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Landis Contact Center Logo

Contact center solution

Table of Contents

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Landis Contact Center - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Landis Contact Center overview

What is Landis Contact Center?

Landis Contact Center is the a certified Microsoft Teams contact center, built using the native Microsoft Communications APIs. Designed to unlock the full potential of MS Teams calling, this solution enables businesses to deliver customer service, improving productivity and customer satisfaction through integration with existing tools.

Landis Contact Center offers advanced queue functionality, including skills-based routing, barge-in capabilities, live insight and interaction with calls in queue, and advanced options for callers while in queue. The solution features live wall boards that allow agents and managers to monitor performance in real-time, providing valuable insights into call history, customer engagement, and agent productivity. With comprehensive analytics, reporting, and call recording capabilities, businesses can support data-driven decisions to enhance contact center operations.

Using the familiar Microsoft Teams interface, Landis Contact Center provides a simple and intuitive user experience. The attendant console for Microsoft Teams offers one-click call transfer and efficient call management, with features such as transfer, hold, and mute. The advanced call back messages console allows teams to use personalize messages and call-back options for streamlining communication and improving customer satisfaction.

Starting price

75per user /
per month

Alternatives

with better value for money

Landis Contact Center’s user interface

Ease of use rating:

Landis Contact Center reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Landis Contact Center's key features

Most critical features, based on insights from Landis Contact Center users:

Computer telephony integration
Agent interface

All Landis Contact Center features

Features rating:

Activity dashboard
Activity tracking
Agent interface
Alerts/Notifications
API
Automated routing
Automatic call distribution
Callback scheduling
Call center management
Caller id
Call monitoring
Call recording
Call reporting
Call routing
Call tracking
Call transfer
Chatbot
Chat/Messaging
Computer telephony integration
CRM
Customizable reports
Data import/export
Interaction tracking
IVR
Live chat
Monitoring
Multi-Channel communication
Performance management
Quality management
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Third-Party integrations
Workforce management

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Landis Contact Center pricing

Value for money rating:

Starting from

75

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Landis Contact Center price and value

Value for money rating:

Landis Contact Center support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Live Online
Webinars
Documentation
Videos

Landis Contact Center FAQs

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