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Paperform vs Microsoft Forms Comparison (2026)

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Good recommendations?

Paperform

Microsoft Forms

Overview

Paperform helps small businesses build beautiful no-code solutions that simplify work and life. Take payments, schedule appointments, automate workflows and build thoughtfully designed forms. With both brains and beauty Paperform gives your the flexibility to build solutions tailored to your brand.

The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

106

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

4.6

332

200

116

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

Pros

“I asked dozens of questions while building my first survey, and each time, I received detailed support, including custom CSS to add a CTA button exactly where I needed it on the website.”

Katarzyna J.

Product Development Lead

“I love how they continuously roll out upgrades and enhancements that make the platform even more user-friendly and versatile. Since I started using Paperform years ago, I've had zero downtime—100% uptime has made my workflow seamless.”

Robert R.

Owner

“Templates can be a little finicky to edit to match your brand colors.”

Larisa F.

Clinical Development

Pros

“Ability to set up and share a form and read through responses which can be kept or deleted as necessary.”

Matthew L.

Teacher

“I like the simplicity of the forms creation and the possibility to use it for multiple different need, from simple consent forms to surveys and tests for employees.”

Ivan B.

Trainer and technical support

“Microsoft Forms provides diverse themes and templates, which affords me the freedom to customize my survey forms to fit my preferences.”

Martina E.

Sales Marketing Manager.

Cons

“My concern with Paperform is that if I need help I can't call a phone number and talk to the customer support team.”

Rhonda P.

Supervisor

“Partly because of the aforementioned flaw and because even the entry level plan is pricy yet devoid of features that should be present at this price point.”

Rhonda P.

Supervisor

Cons

“You can't control layout or advanced styling and while it provides graphs and charts, there’s a lack of deep analytical tools without exporting data to Excel.”

Monica E.

Learning and development coordination

“The workflow logic can get very complex and hard to manage for more involved business processes, so one should do some upfront flow planning and what criteria must be met to move to the next step.”

Chuck K.

President

“It doesn't allow much versatility in terms of aesthetics, it also does not have a lot of of the form options that some other form platforms have”

Dianne C.

Global event manager