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Pawfinity
5
85
4
14
3
3
2
1
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pawfinity, The World's Favorite Premium Pet Service Software
Table of Contents
Is this product right for your business?
Find out with a
Pawfinity - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Pawfinity overview
What is Pawfinity?
Pawfinity V5 is a premium online booking system for pets. It is designed specifically for pet groomers, pet salons, kennels, and daycare services. Client information is kept safe all while simplifying the booking process, making it easier for customers and owners. It handles reservations, SMS & email notifications, payment processing, and more. There is a free 30 day trial, along with training videos and US-based support.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Training and Learning Curve
Client Profiles
Switching Software
Phone Support
Access
Pawfinity’s user interface
Pawfinity pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Pawfinity?
Tech support is attentive, responds promptly.
Select to learn more
Who uses Pawfinity?
Based on 107 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Pawfinity's key features
Most critical features, based on insights from Pawfinity users:
All Pawfinity features
Features rating:
Pawfinity alternatives
Pawfinity
Starting from
50
Per month
MoeGo
Starting from
239
Per month
DaySmart Pet
Starting from
29
Per month
Savvy Pet Spa
Starting from
38
Per month
Pawfinity pricing
Pricing plans
Pricing details:
User opinions about Pawfinity price and value
Value for money rating:
To see what individual users think of Pawfinity's price and value, check out the review snippets below.
Brooke H.
Mobile groomer
Aimee D.
Owner, Certified Master Groomer
Pawfinity customer support
What do users say about Pawfinity customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Pawfinity customer support.
A significant portion of users highlight Pawfinity's customer support as fast, responsive, and consistently helpful with troubleshooting.
Broad user base appreciates that support is available through multiple channels, including in-app and email, with prompt replies.
Frequently reported by users, the support team is patient, listens to suggestions, and assists during onboarding and learning curves.
A minority of users report poor experiences, citing dismissive responses and lack of accountability from the support team.
Support options
Training options
To see what individual users say about Pawfinity's customer support, check out the review snippets below.
“Tech support is attentive, responds promptly.”
Aimee D.
Owner, Certified Master Groomer
“I like how streamlined the process was when we initially started the software and how the company aided in pulling all my data into the software right away.”
Laurren S.
Owner
“Each encounter we had with any member of the Pawfinity team left us frustrated and disappointed in their inability to accept responsibility for any issues we found across the system.”
Samantha J.
Daycare assistant
