Love how versatile this product is, also its constantly evolving with new features coming out on a regular basis. Find the new layout really intuitive and pleasant to use. Support guys are really helpful and respond in good time to any issues. We have used it to lock in some main clients using megaedit through to basic static items for stock management with great success.
Likelihood to recommend: 9/10
• Overall, our experience with Catfish and Infigo Software has been the best business decision we’ve made in regards to software. Catfish has allowed us to grow our business and what we’ve been able to offer our customers. The software continues to evolve day after day and stay ahead of the trend. The support team behind the software is best-in-class and makes sure you as a customer are satisfied and helped in a timely manner. Being able to grow with a software company and their software has been amazing and we can’t wait to see what the future holds and we both like to push the boundaries of the software.
Thanks for reviewing our platform; we really appreciate your feedback. We understand how important regular updates are to our clients with new features and fixes available weekly, so it is great to hear how well received this is!
The Infigo team strive to deliver not only the best product but the best support too and working with users such as yourselves allows us to better these services.
We are excited to see your continued development of your Catfish deployment with all of the incredibly intelligent dynamic templates your team create!
Keep up the amazing work!
Likelihood to recommend: 10/10
The ability to offer multiple Web to Print Portals tailored to each of our clients needs.
The end product is simple, intuitive and easy to use. The flexible platform offers multiple ways to customise and personalise portals depending on your project requirements. The ongoing support from the development team on the helpdesk is both responsive and extremely helpful.
Frustrating when some elements don't work as they should (these are resolved quickly though via the support team). Some elements and functions present in similar platforms could be added to enhance the user experience.
Likelihood to recommend: 7/10
We have been offering web-to-print and ecommerce solutions to our clients for almost 20 years so we have seen the evolution of not only the technology available, but also the customer demand. What started as clients just needing a way to order static inventory items or business cards has evolved over the years to now needing a single-source to access all of their brand assets. Over the years, we had used multiple software platforms and also inherited other platforms from company acquisitions. This has led to many disparate systems serving a huge range of client requirements. When searching for a single platform that could accommodate all of our clients and their existing requirements, Catfish was the only one with the flexibility to do so. There are so many ways to customize the storefronts to make them completely different functionality-wise from each other. The ability to white label all of them is also a huge benefit. In the past, our web-to-print portals only involved our print templates developers, but now with Catfish's ability to create custom storefront themes and integrate into countless systems via the API, it's now a platform that involves everyone on the team to create bespoke solutions. The support team is also responsive and great to work with.
Due to all of the flexibility and options in Catfish, there are also a lot of questions on how some features work. There are many areas in the backend that aren't documented or have cryptic descriptions, so you're not sure what they do unless you try it and see, or reach out to support. Some of the features also either don't work as expected or are no longer supported. The Infigo Designer template creator plugin for Acrobat is 32-bit, so not supported on the latest versions of Acrobat or macOS. We're simply not able to update macOS because Infigo Designer wouldn't work.
Thanks for the comprehensive feedback on our platform - we really do appreciate the detail you have provided - especially as Bitstorm Connect / Think Patented are somewhat web to print veterans!
We do pride ourselves on how flexible our platform is, as it allows us to work in so many different market segments.
With regards to the Infigo Designer plugin; this will be replaced with the existing launch of our InDesign plugin later on this year which will provide even more power & functionality to your template building needs!
We are looking forward to your continued success utilising our platform!
Likelihood to recommend: 8/10
Catfish has given us the ability to customize more products and features for B2B clients while opening us up further to allow B2C products.
The simplicity of features, most being drag and drop. Cookie cut websites and themes make it easy to push out new sites is a short period of time after the initial setup.
Multiple settings are not available to admins and must be managed by support. Multiple settings that are available to users are no longer supported or made for individual clients and do not work for other clients. Some of these settings include "band-aid" fixes for another issue, requiring multiple selections of various settings on different pages to work properly.
Likelihood to recommend: 9/10
Contact Infigo Software for pricing information