Sonder Pricing, Features, Reviews & Comparison of Alternatives

Sonder

Membership-based payment processing.

4.75/5 (8 reviews)

Sonder overview

What is Sonder?

Sonder Payments is a membership-based payment processor, made for high-ticket businesses accepting credit cards. Our subscription model allows us to offer lower per-transaction rates rather than charging a percentage of revenue. Memberships start at $49, with rates as low as $0.08 per transaction.

Sonder supports virtual terminals, shopping carts, EMV terminals, mobile processing, third-party integrations, and a developer API. Mobile processing technology enables users to process payments on the go, via mobile devices.

Sonder Payments membership allows merchants to process transactions with 0% markup, no contract required. Receive support at any time with Sonder Payments' free 24/7 technical support. Members also have access to risk monitoring technology, as well as chargeback protection and assistance.
sonderpayments.com

Pricing

Starting from
$49/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English

Sonder reviews

Excellent
6

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.5
  4.8
  5.0
Vara Suresh

Good product and saves money

Used daily for 6-12 months
Reviewed 2019-08-20
Review Source: Capterra

Good product, great value for money

Pros
Cost efficient option and help save a few hundreds on credit card charges

Cons
Accessing reports and returns are a little cumbersome. Can improve the user interface a little more.

Response from Sonder Payments


Hi Vara!

Thank you so much for your kind review and honest feedback. We hope you're having a great experience with Sonder Payments!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Thomas Egan

Sonder Review

Used weekly for less than 6 months
Reviewed 2019-08-21
Review Source: Capterra

Keeping costs lower with higher average ticket costs.

Pros
Low cost provider and easy to use recurring payments

Cons
Virtual Terminal does not have very customizable invoicing

Response from Sonder Payments


Hi Thomas!

We appreciate you taking the time to leave a review for us. Glad to hear you're enjoying the service. Please feel free to contact us if there's anything we can do to make it better for you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Andrew Van Hecke

Great Communication

Used daily for 6-12 months
Reviewed 2019-08-20
Review Source: Capterra

Good

Pros
Communication with a staff and another guy can’t remember his name I always text him but he’s awesome!

Cons
I do not like how my employees are able to see the amount brought in

Response from Sonder Payments


Andrew,

Thanks for the review! We're glad to hear that you're enjoying the service! Support will contact you today to see if we can find a way to fix that issue with visibility for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Sonder's unique model has been the perfect fit for my business

Used daily for less than 6 months
Reviewed 2018-07-17
Review Source: Capterra

Sonder has been a great experience to-date. I was pleased with my previous processor, but Sonder came in and offered a steep discount to my current rates so I entertained the possibility of switching and ended up deciding to make the jump. No regrets thus far!

Pros
I like the predictability of my processing costs and the low individual transaction cost.

Cons
I haven't encountered any yet, but will update my review if something comes up. The deployment was pretty painless

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lewis Marty

Huge Fan

Used weekly for less than 6 months
Reviewed 2019-08-13
Review Source: Capterra

Our experience with the Sonder team has been nothing short of brilliant. They have acted as trusted advisors to us and guided us through the process perfectly.

Pros
Simplicity of implementation. Wonderful sales and service teams. Easy-to-understand pricing structure.

Cons
Tough to say. The software and team have been perfect.

Response from Sonder Payments


Lewis,

Thanks for your kind review. We've really enjoyed helping you and your team find a great payments solution. Please let us know if there's anything more we can do to help!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sonder pricing

Starting from
$49/month
Pricing options
Subscription
View Pricing Plans

Members pay true cost plus per-transaction rates as low as $0.08.

Sonder (Basic Membership): for businesses processing less than $25,000 per month
Membership fee: $49
Per transaction fee: $0.15

Sonder Plus (Premium Membership): for businesses processing more than $25,000 per month
Membership fee: $99
Per transaction fee: $0.08

Enterprise Memberships also available: pricing upon request

Virtual Terminal/Shopping Cart/EMV Terminal/Mobile Processing/Third-Party Integrations/Developer API

Sonder features

API
Activity Dashboard
Electronic Payments
Third Party Integration

Access Control (69 other apps)
Automatic Notifications (83 other apps)
Content Management (104 other apps)
Custom Forms (76 other apps)
Customizable Branding (124 other apps)
Customizable Templates (123 other apps)
Data Import/Export (98 other apps)
Drag & Drop Interface (102 other apps)
Product Catalog (78 other apps)
Reporting & Statistics (89 other apps)
Search Functionality (94 other apps)
Social Media Integration (67 other apps)
Template Management (66 other apps)
Website Management (66 other apps)
eCommerce Integration (68 other apps)
eCommerce Management (80 other apps)

Additional information for Sonder

Key features of Sonder

  • ACH check transactions
  • Debit card support
  • In-person payments
  • Mobile payments
  • No statement, annual or batch fees
  • Next day funding
  • Chargeback protection & assistance
  • Dedicated success manager
  • Virtual terminal management
  • Shopping cart management
  • EMV terminal management
  • Credit card processing
  • Online payments
  • POS transactions
  • Sales/order reporting
  • Third party integrations
  • Receipt printing
  • Analytics dashboard & tools
  • PCI compliance
  • Developer API
  • Signature capture
  • Gift card management
  • Risk monitoring
View All Features

Benefits

Process transactions with 0% markup without having to sign a contract.

Ensure transactions are managed securely with PCI compliance.

Receive support at any time with Sonder’s free 24/7 technical support and dedicated customer success managers.

Gain access to a dedicated support team and solutions architect to ensure your payments setup is running effectively.

Sonder supports 3000+ integrations, and 1000 partners, as well as 70+ business verticals.