”
Lisa Zido
Technical Systems Analyst
TrueContext support options
Typical customers
Platforms supported
Support options
Training options
TrueContext reviews
Overall rating
4.6
/5
297
Positive reviews
97
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.92/10
198
90
6
0
3
TrueContext FAQs
TrueContext has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of TrueContext?
TrueContext has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does TrueContext support?
TrueContext supports the following languages:
German, English, French, Spanish
Q. Does TrueContext support mobile devices?
TrueContext supports the following devices:
Android, iPad, iPhone
Q. Does TrueContext offer an API?
Yes, TrueContext has an API available for use.
Q. What other apps does TrueContext integrate with?
TrueContext integrates with the following applications:
Salesforce Service Cloud, Microsoft SharePoint, Dropbox Business, OneDrive, Google Workspace, Google Drive, Box, Twitter/X, Salesforce Sales Cloud, Microsoft 365, QuickBooks Online, ServiceMax, Zendesk Suite
Q. What level of support does TrueContext offer?
TrueContext offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)