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Carestream Dental
5
20
4
13
3
9
2
6
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Dental imaging and practice management solution
Table of Contents
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Carestream Dental - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Carestream Dental overview
What is Carestream Dental?
Carestream Dental offers dental imaging and practice management solutions. Their product portfolio includes extraoral imaging systems, such as CBCT3D, panoramic, and cephalometric imaging, as well as intraoral cameras, generators, and imaging plate systems. The company also provides clinical software and imaging software modules for data collection and management. Additionally, Carestream Dental offers support services and training programs to assist dental professionals in utilizing their products.
Carestream Dental aims to enhance workflow efficiency, collaboration among colleagues, and patient communication in dental practices. Their imaging systems, including the RVG 6200 intraoral sensor, CS 8200 3D extraoral imaging system, and CS 7600 digital imaging system, are designed to generate high-quality images. The CS 1500 intraoral camera handles the sharing of images for communication with patients.
Starting price
Alternatives
with better value for money
Pros & Cons
Dental Imaging
Patient Charting
Ease of Use
Customer Support
Phone Support
Patient Notes
Carestream Dental pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
2.5
Features
2.9
Ease of use
3.0
Customer support
2.7
Reviews sentiment
What do users say about Carestream Dental?
I purchased about 1 year ago one 8100 CBCT machine and two 2400 handheld x-ray units. When we were doing installation for the 8100 unit, they gave us incomplete information regarding the space needed for the units, and inaccurate information regarding their wiring needs.
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Who uses Carestream Dental?
Based on 78 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Carestream Dental's key features
Most critical features, based on insights from Carestream Dental users:
All Carestream Dental features
Features rating:
Carestream Dental alternatives
Carestream Dental
Starting from
No pricing info
CareStack
Starting from
698
/user
Per month
BestoSys
Starting from
40
Per month
Adit
Starting from
399
Per month
Carestream Dental pricing
Value for money rating:
Starting from
No pricing info
User opinions about Carestream Dental price and value
Value for money rating:
To see what individual users think of Carestream Dental's price and value, check out the review snippets below.
Srinivas R.
Business owner
Djilali l.
Sales
Carestream Dental integrations (2)
Integrations rated by users
We looked at 78 user reviews to identify which products are mentioned as Carestream Dental integrations and how users feel about them.
Integration rating: 5.0 (1)
“Super great way to keep track of schedules and to send out paperwork for patients to fill out, solutionreach helps us to be in contact with the patients through our eyecloud system”
“Limited integration.”
Reagan H.
Optician
Integration rating: 5.0 (1)
“We enjoy utilizing Weave. There are certain feature that do not work with Weave, which is a common issue with Denticon API integrations.”
Allison J.
COO
Carestream Dental customer support
What do users say about Carestream Dental customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Carestream Dental customer support.
A few users highlight responsive support staff who can remotely resolve issues while allowing continued patient care.
Widely noted by reviewers, support wait times are long, with many reporting 30 minutes to hours on hold or delays reaching qualified help.
A significant portion of users report poor communication, unresolved issues, and a shift to less effective online or virtual support channels.
Support options
Training options
To see what individual users say about Carestream Dental's customer support, check out the review snippets below.
“You may be luck if you get connected to tech support in Romania”
Srinivas R.
Business owner
“However the company’s attitude and service illustrated in my experiences should be a warning to potential new customers. ”
John L.
dentist
“They are driving all of their customer support questions to either email or Chat. And the Chat is first with a virtual agent. And today, when it got to an agent, I was dropped before I could be helped..Three times. And I'm paying almost $1000 a month. ”
Scott W.
Surgeon
“I purchased about 1 year ago one 8100 CBCT machine and two 2400 handheld x-ray units. When we were doing installation for the 8100 unit, they gave us incomplete information regarding the space needed for the units, and inaccurate information regarding their wiring needs. ”
John L.
dentist