GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Hotjar vs Lucky Orange Comparison (2026)

Add to Compare

Compare similar apps

Microsoft Clarity

4.8

Tableau

4.6

Good recommendations?

Hotjar

Lucky Orange

Overview

See how people are really using your site, and uncover insights to make the right changes. With Hotjar's all-in-one digital experience insights platform, you'll get to know your users at every step of their journey, through interviews, behavioral insights, and frequent feedback.

Lucky Orange combines heatmaps, session recordings, funnels and visitor feedback with Discovery AI and Visualize to analyze behavior and explore trends. Integrations include Shopify, HubSpot and GA4. Privacy controls include keystroke masking and text scrambling.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

546

368

160

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

4.7

269

205

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

Pros

“Hotjar provides solid insights into user interactions on your website and converts that into data you can use to increase conversion rate optimization.”

David V.

Lead Developer

“We have gained much better insights about customer behaviour, identifying web friction points, and enhancing lead generation and retention strategies.”

Peter C.

Regional Director of Business Development

“Great for getting a pulse on the busy parts (and the dead parts) of your pages. and browsing paths of your vistiors).”

Samuel P.

PPC Analyst

Pros

“The platform has helped us better understand visitor behavior, identify areas for improvement on our website, and make more informed decisions about the user experience.”

Sherree T.

Ecommerce and marketing manager

“We do not call a test finished until we have looked at the recordings and heatmaps behind it, and that habit has saved us from shipping a couple of changes that looked good in the numbers but were not working for users.”

Beverly C.

Director

“The CSV export for session data could also be more analysis-ready; we had to do a fair amount of cleanup before it was useful.”

Durva G.

Product Designer

Cons

“We were disappointed when their pricing model changed to require more investment to cover the same number of domains.”

Sarah F.

Marketing Technologist

“Screen recording is not perfect, many of our dom interactions were not recorded leading to us identify them as bugs.”

Bharat G.

VP, Enginnering

“The cost is way too high to scale up for an enterprise company.”

Sarah F.

Marketing Technologist

Cons

“The data can be slow to load sometimes which is understandable and we have a lot of traffic on our site. But the biggest issue is watching recordings - if I scrub through videos they often pause and can't be played again, or start just showing the site footer and not the users actual interaction with the website which can be frustrating.”

Sam F.

Marketing manager

“It doesn't capture all sessions and I can't view the recording/live view on mobile.”

Yarin G.

Managing Partner

“Not LO's fault but unfortunately it doesn't track data before it was downloaded so we had to wait a while to build data before we could look into our issues”

Kirsty D.

Performance Marketing Assistant