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Lucky Orange vs LogRocket Comparison

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Overview

Category Leaders

Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion...

Category Leaders

LogRocket is a cloud-based and on-premise logging and session replay platform for JavaScript applications, which helps businesses...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

10

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

46

15

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5.0

5

4

3

2

1

21

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Lucky orange is phenomenal at showing live guest engagement. This has additionaly assisted me with developing and contact a greater crowd and monitor my progress.

KK

Kosara K.

I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.

AR

Anonymous Reviewer

I am so happy with lucky orange. I have learned a lot and have been able to give my clients a lot of information that I didn't expect to see otherwise.

Tana C.

Pros

Whole team was amazed first time we tried it out and we purchased it immediately. It super good to see in realtime how users are using our platform and to address bugs.

EM

Ensar M.

It's a must have software for Customer Success and Customer Support. It helps me with analytics, finding users' issues and solving them in the shortest possible time.

BP

Bartosz P.

The perfect software to use for your developers, designers and support teams to improve your website and app.

NS

Nikola S.

Cons

Sometimes there is misattribution and gives you wrong data. The data can also not provide really valuable insight, for example they customer is just moving quickly through the site.

AR

Anonymous Reviewer

It was difficult to work with, and the numbers were widely different depending on how many clicks actually loaded.

AR

Anonymous Reviewer

Filtering didn't work very well. Also when you have a lot of visitors on a website it's very hard to look all these videos located in one place.

Jovan M.

Cons

With most of my team being experienced in other tools, training them to use this was trouble.

Kevin F.

Still looking for something to dislike about it.

EJ

EJ J.

Maybe optionally have it capture some specific XHR/Rest calls. Maybe show what tags are firing via GTM.

AV

Andrew V.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features88
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Audit Trail
  • Auto-Responders
  • Behavior Tracking
  • Behavioral Analytics
  • Bug Tracking
  • Bug/Issue Capture
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Canned Responses
  • Channel Attribution
  • Charting
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Visualization
  • Diagnostic Tools
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Engagement Tracking
  • Event Logs
  • Event Triggered Actions
  • Feedback Management
  • For Sales Teams/Organizations
  • For Websites
  • Funnel Analysis
  • Goal Setting / Tracking
  • Heatmaps
  • Interaction Tracking
  • Issue Tracking
  • Keyword Tracking
  • Live Chat
  • Monitoring
  • Multiple Site Management
  • Offline Form
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Product Data Management
  • Quantitative Analysis
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Role-Based Permissions
  • Root Cause Analysis
  • Screen Activity Recording
  • Search/Filter
  • Session Recording
  • Single Sign On
  • Site Search Tracking
  • Statistical Analysis
  • Status Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Territorial Mapping
  • Third Party Integrations
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend Analysis
  • Unmoderated Testing
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Web Traffic Reporting
  • Website Analytics
  • Website Visitor Tracking
  • Widgets
  • Total features50
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Audit Trail
  • Auto-Responders
  • Behavior Tracking
  • Behavioral Analytics
  • Bug Tracking
  • Bug/Issue Capture
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Canned Responses
  • Channel Attribution
  • Charting
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Visualization
  • Diagnostic Tools
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Engagement Tracking
  • Event Logs
  • Event Triggered Actions
  • Feedback Management
  • For Sales Teams/Organizations
  • For Websites
  • Funnel Analysis
  • Goal Setting / Tracking
  • Heatmaps
  • Interaction Tracking
  • Issue Tracking
  • Keyword Tracking
  • Live Chat
  • Monitoring
  • Multiple Site Management
  • Offline Form
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Product Data Management
  • Quantitative Analysis
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Role-Based Permissions
  • Root Cause Analysis
  • Screen Activity Recording
  • Search/Filter
  • Session Recording
  • Single Sign On
  • Site Search Tracking
  • Statistical Analysis
  • Status Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Territorial Mapping
  • Third Party Integrations
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend Analysis
  • Unmoderated Testing
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Web Traffic Reporting
  • Website Analytics
  • Website Visitor Tracking
  • Widgets

Integrations

  • Total integrations10
  • AWeber
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations27
  • AWeber
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk