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WeTravel Logo

WeTravel

4.8
(397)

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The booking & payment platform for multi-day travel

(15)

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WeTravel Pricing, Features, Reviews and Alternatives

WeTravel FAQs

Q. What type of pricing plans does WeTravel offer?

WeTravel has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of WeTravel?

WeTravel has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does WeTravel support?

WeTravel supports the following languages:
English


Q. Does WeTravel offer an API?

Yes, WeTravel has an API available for use.


Q. What other apps does WeTravel integrate with?

WeTravel integrates with the following applications:
Zapier


Q. What level of support does WeTravel offer?

WeTravel offers the following support options:
Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

WeTravel product overview

Price starts from

0

/user

Per month

What is WeTravel?

WeTravel was designed to support travel businesses by digitizing and streamlining operations. Through its intuitive platform, WeTravel supports businesses to increase sales conversion and increase revenue, trim administration time, and automate processes. The platform’s capabilities continue after setting up the trip page to marketing your tours and handling traveler administration, it hosts a network of payment solutions to enable control of how travelers pay for their trips–with installment and mobile-friendly payment options–to a range of payment options to instantly transfer payments to global suppliers, handle and control employee and internal payments, all executed with the absolute security of bank-grade encryption and trusted financial partners.

Key benefits of using WeTravel

Lower processing fees
Save money on card processing fees by offering online e-check payments, in addition to the most competitive wire transfer rates on the market

Best-in-class security
Our bank-grade SSL encryption, rigorous verification for payment processing, and trusted financial partners (Visa, Stripe, AFEX) provide assurance that your funds are secure

Instant and free Supplier Transfers
The WeTravel card and instant, worldwide Supplier Transfers feature allow you to pay your supplier(s) instantly – and without a fee

Customizable payment solutions
Put your customers first with flexible payment plans, and streamline the customer experience with automated billing and invoicing

Automated administration capabilities
Automate invoicing, billing, and email communication to streamline your administration processes and reduce errors

Mobile-friendly booking
Leverage our “mobile-first” technology for quicker conversions and a simpler payment journey for your customers



Built-in marketing tools
Optimize your marketing strategy with lead generation features, targeted waitlists, and automated abandoned cart follow-ups


Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
24/7 (Live rep)
FAQs/Forum
Phone Support

Training options

Webinars
Live Online
Videos
Documentation
In Person

Not sure about WeTravel? Compare it with a popular alternative

Starting from

0

/user

Per month

Free plan
Free trial
Pricing range

Starting from

99

Per month

Usage Based

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

WeTravel pricing information

Value for money

4.8

/5

397

Starting from

0

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

WeTravel features

Functionality

4.6

/5

397

Total features

70

6 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Third-Party Integrations
Reporting & Statistics
Activity Dashboard
Reporting/Analytics
API

Functionality contenders

WeTravel users reviews

Overall Rating

4.8

/5

397

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.44/10
Rating distribution

5

4

3

2

1

324

64

4

1

4

Pros
The backend interface is clean and very easy to use and our product pages are beautiful. The pop-up booking page directly integrated on our booking site is also a great feature.
We are so happy to have made the switch this year to the platform. I love the reminders for payments to participants that are seamless and the ease of communicating with each group at one time.
Best of all, the customer service team is very competent and even cheerful. The company is always improving and adding new features to make it better.
Cons
Again, this occurred in the middle of active bookings which has been both incredibly damaging to our reputation, our client's brand and created a very unprofessional situation for all concerned.
Our experience was horrible, forced to pay for all of this out of pocket and they have the nerve to be sending our attendees emails for reviews.
Could confuse customers when they see it assuming that this is your brand name or even think they have opened a wrong link.

Overall rating contenders

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Elisabeth G.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

the solution we needed to optimize our booking and payment processes

Reviewed a year ago

with wetravel we solved many of our headaches as international tour operator. the platform offers great solutions also for small companies and makes our daily life way easier!

Pros

the flexibility and quality of solutions is wonderful for our business. staff is very helpful. new features are very state of the art!

Cons

code for 2 factor authentication was tricky with SMS, now solved.

CL
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Camille L.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very nice and user friendly platform

Reviewed 7 months ago
Pros

Hi like that the platform is not only a paiement platform but also a complete solution to optimize your trips and booking.You will receive a complete training session if you need and all your staff will have access to itAn other very nice part is that you really have a personalized relationship with the staff managing your account - they are super easy to contact, super knowledgeable and really friendly at the time to answer your question or solve your problems - Special thanks to [sensitive content hidden] who have been working a lot in making our experience smoother and very friendly

Cons

it's actually not exactly about WeTravel - but the time it takes from making a wire transfer and receiving - it's inconsistent (it can take just 1 day or 2 - or about a week) To be fair it's more an issue with the international wire transfer than WeTravel themselve

JM
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Joe M.

Fine Art, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Optimistic and still hopeful

Reviewed 4 years ago

The ability for us to make individual payment options available to our groups is wonderful. The ability to modify and upsell our customers and adjust within WeTravel is NOT good, which limits our ability to drive more business our and your way. Our number one complaint from our customers at this point is the frustration with our payment system. They are told they are paid in full, then add something and cant make payments any longer. They to issue a refund is a nightmare. We have donors who send payments, so occasionally we will get an over payment, which then messes up all accounting features. Your system is seriously lacking in this area.

Pros

The ability for our office and the customers to access and use the information is great.

Cons

The limitations and ability to meet the needs or customers are lacking substantially within our market, and they could easily be modified to create a solid customer experience, however they are not there yet and your limitations of accessing people to respond in a timely manner are not good. When you're dealing with peoples money, you need to have quick response times. Online support and an excuse of 'We don't have telephones to talk to you' is a terrible response. Planning ahead when we are working together is fine, but when there are problems, waiting isn't good for customer relations.

HJ
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Holly J.

Leisure, Travel & Tourism, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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All of this for free?!!!!! YES!

Reviewed 3 months ago

We were able to implement WeTravel pretty seamlessly (and quickly!) into our existing website. [sensitive content hidden], our Account Manager is incredibly responsive and solves all of our problems on the rare occasion we encounter one. Our salesperson, [sensitive content hidden], still checks in on us. I know they're a big company with many clients but we feel like we're the only one.

Pros

You can do SO much with the free version of WeTravel. The primary way we use WeTravel is for trek registration and payment activities, and we can do what we need with the free version. It saves us so much time and stress. We love WeTravel!

Cons

We're a small business and the annual cost for the Pro plan is more than we can justify at this time. Being on the free version means - understandably - that not all of the cool features are available to us. That's a bummer.

DC
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Diego C.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Easy, Fast Worlwide Payment Transactions and Top Customer Support!!

Reviewed 7 months ago

Low transaction fees, we collect fast payment with just one click, instantly with credit card or up to 5 days with wire transfer. Client does not need to go to the Bank for a payment anymore. Keep track of payments in the platform.

Pros

Great Customer Support via whatsapp, email, or phone. Platform easy to use Webinars available with interesting topics

Cons

Debit Card should be available in other currencies, like Euros, and not only dollars.

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