getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

MessageDesk Logo

Add SMS Superpowers to Your Business Phone.

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

MessageDesk - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

MessageDesk overview

What is MessageDesk?

MessageDesk is the SMS inbox made for your existing landline or VoIP phone number.

Getting started is easy:

1. Connect your existing business landline or VoIP phone numbers.

Connect any U.S. or Canadian-based 10-digit business phone number by completing a phone number hosting request.

2. Register with carriers for reliable business text messaging.

Our solutions team will register your phone number(s) with carriers to get you enterprise-grade message delivery and reliability.

3. Send and receive SMS from your existing phone numbers.

Once connected, MessageDesk makes it easy to start sending and receiving text messages through your business phone number.

Starting price

39per user /
per month

Alternatives

with better value for money

MessageDesk’s user interface

Ease of use rating:

MessageDesk reviews

Overall rating

4.8

/5

13

Positive reviews

77

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.77/10
Rating distribution

5

4

3

2

1

11

1

1

0

0

Who uses MessageDesk?

Based on 13 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Real Estate
Arts and Crafts
Music
Consumer Goods
Others

Use cases

SMS Marketing

MessageDesk's key features

Most critical features, based on insights from MessageDesk users:

Contact management
Scheduled messaging

All MessageDesk features

Features rating:

2-Way messaging
Activity dashboard
Activity tracking
Alerts/Notifications
Automated responses
Autoresponders
Campaign management
Campaign scheduling
Chat/Messaging
Communication management
Compliance management
Contact database
Contact management
Customer segmentation
Customizable fields
Customizable templates
Employee directory
Interaction tracking
Mass texting
Message personalization
MMS
Mobile alerts
Mobile keywords
Real-Time notifications
Reminders
Reporting/Analytics
Reputation management
Scheduled messaging
SMS messaging
Template management
Text-to-Win
Third-Party integrations

MessageDesk alternatives

MessageDesk logo

Starting from

39

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Textmagic logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SlickText logo

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ClickSend logo

Starting from

0

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

MessageDesk pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Team

39

/user

Per month

Features included:

  • Unlimited 1-on-1 SMS
  • Shared team inbox
  • Group texting
  • Media & attachments
  • Schedule messages
  • Comments & mentions
  • Assign conversations
  • Label conversations
  • Block contacts
  • Contact & data import
  • Twilio integration
  • Opt-out management
  • Basic Relays
  • Roles & permissions

Pro

99

/user

Per month

Features included:

  • Unlimited 1-on-1 SMS
  • Unlimited 100-person text broadcasts
  • Shared team inbox
  • Group texting
  • Media & attachments
  • Schedule messages
  • Comments & mentions
  • Assign conversations
  • Label conversations
  • Block contacts
  • Contact & data import
  • Twilio integration
  • Opt-out management
  • Basic Relays
  • Custom Relays
  • Roles & permissions
  • Custom roles & permissions
  • Multi-line opt out

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited 1-on-1 SMS
  • Unlimited 100-person text broadcasts
  • Shared team inbox
  • Group texting
  • Media & attachments
  • Schedule messages
  • Comments & mentions
  • Assign conversations
  • Label conversations
  • Block contacts
  • Contact & data import
  • Twilio integration
  • Opt-out management
  • Basic Relays
  • Custom Relays
  • Roles & permissions
  • Custom roles & permissions
  • Multi-line opt out
  • Analytics dashboards
  • Custom integrations
  • Custom SSO
  • Multiple inboxes & workspaces
  • Priority support

User opinions about MessageDesk price and value

Value for money rating:

MessageDesk integrations (3)

MessageDesk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support

Training options

Live Online
Webinars
Documentation
In Person
Videos

MessageDesk FAQs

Related categories