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LogRocket Logo

Stop Guessing About Your Digital Experience

Last updated: April 2024

LogRocket Pricing, Features, Reviews and Alternatives

LogRocket FAQs

Q. What type of pricing plans does LogRocket offer?

LogRocket has the following pricing plans:
Starting from: $99.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of LogRocket?

LogRocket has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does LogRocket support?

LogRocket supports the following languages:
English


Q. Does LogRocket offer an API?

Yes, LogRocket has an API available for use.


Q. What other apps does LogRocket integrate with?

LogRocket integrates with the following applications:
BugSnag, Elastic Security, GitHub, Google Analytics 360, Jira, Datadog, Medallia Experience Cloud, Delighted, Dynatrace, Google Optimize, Segment, Trello, Amplitude, Wootric, Sumo Logic, Drift, Airbrake, Pendo, Rollbar, PagerDuty, Sentry, AppDynamics, Heap, ServiceNow, Mixpanel, New Relic, Raygun, Intercom, Zendesk Suite


Q. What level of support does LogRocket offer?

LogRocket offers the following support options:
FAQs/Forum, Email/Help Desk, Chat

LogRocket product overview

Price starts from

99

Per month

Usage Based

What is LogRocket?

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Chat

Training options

Videos
Documentation
Webinars
Live Online

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Starting from

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Usage Based

Free plan
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Pricing range

Starting from

39

Per month

Flat Rate

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Ease of use
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Why am I seeing this?

LogRocket pricing information

Value for money

4.2

/5

27

Starting from

99

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

LogRocket features

Functionality

4.5

/5

27

Total features

76

9 categories

Most valued features by users

Data Visualization
Reporting/Analytics
Data Import/Export
Visual Analytics
Dashboard
API
Search/Filter
Third-Party Integrations

Functionality contenders

LogRocket users reviews

Overall Rating

4.9

/5

27

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.96/10
Rating distribution

5

4

3

2

1

24

3

0

0

0

Pros
It's a must have software for Customer Success and Customer Support. It helps me with analytics, finding users' issues and solving them in the shortest possible time.
Its been really helpful for our team overall in understanding what is going on with the way users interact with our product. I highly recommend using it for product teams.
Great product, easy to use, helps find issues for our guests.
Cons
With most of my team being experienced in other tools, training them to use this was trouble.
Still looking for something to dislike about it.
Maybe optionally have it capture some specific XHR/Rest calls. Maybe show what tags are firing via GTM.

Overall rating contenders

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Garwin P.

Computer Software, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Good simple tool For recording user activity

Reviewed 4 years ago

I love using this tool but may have to find a different tool because of price

Pros

Does an excellent job in recording not only screen activity but network and location information.

Cons

the price between free and the next teir send to high. Also does not have a mobile version.

ET
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Emily T.

E-Learning, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Helpful in understanding user needs and debugging the product

Reviewed 4 years ago

Its been really helpful for our team overall in understanding what is going on with the way users interact with our product. I highly recommend using it for product teams.

Pros

It is really easy to take a look through recent sessions each day and understand where users are getting stuck and which issues we might need to solve urgently. My eng team also likes using it to debug when needed.

Cons

I'd love some more insights served up in a sort of report that isn't manual or doesn't require me to go do the digging myself.

WR
AvatarImg

Will R.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great Front End monitoring tool

Reviewed 3 years ago
Pros

Able to look at real user sessions and pick out bugs.

Cons

What is represented in the session log is not a 100% true representation of what the user saw.

AvatarImg

Verified reviewer

Financial Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A bang for your buck at a tenth of the price of its competitor

Reviewed 5 years ago

First of all, I was looking for a simple solution to just monitor

Pros

Setting up was really easy and straight forward. Also, the documentation for setting it up with different frameworks was very useful. Also it provides integration with services like Sentry which is really useful in our industry we you don't really get to have a test and a production environment

Cons

There wasn't much to not like about this.

KG
AvatarImg

Kailu G.

Cosmetics, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A very powerful product

Reviewed 4 years ago
Pros

Log rocket was very simple to use. Our engineering team uses it on a weekly basis for bug catching and troubleshooting for our product. Also, other non-dev team members use Logrocket to troubleshoot as well. The interface was very intuitive.

Cons

I am very happy overall with Logrocket.

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