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WeTravel Logo
WeTravel
4.7
(164)

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The booking & payment platform for multi-day travel

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WeTravel Pricing, Features, Reviews and Alternatives

WeTravel product overview

Price starts from

0

/user

Per month

What is WeTravel?

WeTravel was designed to support travel businesses by digitizing and streamlining operations. Through its intuitive platform, WeTravel supports businesses to increase sales conversion and increase revenue, trim administration time, and automate processes. The platform’s capabilities continue after setting up the trip page to marketing your tours and handling traveler administration, it hosts a network of payment solutions to enable control of how travelers pay for their trips–with installment and mobile-friendly payment options–to a range of payment options to instantly transfer payments to global suppliers, handle and control employee and internal payments, all executed with the absolute security of bank-grade encryption and trusted financial partners.

Key benefits of using WeTravel

Lower processing fees
Save money on card processing fees by offering online e-check payments, in addition to the most competitive wire transfer rates on the market

Best-in-class security
Our bank-grade SSL encryption, rigorous verification for payment processing, and trusted financial partners (Visa, Stripe, AFEX) provide assurance that your funds are secure

Instant and free Supplier Transfers
The WeTravel card and instant, worldwide Supplier Transfers feature allow you to pay your supplier(s) instantly – and without a fee

Customizable payment solutions
Put your customers first with flexible payment plans, and streamline the customer experience with automated billing and invoicing

Automated administration capabilities
Automate invoicing, billing, and email communication to streamline your administration processes and reduce errors

Mobile-friendly booking
Leverage our “mobile-first” technology for quicker conversions and a simpler payment journey for your customers



Built-in marketing tools
Optimize your marketing strategy with lead generation features, targeted waitlists, and automated abandoned cart follow-ups


Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
24/7 (Live rep)
FAQs/Forum

Training options

Webinars
Live Online
Videos
Documentation
In Person

WeTravel pricing information

Value for money

4.8

/5

164

Starting from

0

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

WeTravel features

Functionality

4.6

/5

164

Total features

63

6 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Reporting & Statistics
Third Party Integrations
Activity Dashboard
Reporting/Analytics
Payment Processing

Functionality contenders

WeTravel users reviews

Overall Rating

4.7

/5

164

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.51/10
Rating distribution

5

4

3

2

1

132

26

3

0

3

Pros
The backend interface is clean and very easy to use and our product pages are beautiful. The pop-up booking page directly integrated on our booking site is also a great feature.
Best of all, the customer service team is very competent and even cheerful. The company is always improving and adding new features to make it better.
The software is good for my travel business. What I like most about the software is the ease of setting up my trips.
Cons
Could confuse customers when they see it assuming that this is your brand name or even think they have opened a wrong link.
Sometimes the system seems to have a problem calculating payment plans and produces 'errors' when there isn't one.
Clients pay thru the site and I can go later and reconcile my books.

Overall rating contenders

AR
AvatarImg

Verified reviewer

Health, Wellness and Fitness, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Simple Elegant Solution

Reviewed 4 years ago

Overall WeTravel has been a dream. The product makes it easy to get up and running with a trip in 10 minutes, complete with beautiful images, great mobile experience, easy checkout, and lots of ways to integrate on your own website. We moved off a Wordpress/WooCommerce implementation that was buggy and frustrating to WeTravel and it's made life SOOOoooo much easier. Our onboarding was a bit slow because of their Trust & Verification process, which is more than any other service provider asked for. Support has been responsive and even implemented some features that we've requested. Highly recommended.

Pros

Easy event setup Integrated image search / hosting Variety of ticket types with waitlist Simple Payment Plans & Deposits Easy Communication with Participants Access to intake questions Agendas & Timelines Support for multiple currencies Easy embed for website in multiple ways Reduced Fees for people who pay via Bank Account (instead of Credit Card) System built for running individual trips vs. running lots of trips

Cons

Mandatory Upselling of Travel Insurance to attendees (not provided or profitable for us) via email Payouts aren't automatic Dashboard doesn't display tickets sold by type without downloading an export Had to upload IRS Incorporation letter and photo ID, which felt odd.

HD
AvatarImg

Heather D.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The best solution we've found.

Reviewed 22 days ago

We needed a booking software that makes it easy for our customers to sign up for our multiday trips and to input information we need to collect. We Travel isn't perfect, but they have been open to feedback and are continuously coming out with improvements.

Pros

We Travel makes it easy for our customers to book instantly. Transfers to bank accounts and payments are quick. The support I receve from We Travel is exceptional and they are always available to help when I can'y figure something out.

Cons

Our customers have to be educated on how to log i n and how to use We Travel. It is dificult and time consuming to make changes to a reservation.

MJ
AvatarImg

Markgetta J.

Hospitality, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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WeTravel is a phenomenal booking platform.

Reviewed 2 months ago

[sensitive content hidden] is our WeTravel sales contact and he has been amazing throughout this entire process of getting our agency onboarded. We could not have asked for a better experience. He is timely when answering questions and giving feedback. He also keeps us in the loop on things, which is vital to our administrative team.

Pros

The ease of use for both travel agency and clients.

Cons

Features that would help WeTravel would be to have the ability to connect reservations of participants who are rooming together but booking separately. Graphics embedded into the pricing page.

JO
AvatarImg

Jacqueline O.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic platform

Reviewed 3 months ago

We are so happy to have made the switch this year to the platform. I love the reminders for payments to participants that are seamless and the ease of communicating with each group at one time.

Pros

The ease of use and integration of our client management is more streamlined. I also love that the developers are constantly making fantastic changes to the features and listen to my advice and questions about what will help us do our jobs better. We appreciate [SENSITIVE CONTENT] customer service and check-in's. Having a designated customer service representative really puts the mind at ease.

Cons

There have been glitches with the growing pains along the way but as I mentioned, the developers are constantly working on making the platform work even better.

BL
AvatarImg

Bob L.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Software has made a great impact on our business

Reviewed 2 months ago

Use of WeTravel has really improved our reservation management and our payment processing functions. We're very pleased.

Pros

We have found that WeTravel has given us a great reservation engine for our tours and has greatly streamlined the reservation and payment processes for our company.

Cons

I'd love to see WeTravel built out to be a full CRM, but it is not there yet. But the company is moving in that direction, it seems.

WeTravel FAQs

Q. What type of pricing plans does WeTravel offer?

WeTravel has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of WeTravel?

WeTravel has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

See alternatives

Q. What languages does WeTravel support?

WeTravel supports the following languages:
English

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Q. Does WeTravel offer an API?

Yes, WeTravel has an API available for use.

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Q. What other apps does WeTravel integrate with?

WeTravel integrates with the following applications:
Zapier

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Q. What level of support does WeTravel offer?

WeTravel offers the following support options:
Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum

See alternatives

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