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Cirrus Contact Center
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AI-enabled solution for automating customer service
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Cirrus Contact Center - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: December 2025
Cirrus Contact Center overview
What is Cirrus Contact Center?
Cirrus Contact Center is a cloud-based contact center software. Cirrus Contact Center provides omnichannel routing, IVR, quality management, and analytics for call centers. The software caters to call centers in healthcare, retail, financial services, and other industries.
Cirrus Contact Center has features for call routing, IVR menus, call recording, quality management, speech analytics, surveys, and reporting. It offers skills-based routing to connect callers to the right agents. The interactive voice response system provides self-service options via speech recognition. Call recording with quality evaluation helps agents improve. Speech analytics provides insights from call transcripts. Real-time and historical reports track KPIs like first-call resolution.
Cirrus Contact Center integrates with CRM systems like Salesforce and Zendesk for screen pops and data capture. It has open APIs for building custom integrations.
Cirrus Contact Center’s user interface
Cirrus Contact Center reviews
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- Likelihood to recommend1.00/10
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Cirrus Contact Center's key features
Most critical features, based on insights from Cirrus Contact Center users:
All Cirrus Contact Center features
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Cirrus Contact Center alternatives
Cirrus Contact Center
Starting from
No pricing info
Ringover
Starting from
29
/user
Per month
Convoso
Starting from
90
/user
Per month
DialedIn CCaaS
Starting from
25
/user
Per month
Cirrus Contact Center pricing
Value for money rating:
Starting from
No pricing info
User opinions about Cirrus Contact Center price and value
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Cirrus Contact Center support options
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