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Shopify vs WooCommerce Comparison

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Overview

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Designed for store owners and developers to build & run eCommerce sites, WooCommerce is an extendable, adaptable, open-sourced...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
Free
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,179

1,092

208

45

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

165

90

12

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

I appreciate the detail given for each order and there are also great functions like discount codes which makes using the website very useful. The layout, while basic, helps make navigating simple.
Their customer service is excellent. As with any company, it isn't perfect, but they do their best to satisfy and make sure customers are happy with their product and their service.
While I had heard great things about Shopify and was excited about all the customizations it was very difficult to set up and I ended up closing my account after my free trial expired.

Pros

With Woocommerce you can build an amazing Ecommerce solution that will be easy for you to build and maintenance and easy for your customer to edit and expand.
I love all the features and options with woo commerce. It is amazing all the cool things you can do with it.
Woocommerce is by far the best plugin to sell your products online. It is highly customizable and the amount of third-party add-ons it has is amazing.

Cons

Customer service was terrible, they offered a CSV upload which was useless to me, or offered to uplaod my items for me, and charge me a crazy amount of money for the service.
Shopify is paid and when it updates itself it gives some sort of errors in the online store and finding the error is a difficult task.
The premium charges are a slight turnoff due to the monthly charges. Smaller stores will have to look over their shoulders to make sure that they make enough to cover the monthly Shopify charges.

Cons

Biggest problem or threat with this software is its security. As plugins are available and some of them are not verified so websites seems to be hacked easily compare to other softwares.
Nothing, any issues I have are caused by my own lack of experience. I do fiund that third party support is expensive but probably no more that any other IT product.
Sometimes those plugins don't work with other plugins. There's no hard styleguide from WC, so plugins might be hard to use.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features52
  • API
  • Activity Dashboard
  • Advertising Management
  • Automated Sales
  • Content Library
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Gift Card System
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Order Management
  • Order Processing
  • PCI DSS Compliance
  • Product Catalog
  • Product Data Management
  • Ratings & Reviews
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Third Party Integration
  • Visual Analytics
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total featuresN/A
  • API
  • Activity Dashboard
  • Advertising Management
  • Automated Sales
  • Content Library
  • Content Management
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Gift Card System
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Order Management
  • Order Processing
  • PCI DSS Compliance
  • Product Catalog
  • Product Data Management
  • Ratings & Reviews
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Third Party Integration
  • Visual Analytics
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations803
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations482
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify

User friendly ecommerce platform

Reviewed 2 years ago
Pros

The support is excellent. It is easy to use and has a low learning curve. Since it's prehosted users doesn't have to worry a out hosting and SSL

Cons

Too expensive compare to woocommerce and ecwid

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Shopify

Great way to sell products, but there are better options

Reviewed 2 years ago
Pros

I like how simple it was to setup a store and sell products.

Cons

Not easy to customize, and Wordpress with WooCommerce

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify

Take the work out of selling online

Reviewed 2 years ago

If you're not a tech/web geek, this is the way to go. You list and item and they pretty much handle the technology side of it. A great way to sell online, just make sure you have the volume to cover their fees. Not a great option if you only do a few sales a month.

Pros

It just works. It's simple to have an online store without fighting with SSL certs and payment processors. I spent hours and hours getting woocommerce working, maintenance, etc. Shopify does the work for you so you can focus on selling.

Cons

Fees are high compared to woocommerce or similar but worth it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shopify

Easy to use and wide functionalities

Reviewed 2 years ago
Pros

Shopify is an interesting E-commerce binami. You can control everything for your shop from it

Cons

Nothing really special. I prefer anyway to use Wordpress + Woocommerce because i'm more used to.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Shopify

Great way to open an eCommerce store

Reviewed 3 years ago
Pros

Shopify is super easy to use and you can make great looking eCommerce websites. There is also a lot of support available.

Cons

I do not like the pricing. Often I choose woocommerce for a project because in monthly fees and just paying for hosting

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend7/10

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Shopify

Easy but expensive

Reviewed 9 days ago

Easy to setup, and I think that it is perfect for many startups with no experiences

Pros

Easy to use and a lot of "apps", that helps you make more things. For a newbie that are willing to pay, this is perfect, and you have a lot of functionality

Cons

Expensive compared to woocommerce, and you have to buy an "app" almost every time you need a new feature on your shop.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend5/10

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Shopify

Good commerce option

Reviewed 8 months ago

Generally useful - does what it needs to. It's got great flexibility - perfect for small business owners, but can't imagine this scaling to large multi-location companies

Pros

It's got basic commerce functionalities - with apps, it can be as robust as Wordpress/woocommerce with a cleaner and more organized interface

Cons

I don't like how to add functionalities, I need to buy third party apps. Wish everything was in one platform, but I guess it's like Wordpress, having to turn to third party plugins.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shopify

The Apple of ecommerce platform

Reviewed 2 years ago

I find Shopify to be super easy to set-up and start using out of the box, unlike having to install magento or woocommerce.

Pros

I have been using Shopify for a few years now and find it to be easy to use, reliable and scalable.

Cons

My main worry about using Shopify is that I don't really own the platform so anything can happen in terms of changes in their business model etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify

We use Shopify w/ Wordpress for almost all ecommerce solutions

Reviewed 2 years ago
Pros

Shopify is a fantastic, simple tool for basic ecommerce solutions. We use it for clients that don't have a ton of products, and want a simple ecommerce system that they can edit and adjust themselves. Shopify makes integrating payment solutions easy as well. It works great with Wordpress (our most used CMS) so it is our go to for ecommerce as well.

Cons

Shopify isn't as great when it comes to products with large variation - and we've found woocommerce to be a slightly better service for that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shopify

One of the leaders in its field - Shopify is right up there with the best of them.

Reviewed 3 years ago
Pros

Relatively easy to use. Lots and lots of stunning templates to get you started. Very good support. A solid platform for little startup stores with a few products to massive stores with hundreds of products.

Cons

Shopify is only second to WooCommerce in my opinion so, for this reason, I would say the monthly pricing can be a bit much.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Shopify

Pay for make ecommerce

Reviewed a year ago

the create a shop online easy and fast, very faster.

Pros

I like how admin the products and categories, i upload to much products and their description, price and categories.

Cons

the cost included in all month is a cons very bad, but exist WooCommerce free and prefer don't pay for this service and customize for me

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support