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LogRocket

Bug tracking and session recording tool for JavaScript apps

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LogRocket Pricing, Features, Reviews and Alternatives

LogRocket product overview

Price starts from

$

99

/momonth
Per Feature

What is LogRocket?

LogRocket is a cloud-based and on-premise logging and session replay platform for JavaScript applications, which helps businesses track UX problems and analyze as well as remediate the root causes of bugs. IT professionals can replay sessions, view network activity, and inspect actions and maintain console logs for errors.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk

Training options

Videos

LogRocket pricing information

Value for money

4.3

/5

22

Price starts from

$

99

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

LogRocket features

Functionality

4.6

/5

22
Total Features50 6 categories

Most valued features by users

Data Visualization
Reporting/Analytics
Search/Filter
API
Dashboard
Activity Dashboard
Performance Metrics
Third Party Integrations

Functionality contenders

LogRocket users reviews

Overall rating

5.0

/5

22

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.18/10
Rating distribution

5

4

3

2

1

21

1

0

0

0

Pros
Whole team was amazed first time we tried it out and we purchased it immediately. It super good to see in realtime how users are using our platform and to address bugs.

EM

Ensar M.

It's a must have software for Customer Success and Customer Support. It helps me with analytics, finding users' issues and solving them in the shortest possible time.

BP

Bartosz P.

The perfect software to use for your developers, designers and support teams to improve your website and app.

NS

Nikola S.

Cons
With most of my team being experienced in other tools, training them to use this was trouble.

Kevin F.

Still looking for something to dislike about it.

EJ

EJ J.

Maybe optionally have it capture some specific XHR/Rest calls. Maybe show what tags are firing via GTM.

AV

Andrew V.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Good simple tool For recording user activity

Reviewed 8 months ago

I love using this tool but may have to find a different tool because of price

Pros

Does an excellent job in recording not only screen activity but network and location information.

Cons

the price between free and the next teir send to high. Also does not have a mobile version.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Helpful in understanding user needs and debugging the product

Reviewed a year ago

Its been really helpful for our team overall in understanding what is going on with the way users interact with our product. I highly recommend using it for product teams.

Pros

It is really easy to take a look through recent sessions each day and understand where users are getting stuck and which issues we might need to solve urgently. My eng team also likes using it to debug when needed.

Cons

I'd love some more insights served up in a sort of report that isn't manual or doesn't require me to go do the digging myself.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A bang for your buck at a tenth of the price of its competitor

Reviewed 2 years ago

First of all, I was looking for a simple solution to just monitor

Pros

Setting up was really easy and straight forward. Also, the documentation for setting it up with different frameworks was very useful. Also it provides integration with services like Sentry which is really useful in our industry we you don't really get to have a test and a production environment

Cons

There wasn't much to not like about this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A very powerful product

Reviewed a year ago
Pros

Log rocket was very simple to use. Our engineering team uses it on a weekly basis for bug catching and troubleshooting for our product. Also, other non-dev team members use Logrocket to troubleshoot as well. The interface was very intuitive.

Cons

I am very happy overall with Logrocket.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing tool

Reviewed a year ago

Whole team was amazed first time we tried it out and we purchased it immediately. It super good to see in realtime how users are using our platform and to address bugs.

Pros

Super easy to configure, easy to navigate and to view user recordings.

Cons

I don't have anything specific. I know that there are some features like advanced statistics and insights but haven't tried it since we don't have a need for it currently. It would be good to try out for free.

LogRocket FAQs and common questions

LogRocket has the following pricing plans:
Starting from: $99.00/month
Pricing model: Free, Subscription
Free Trial: Available


LogRocket has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


LogRocket supports the following languages:
English


Yes, LogRocket has an API available for use.


LogRocket integrates with the following applications:
Bugsnag, GitHub, Google Analytics, Datadog, Medallia, Segment, Trello, Amplitude, Sumo Logic, Airbrake, Pendo, Rollbar, PagerDuty, Sentry, Optimizely, AppDynamics, Heap, ServiceNow, Mixpanel, New Relic One, Raygun, Intercom, Zendesk


LogRocket offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk

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