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Stripe Billing Pricing, Features, Reviews and Alternatives

Stripe Billing product overview

What is Stripe Billing?

Stripe Billing is an end-to-end billing automation solution that helps businesses manage subscriptions and invoices with flexible billing components and billing logic. Stripe Billing helps businesses support new billing models, capture more revenue, and accept more payments globally.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Phone Support
FAQs/Forum
Email/Help Desk
Knowledge Base

Training options

Documentation

Stripe Billing pricing information

Value for money

4.4

/5

45

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Stripe Billing features

Functionality

4.4

/5

45
Total Features66 3 categories

Most valued features by users

API
Third Party Integrations
Customizable Branding
Customizable Templates
Reporting & Statistics
Data Import/Export
Access Controls/Permissions
Alerts/Notifications

Functionality contenders

Stripe Billing users reviews

Overall rating

4.6

/5

45

Positive reviews

96%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.49/10
Rating distribution

5

4

3

2

1

30

13

1

1

0

Pros
It has been an excellent experience and I would recommend it to other small business owners like myself.

LL

Lokwatamoi L.

This has been such a great software to use to collect all the payments from our customers. It is easy and reliable, and very transparent.

AR

Anonymous Reviewer

It is super easy to get running and use. It has tutorials and forums to help you understand and a great layout which makes everything super accessible.

MR

Miguel R.

Cons
The only bit about this software that is frustrating is that it takes a while for the money to arrive in your bank.

MH

Matt H.

Difficult and time-consuming to figure out and set up.

PP

Pam P.

Stipe Has Limitations and Difficult to Work With.

KP

Karen P.

Overall rating contenders

Overall Rating

Great tool for online entrepreneurs

Reviewed 4 months ago

Transcript

Koen V.: Hi, my name is Koen. I'm a vegan, health and fitness coach. And I gave Stripe a 4 out of 5 rating....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for one time payments and recurring

Reviewed 2 years ago

Very satisfied. Definitely great for when you are starting out and even with an established business.

Pros

I like that I can use it directly as well as integrate it with my own point of sale system. I used to have to pay for a software that could do both one time payments and automatic recurring subscriptions but this beat them out. I work mostly from my computer and its easy to get into and if I can't remember how to do one functions I can easily get what I need from their support forums or support chat.

Cons

Only thing this won't do is notify me if a payment doesn't go through, but there is a quick fix for that. I just use zapier and now I receive an email notification if that happens. Oh and I had a chargeback once I'd like to see an option to upload multiple documents for disputes not just one. I get that there is only so much file size available in messages plus my contract took care of that issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best payment gateway

Reviewed a year ago

Mostly great, like I said, the learning curve isn't the shortest, but as they have lots of options (that, after going through that learning curve you'll find they're needed in order to give your customers the best options and support) you'll be able to offer a great service for your clients, no need to get in trouble with clients because of the payment gateway.

Pros

They take privacy in a very serious way. And they know their product is used mostly by developers, so their site has plenty of support, examples forums and every kind of resource that makes it easier for developers to implement payments on any platform. Also, they have options to manage clients and subscriptions that can be billed for in a fixed period of time, give them free trials, etc. Their commissions aren't the cheapest, but I consider they aren't also very expensive. Another thing that we liked is that they keep developing their offer, like accepting payments via convenience stores (currently in beta while i'm writing this review)

Cons

It has a big learning curve. At first it's difficult to get familiar with all the concepts they use for their different parts of the process, I wasn't able to find a simple tutorial on their site (found some in external sites).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Stipe Has Limitations and Difficult to Work With

Reviewed 6 months ago

It is like using software from the 1990s. This is great to use because you do not need a landline but they need to add functionality such as taking a credit card in the field or in the store without an internet connection.

Pros

I like that I can take payments via my ecommerce website.

Cons

I cannot input a custom note to the customer. I have to have too much info to run a credit card such as billing address. This is very cumbersome. I need to have a credit card swipe to bypass having to key in a lot more info. I have asked customer service about this and they say someone will call to discuss but that has never happened

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Mostly good, couple of mini issues

Reviewed 3 months ago
Pros

I like that for the most part, I don't have any issues with processing payments.

Cons

No ability to issue partial refunds is a bit frustrating at times.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simply the Best Subscription Management

Reviewed a year ago

Stripe Billing was easy to use overall, simple enough to deploy, and has a wonderful support portal and team to solve any other issues you have!

Pros

I used Stripe to manage Saas recurring billing with a few unique models, and it handled each of them after some integration work. It is a very product/business friendly tool that makes it easy to spin up new SKUs/products, discount dynamically, and analyze your sales. Stripe also integrates masterfully well with other reporting tools. I appreciated the work they put into automatically handling security and authentication as well, as it eased the burden on development.

Cons

Stripe can be hard to implement without at least some domain expertise on the team, and if your model is non-traditional. Doing things like highwater billing or multi-SKU billing on software utilization (seats vs. instances) can be a real challenge, and require coding on your side to roll up the right numbers. However, these are edge cases, and the core product works exactly as described.

Stripe Billing FAQs and common questions

Stripe Billing has the following pricing plans:
Pricing model: Subscription


Stripe Billing has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Stripe Billing supports the following languages:
English


Stripe Billing supports the following devices:
Android


No, Stripe Billing does not have an API available.


Stripe Billing integrates with the following applications:
NetSuite


Stripe Billing offers the following support options:
Chat, 24/7 (Live rep), Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base

Most popular Stripe Billing comparisons

Stripe BillingvsRecurly
Stripe BillingvsSage Intacct
Stripe BillingvsZoho Subscriptions
Stripe BillingvsOdoo
Stripe BillingvsInvoiced

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