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Textmagic Logo

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Bulk text-messaging service for businesses

(14)

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Textmagic Pricing, Features, Reviews and Alternatives

Textmagic product overview

Price starts from

4.90

One-time payment

Flat Rate

What is Textmagic?

Textmagic is an all-in-one text messaging service for business to bulk send notifications, alerts, reminders, confirmations, and SMS marketing campaigns. The service enables companies to schedule SMS messages and send them in bulk when needed. Contacts can be sorted into categories and lists, for convenient customer segmentation. Furthermore, to help grow contact lists, Textmagic provides subscribe forms that help capture website visitor information.

Key benefits of using Textmagic

Main features of Textmagic are:
- Fast and responsive Web app
- Email to SMS
- SMS Gateway API
- 2-Way SMS Chat
- SMS Software for PC and Mac
- Scheduled and Recurring messages
- Dedicated Virtual Numbers in 30+ countries
- Fast contacts import from CSV and Excel
- Mobile Apps for iOS and Android
- Detailed Reporting
- Sub-accounts for team members
- Auto-responders for incoming texts
- And many other features for businesses.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum

Training options

Live Online
Videos
Documentation

Textmagic pricing information

Value for money

4.4

/5

212

Starting from

4.90

One-time payment

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Textmagic features

Functionality

4.4

/5

212

Total features

56

5 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
API
Campaign Management
Reporting & Statistics
Data Import/Export
Customizable Templates
Alerts/Notifications

Functionality contenders

Textmagic users reviews

Overall Rating

4.6

/5

212

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.03/10
Rating distribution

5

4

3

2

1

163

31

6

3

9

Pros
Running a small business I appreciate a good product made better by simplicity of use. On the one occasion I needed to speak to someone they could not have been more helpful.
Seamless integration & excellent support team. We have used it for more than 2 years now & it has never let us down.
Great piece of software, easy to use and great customer service.
Cons
It was confusing, at first, to understand when to use the different numbers.
Only being available on browser is sometimes inconvenient. It also doesn't incorporate images that well.
No options for employees to reply. Sometimes adding pictures or files can be difficult.

Overall rating contenders

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Kelli D.

COO

Entertainment, 1-10 employees

Review source

Overall Rating

TextMagic Review: Create Condensed Scripts Rapidly.

Reviewed a month ago

Transcript

Kelli D.: Hi, my name is Kelli. I am the Chief Creative Officer at a small company under 10 folks. I...

CD
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Carmen D.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

easy to use

Reviewed 6 years ago

It has helped us keep in contact with our parents.

Pros

-how easy it is to add contacts -how easy it is to text single and multiple contacts at once -automatic funds renewal

Cons

It would be nice if the account could be suspended during the summer instead of incurring fees even when not in use.

Vendor response

Thank you for taking the time to share your review. We highly value our customers and their feedback. We apologize for the confusion. You can always cancel your dedicated number and turn off the auto-recharge feature on your account in order to avoid any additional fees: https://support.textmagic.com/article/manage-auto-recharge-and-payment-methods Should you have any further questions, please contact support@textmagic.com.

ZM
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Zandrich M.

Computer & Network Security, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TextMagic - Robust SMS Marketing is Alive and Well

Reviewed 3 years ago

When we initially weighed our options in terms of outreach, SMS marketing didn't come up at first, as it is naturally assumed to be an archaic means of communication by our current standards. Eventually unable to generate the interest in potential customers by other means, we turned to targeted SMS marketing to get the job done. Although we have no experience with alternative providers, TextMagic has fulfilled it's purpose as a stand-alone SMS marketing platform - and we couldn't be happier with it.

Pros

TextMagic happened to be our first dive into targeted SMS marketing some six months ago, and we have remained with it since. Although SMS marketing doesn't offer immediate feedback in terms of reach like other platforms do, we have seen a significant increase in both new and returning clients over the course of using their services. It turns out SMS is a far more feasible avenue for marketing than we expected, as social media itself is overly saturated, and e-mail inboxes are far too cluttered and chaotic in general for there to be any hope of a marketing email making it to a client.

Cons

There isn't much to say in terms of cons, as TextMagic offers every tool necessary to generate (as well as gauge and manage) interest via text messaging.

Vendor response

Thanks for the awesome review! Please let us know if there is anything we can do to improve your "TextMagic customer service" experience.

KK
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Kelly K.

Transportation/Trucking/Railroad, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Help for contacting Employee's

Reviewed 5 years ago

Communication to our employees is very important and with them not in the office, we needed a conduit from our office, directly to them, for fast messages to get out to all. We are overall pleased with this program and will enjoy every new update they make in the future as it can only get better.

Pros

We started using the software as the need to get in touch with our truck drivers is paramount in our industry. This is a great way to do this in theory. I like the ease of use and options to organize the driver phone number list. It gets the messages out to them. I had a minor set up problem when we first started and discovered the number I picked on the list did not work and my messages were not going out to all employees. Customer service chat was very helpful and they reimbursed the amount in our account for the charges and corrected the phone number issue I had.

Cons

As with any program, maintaining the information in it is most important. If we do not keep the contacts current, mass texting may go out to contacts who are no longer with the company. And your information will not go out to everybody who needs it if they are not entered in when first hired. We have a high turnover rate so it is another list we have to take care of. Currently Text Magic will only allow for one administrator to control all lists and manage. My company has need for more than just one administrator. So we share one log in right now. The last minor issue we have is the option for our employees to opt out of the texts. It hasn't happened but only once but it does and will again, sooner or later.

MC
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Melinda C.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feedback from a happy user

Reviewed 2 years ago

Communication with patients when confirming or trying to make appointments. We started to use TM for marketing, but we now use it for scheduling appointments when we can not get hold of the patient on the phone. We use it for sending messages directly from the clinician to the patient .

Pros

It enhances communication in a really friendly and authentic way. I don't know who we would run our business without it.

Cons

I can't think of any, as I am happy with TM. Later in this survey, there is mention of integrating TM with other products. I would be interested to know what TM integrates with.

MH
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Michelle H.

Research, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TextMagic brings the magic and ease of texting!

Reviewed 5 years ago

Overall, TextMagic is a really great software to use! The experience has been very good and I find it to be extremely helpful and convenient.

Pros

My favorite thing about this software is the ability to schedule text messages to be sent at a later day/time. This tool has proven to be extremely convenient and helpful! It's quick, easy, and is effective in sending people reminders. I also like the template feature. It is very helpful and easy when needing to send the same text message to more the one person. Additionally, the amount of text characters available to send in a text are great because it does not limit or cut down the message you are trying to send.

Cons

This software is great and there is nothing to dislike about it!

Textmagic FAQs

Q. What type of pricing plans does Textmagic offer?

Textmagic has the following pricing plans:
Starting from: $4.90
Pricing model: One Time License, Free
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Textmagic?

Textmagic has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Textmagic support?

Textmagic supports the following languages:
English


Q. Does Textmagic support mobile devices?

Textmagic supports the following devices:
Android, iPad, iPhone


Q. Does Textmagic offer an API?

Yes, Textmagic has an API available for use.


Q. What other apps does Textmagic integrate with?

Textmagic integrates with the following applications:
Zapier


Q. What level of support does Textmagic offer?

Textmagic offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum

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